Do not use this company .
I received an email saying delivery was confirmed for the 17th of November.
No sign of it .
So I called on the 18th .
Spoke to an unhelpful person with poor language skills whom didn't seem to be able to understand what I was saying .
Eventually I received an email staring the delivery would be with me in 30 mins . So I commenced ripping out .
1 hour 30 mins later still no deliver .
I'd been in the front garden of the property all morning working .
Next thing I know I receive an email telling me delivery was attempted but I wasn't there and the delivery would now be on the 21st .
I asked about just getting my money back to go and pick it up somewhere to keep the job going . I was informed it would take over a week to process the money back to my account . I said this was exceptable .
So come the 21st I call to enquire regarding delivery only to be told the order is canceled you'll get you money back when we've processed it .
Nearly a whole week wasted work wise and down £1200 for 10 days for no reason .
It wouldn't have been so bad had it not been for the appalling attitude of the staff .
1 year ago
Insulation4less has a
4.6
average rating
from
1,608
reviews
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