Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,724 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,724 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insulation was damaged when it arrived”

Helpful Report

Posted 6 years ago

“Great purchase experience, unfortunately damaged item, still waiting, 1 month after delivery for a replacement.”

Helpful Report

Posted 7 years ago

“The wrong plasterboard was delivered. I ordered sound shield but standard Board was delivered.”

Helpful Report

Posted 7 years ago

“Plasterboard arrived badly damaged on the sides insulation took 2 - 3 weeks later. Not using again”

Helpful Report

Posted 8 years ago

Hi Neil, Thank you for your review and sorry that your plasterboard was slightly damaged on the edges. We do advise our customers to check all products before signing the delivery docket and unloading the products off the delivery truck. Also its important to ensure that products like plasterboard are not damaged on arrival. Due to plasterboard being fragile, knocks and bangs can happen during the transportation process. If you had of notified us that some of the boards were damaged we would have exchanged them for you immediately. We would much rather you notified us of the issue at that time to give us the opportunity to correct the issue. Sorry also it took 2 weeks to get your Celotex insulation to you however this is an issue with Celotex and other similar PIR manufacturers. There is a worldwide shortage on the chemical MDI that makes PIR insulation and companies like Celotex are not making as much insulation as to what they need to keep up with demand. As a result Celotex orders that are received are put into an allocation queue and the lead time is 2 - 3 weeks. This is something that is out of our control until production comes back to normal. We do also have a notification within the checkout process on our website notifying all customers of this extended lead time. Regards Insulation4less

Posted 8 years ago

Insulation4less is rated 4.6 based on 1,724 reviews