Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“Very good service. The person who delivered my panels was very obliging. I am 77 and he carried them through to my back garden when it would have been much easier for him to dump at the nearest space.”

Helpful Report

Posted 3 years ago

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service. It's important to us to provide excellent customer service and make the delivery process as convenient as possible. We truly appreciate your support and hope to have the opportunity to serve you again in the future.

Posted 3 years ago

“Excellent Insulation4less service and Great Celotex great product.”

Helpful Report

Posted 3 years ago

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with our service. We truly appreciate your support. Thank you for choosing us and recommending our service!

Posted 3 years ago

“Easy to order, arrived safely, good price, delivered with care.”

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Posted 3 years ago

Thank you for your wonderful review! We're delighted to hear that your ordering experience was smooth and convenient. Ensuring the safe arrival of your order is of utmost importance to us.

Posted 3 years ago

“Great service, Great delivery time.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that the delivery time met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 3 years ago

“Product and delivery all go9d.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We're glad to hear that both the product and delivery met your expectations. If there's anything else we can do for you, please feel free to reach out.

Posted 3 years ago

“Good product at the right price, and delivered quickly.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We're thrilled to hear that you found our product to be of good quality and at the right price. We also strive to provide prompt delivery to ensure customer satisfaction.

Posted 3 years ago

“Great price and delivery was prompt no issues brilliant service”

Helpful Report

Posted 3 years ago

Thank you for your fantastic review! We're thrilled to hear that you were impressed with our great pricing and prompt delivery. If there's anything else we can do for you, please feel free to reach out. We appreciate your support.

Posted 3 years ago

“prompt delivery, helpful driver”

Helpful Report

Posted 3 years ago

Thank you for your review! We're delighted to hear that our delivery was prompt and that our driver was helpful. Ensuring timely and efficient deliveries is important to us, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!

Posted 3 years ago

“Very quick delivery and good prices. Would definitely use them again.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We're thrilled to hear that you were pleased with our very quick delivery and competitive prices. We appreciate your trust and we look forward to serving you again in the future.Thank you for choosing us as your preferred provider!

Posted 3 years ago

“Excellent.”

Helpful Report

Posted 3 years ago

Thank you for your excellent feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all our customers.

Posted 3 years ago

“Ordering was straight forward and delivery was prompt very happy with insulation4less”

Helpful Report

Posted 3 years ago

We appreciate your positive feedback! It's fantastic to hear that you found the ordering process straightforward and that your delivery arrived promptly. Thank you for choosing insulation4less, and we look forward to serving you again in the future!

Posted 3 years ago

“Placed an order after being promised a specific delivery date by the website, call centre and uk sales manager Stephen McLoughney. Order never arrived on due date, I wasn’t informed of this until I, myself, enquired at the end of day to ask where the order was! Took time away from work to accept and sign for delivery. Requested full refund of the delivery charge -£75.00, verbally denied. Complaint remains open after almost 5 weeks with no sign of resolution! Disgraceful customer service throughout and extremely difficult to communicate with Stephen McLoughney! -uk sales manager. Do not use this company!”

Helpful Report

Posted 3 years ago

“It is easy to identify the product that you need and it was delivered as expected.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback! We're thrilled to hear that you found it easy to identify the product you needed. Timely and accurate deliveries are a priority for us. We value your satisfaction and look forward to serving you again in the future.

Posted 3 years ago

“Prompt service and delivery I also over ordered and have 4 boards to return, so helpful customer service too Many thanks”

Helpful Report

Posted 3 years ago

“I have never used this before and it was recommended by a friend to create a platform for one or two light-weight items to sit on. It was very easy to work with and has done the job well.”

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Posted 3 years ago

“Excellent service and speedy delivery”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We greatly appreciate your kind words about our service and delivery. Providing excellent service and ensuring speedy delivery are top priorities for us. We understand the importance of promptness when it comes to delivering our products to our valued customers. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future.

Posted 3 years ago

“Excellent level of service and communication and the delivery went without a hitch, despite us being in a difficult location. Highly recommended.”

Helpful Report

Posted 3 years ago

We greatly appreciate your positive feedback! It's wonderful to know that our service and communication exceeded your expectations. Delivering to difficult locations can be a challenge, but we're glad we were able to overcome it. Thank you for recommending us, and we hope to have the opportunity to serve you again soon!

Posted 3 years ago

“Good price, Speedy delivery and well packed - no damaged edges to the boards, I'll be ordering more for my endless home insulation project!”

Helpful Report

Posted 3 years ago

Thank you for choosing our product and taking the time to share your positive feedback. We're thrilled to hear that you were pleased with the good price, speedy delivery, and well-packed boards. We appreciate your business and thank you once again for your positive feedback!

Posted 3 years ago

“Excellent service plus great prices”

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Posted 3 years ago

Thank you for your kind words! We greatly appreciate your feedback and are delighted to hear that you had an excellent experience with our service and found our prices to be great. Thank you once again for choosing us.

Posted 3 years ago

“Do not use this company . I received an email saying delivery was confirmed for the 17th of November. No sign of it . So I called on the 18th . Spoke to an unhelpful person with poor language skills whom didn't seem to be able to understand what I was saying . Eventually I received an email staring the delivery would be with me in 30 mins . So I commenced ripping out . 1 hour 30 mins later still no deliver . I'd been in the front garden of the property all morning working . Next thing I know I receive an email telling me delivery was attempted but I wasn't there and the delivery would now be on the 21st . I asked about just getting my money back to go and pick it up somewhere to keep the job going . I was informed it would take over a week to process the money back to my account . I said this was exceptable . So come the 21st I call to enquire regarding delivery only to be told the order is canceled you'll get you money back when we've processed it . Nearly a whole week wasted work wise and down £1200 for 10 days for no reason . It wouldn't have been so bad had it not been for the appalling attitude of the staff .”

Helpful Report

Posted 3 years ago

Hi Steven, Sorry to hear of your poor experience with your order. Our courier did try to call you on the day of delivery (17th Nov) about 30 minutes or so after you called our office to check access, as the courier thought access would be tight. It seems that you missed the call and the courier then did not attempt to make the delivery. When you called our office later in the day, we were unaware that the courier did not make delivery but was made aware soon after that the courier did try to make contact with you prior to making delivery. As stated above, when you did not answer the call, the courier moved on to another drop. At this point, we informed you that we could redeliver your order on the 21st. You requested to cancel your order and have a refund by email stating "If you aren't going to deliver today then I don't want to do any further business with you, and you can give me my money back". At this point, we done everything in our power to try to get your order back out to you that day or worse case the following day. Unfortunately, the courier was unable to accommodate this until Monday 21st. We then emailed you to inform you that the order would be cancelled and that if you could respond back to confirm the cancellation. Unfortunately, you did not reply to our email, but, we had no choice but to cancel the order on our side to avoid the order being redelivered until you came back to us. You emailed in on the 21st asking where your order was, but as stated above we had to cancel your order because you did not respond to our email to confirm what you wanted to do. We have asked you a number of times if you would like us to reinstate your order and reschedule the delivery, but you reply to our emails without answering the question. We feel it is best at this point to continue with the cancellation and refund. We are sorry this has been a less than perfect experience. Unfortunately though, it is important that couriers can get through when they try to call to make delivery. Otherwise, they may just move onto another delivery and that is out of our control. Also, if you had responded to our email on the 17th accepting delivery for the 21st, then your order would have arrived today. Regards Insulation4less

Posted 3 years ago

Insulation4less is rated 4.5 based on 1,813 reviews