Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time driver very helpful if and when I need any more definitely use your selfs”

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Posted 6 years ago

Thank you for taking time to write a review, Fred! We're glad to hear that you were happy with both the delivery and the driver. If you need any more insulation in the future, please don't hesitate to reach out to us.

Posted 4 years ago

“Brilliant service. Delivery affected due to Covid restrictions but they arranged for me to collect product from my local depot. Great price, quality and service.”

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Posted 6 years ago

"Hi Vita, Thank you so much for your kind words and for choosing Insulation4less. I'm sorry to hear that our delivery was affected by Covid-19 restrictions but glad we were able to make arrangements for you to collect the product from your local depot. We appreciate your business and are grateful for your support. "

Posted 4 years ago

“Excellent communication and cost.”

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Posted 6 years ago

Thank you for your kind words, Kevin! We're glad to have been able to provide you with excellent communication and price. It is our pleasure to serve you and we hope you'll come back to us for all of your insulation needs in the future!

Posted 4 years ago

“Products bought were of good quality and delivered at agreed time during COVID”

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Posted 6 years ago

Michael, We appreciate you took time to leave a review. I'm glad to hear that you're happy with both the quality and timeliness of your insulation purchase. We appreciate your business and are so grateful that you chose to shop with us during this time of crisis. Stay safe and healthy!

Posted 4 years ago

“Good price and arrived as scheduled. What more is there to ask?”

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Posted 6 years ago

Thanks for choosing Insulation4les, David! We're glad to hear that you're happy with both our price and our delivery. We hope you'll be happy with our product as well!

Posted 4 years ago

“Good communication and service. Timings were slightly delayed because of Covid or it would have been 45 stars”

Helpful Report

Posted 6 years ago

David, Thank you leaving a review. We're glad to have had the opportunity to work with you on your insulation project. We understand that timings can be tricky during a pandemic and we apologize for any delays that may have been caused by Covid-19. Thank you for your patience.

Posted 4 years ago

“Excellent service fast delivery would recommend”

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Posted 6 years ago

“Excellent customer service. Products delivered on time. Would use again.”

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Posted 6 years ago

“Fantastic service. I would recommend to others.”

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Posted 6 years ago

“Arrived as promised and as described at best price around.”

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Posted 6 years ago

“Came promptly when expected”

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Posted 6 years ago

“Gave me one date for delivery waited in never came new delivery date week later would look for other suppliers in future”

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Posted 6 years ago

“Statement from the company 'In relation to your statement that you are unable to cancel your order. This is untrue. What you were told was that your order has already been dispatched from the manufacturer and will be delivered next week so the order cannot be cancelled after its dispatched' My feedback: In my opinion, their feedback to my earlier review is incorrect 1) If the product has been dispatched a month ago as claimed by the company, i should have received it by now. But i havent received it yet. I called them up up again today and was told I will be provided tracking details soon. 2) With respect to timing, Back in month of May I was told over phone it will be delivered in June. (I agree that I may have made a mistake and overlooked actual delivery time while ordering online). But we are in July now and no signs of delivery.”

Helpful Report

Posted 6 years ago

Hi Siva, Sorry your order was slow getting out to you. Unfortunately this manufacturer has been over run with orders since Covid-19 as they are one of the UK's main manufacturers of polycarbonate screens for shops, hotel, bars etc. As a result information has been slow in coming over to us from their team. Back in May the lead time was down as 6 to 8 weeks delivery on our website for the product you ordered. Which leaves a delivery time of July. We would have been informed by the manufacturer that they were getting orders out quicker so it was anticipated that your order would arrive early. However this ultimately did not happen and your order reverted back to the original time frame of 6 to 8 weeks. Again we are sorry we could not get your order out any earlier than displayed on our website at the time of ordering. Regards Insulation4less

Posted 6 years ago

“Ordered Celotex and tried to deliver something else. The wrong product for the application, so it had to be returned. Why bother processing an order if you send the wrong product? A complete waste of time!”

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Posted 6 years ago

“Shambles of a company placed the order Wednesday morning by 3.30pm Friday still no email or returned call with a delivery date, after 4 calls to them and being told despatch hadn't got back and was not picking up the phone, I cancelled order, to be told accounts will sort out payment Monday with the £1000+ taking up to 7 days”

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Posted 6 years ago

“Please do not use this website if you need your products ASAP. . Throughout checkout process, website never provides estimated delivery date other than the small prints on the product page, which is easy to overlook if your are concentrating on the product details. Mailed them (no response - even though they claim they will respond in 24 hrs). Called delivery team and i was told they have placed order to manufacturer and nothing can be done until manufacturer ship them. I am unable to cancel order. Have to procure product from elsewhere. Regret using this website.”

Helpful Report

Posted 6 years ago

Hi Siva, Thank you for the review. However your review is incorrect. The products you bought do have an estimated delivery date on the product page and also on the Covid-19 update page. It also certainly is not small print as the estimated delivery date on the product you bought is almost equal to the size of the Add to Cart button. We do our best to respond to all emails as quickly as possible. However, due to Covid-19 response times are a little slower than normal. So sorry for the slower than normal response time here. We are hoping to be able to get back to normal response times over the coming weeks. In relation to your statement that you are unable to cancel your order. This is untrue. What you were told was that your order has already been dispatched from the manufacturer and will be delivered next week so the order cannot be cancelled after its dispatched. You can of course refuse your order on delivery and it will be returned to the manufacturer. At that point the order will be cancelled and refunded. This is normal procedure with any online company. Regards Insulation4less

Posted 6 years ago

“I think for no fault of Insulation4Less we were delivered short and the driver had no documents. The process of trying to resolve this has been over long, even given the current Covid circumstances. The excellent prices have been somewhat overshadowed”

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Posted 6 years ago

“Took my money but did not have product, refund not instant”

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Posted 6 years ago

“still waiting”

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Posted 6 years ago

“Very professional service”

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Posted 6 years ago

Insulation4less is rated 4.5 based on 1,813 reviews