INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 682 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the choice on offer. Blown away by the quality of the desk light and ceiling light when they were delivered. Absolutely exceeded expectation and far outshine similar products on the market. The packaging was also top quality.”

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Posted 2 days ago

“Fast delivery and arrived earlier than expected. Great choice of lights.”

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Posted 2 days ago

“Great service , easy to contact and spot on response”

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Posted 4 days ago

“Fabulous table lamp delivered. Beautifully and carefully packaged. Delivery took just under one month but definitely worth the wait.”

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Posted 1 week ago

“Items shown as in stock on website, with delivery in 2-5 days . Had to ring up to chase and told I could expect in 10 days 2 weeks. Came at end of this period . managed to order direct from Tala after your order and recieved days sooner. More expensive and expensive delivery. Need to check order as believe ordered box with 2 No sphere 3 bulbs only 1 No arrived”

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Posted 1 week ago

Hi Jenny, We are really sorry to see you feel you have only received a 1 star service from us. We take all the reviews very seriously, so I have reviewed your order and would like to address a couple of your points in the hope it provides further context for you and anyone else reading it: - Our website has a minimum delivery time stated as 1-2 weeks, we never state 2-5 days and this timeframe can't be found for any of our products (perhaps you saw this on a different website). - We are glad you were able to make another order direct from the manufacturer cheaper and quicker but based on the current price with the manufacturer they are some 40% more expensive than our price. Perhaps you were lucky an purchased during a flash sale? - Your original total was just over the £100 requied for free shipping, but you then added a 5% discount code (on top of our sale discount) and it took the order down to just under £100 which then incurred the stated shipping charge of £8 and actully made your order more expensive. As we mentioned in our email to you we are happy to refund you the difference. - The reason our shipping takes longer than ordering direct from the manufacturer is that we have to order their products to be delivered to us and we then ship them to you, whereas the mnufacturer ships them direct to you, so this can add another 5-7 days when ordering from us. - With regards the items that were delivered, you mentioned that you may be missing a bulb. Our records show that all 3 bulbs were dispatched and our customer service team haven't heard anything from you, so we hope that your order was indeed correct and you have all of the items now. Once again, we take our customer feedback very seriously and we strive to provide the very best customer service we can. I hope that the above information will provide some clarity and context regarding your order and our services, and I hope that you will consider revising your review. Kind regards, The Inspyer Team

Posted 4 days ago

“Product as described and competive pricing”

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Posted 2 weeks ago

“Great service, prompt delivery”

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Posted 2 weeks ago

“Excellent shop”

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Posted 3 weeks ago

“Great price and great customer service”

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Posted 3 weeks ago

“Good service, came within the time said. Helpful staff. Lovely light fitting.”

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Posted 3 weeks ago

“Very nice lamps, did take a while to arrive but worth waiting for!”

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Posted 3 weeks ago

“A great selection of lighting at really good prices. I had a slightly longer than expected lead time. But Carol phoned me everyday until the light arrived and they had despatched it. Would buy from again and recommend.”

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Posted 1 month ago

“Excellent service. I appreciate Lois's help in sourcing a new base for my Max Ingrand lamp.”

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Posted 1 month ago

“Very pleased”

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Posted 1 month ago

“Delivery as promised. Still in the box so cannot comment further”

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Posted 1 month ago

“I was able to order some french outside lights at a reasonable price. I ordered 8W instead of 25W and someone from INSPYER called me to ask if I wanted to change my order, which I did. Excellent customer service!”

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Posted 1 month ago

“Beautiful product, great price, love it”

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Posted 1 month ago

“The light is stunning - I’m very happy with the product, but the service for delivery was not very good - having agreed a date for delivery, someone in the office of Inspyerlighting forgot to let DPD know so I waited in all day not realising that DPD hadn’t been notified to deliver the light, so not their fault! Total waste of my time. But the light finally arrived a week later and is wonderful.”

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Posted 1 month ago

“Second time buying from INSPYER LIGHTNING. Perfect Client Experience every time! Carol Paton was amazing to assist with following ups and updates during the lead time of the delivery.”

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Posted 1 month ago

“Beautifully designed floor lamp.”

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Posted 1 month ago

INSPYER LIGHTING is rated 4.8 based on 682 reviews