Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,799 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“Easy transaction, product came quickly.”

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Posted 7 years ago

“Great Price, Great Service. I'll be using these guys again.”

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Posted 7 years ago

“very good service and great prices would buy from them again”

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Posted 7 years ago

“Excellent service and delivery.”

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Posted 7 years ago

“good price, good delivery, all as described”

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Posted 7 years ago

“Competitive price for the product I was looking for and excellent service. I received a Celotex board which had suffered some damage during transit from the courier's forklift. A quick email to Insulation4less which was responded to within a couple of hours and within a couple of days the courier returned with a new replacement and took the damaged board away. A+!”

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Posted 7 years ago

“Great communication regarding delivery. Insulation good.”

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Posted 7 years ago

“Good fast service at a competitive price.”

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Posted 7 years ago

“Excellent company, on time and good value for money”

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Posted 7 years ago

“Shocking service. I am now on my third promised date for delivery. I have had to cancel builders twice and was never contacted to let me know I would receive the order. I only found out when I called and asked where my order was. I will not be using insulation 4 less again and will dissuade any of my colleagues from doing so either”

Helpful Report

Posted 7 years ago

Hi Neil, I am very sorry to hear your order was delayed. Unfortunately there is such a huge demand for all Rockwool and glasswool products in the market today that the manufacturers simply cannot make the material quick enough. As a result when we get a delivery date from the manufacturer for these specific materials they do not really care if they deliver the material on time or not. Simply because they are so busy. We do our best to try and ensure that our customers material arrives on the agreed delivery date. However there are times when a delivery date is not met by the manufacturer and they do not inform us of the delay. We have taken steps with our suppliers to try improve their communication with us on such matters. Unfortunately this is an industry wide issue for these products and would like to apologise for the delay as I am sure this was very distressing for you. I note from your previous other 2 orders of similar products that they went smoothly and all was delivered on time. Regards Insulation4less

Posted 7 years ago

“Good service, good price, quick delivery, helpful driver.”

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Posted 7 years ago

“Excellent service, I recommended.”

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Posted 7 years ago

“Very keen pricing and good delivery.”

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Posted 7 years ago

“Great communication and excellent delivery service”

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Posted 7 years ago

“A good economic and timely delivery of material even during a holiday period. Well done insulation4less.”

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Posted 7 years ago

“Excellent service. I have used them twice and will be using them again in the near future”

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Posted 7 years ago

“Great online communication & excellent delivery”

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Posted 7 years ago

“This was a trouble-free experience. I got what I ordered without any obstacles. As a DIYer it often happens that suppliers will try to blind me with science, but this was not the case at all with Insulation4less.”

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Posted 7 years ago

“A local distributor had a different brand of insulation (Ecotherm) available at short notice so I didn't actually receive Celotex in the end but it had the same performance specs and was delivered on time and without fuss. Great service and quick response to queries, albeit largely conducted online and through email. A number of boards were slightly damaged on the edge and one on the face but not enough to materially affect the overall performance/installation”

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Posted 7 years ago

“Problems with delivery communication! Called the morning of delivery to establish an eta, to be told early afternoon, so I relieved my dad from his duties of waiting in all morning. After around an hour which was then mid morning the delivery driver calls me to say he has arrived and nobody is home. I had to call my dad back to get to my house urgently. Not the best level of service, nor an impressed dad!”

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Posted 7 years ago

Insulation4less is rated 4.5 based on 1,799 reviews