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INSPYER LIGHTING Reviews

4.8 Rating 665 Reviews
95 %
of reviewers recommend INSPYER LIGHTING
4.8
Based on 665 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read INSPYER LIGHTING Reviews
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Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

The light is stunning - I’m very happy with the product, but the service for delivery was not very good - having agreed a date for delivery, someone in the office of Inspyerlighting forgot to let DPD know so I waited in all day not realising that DPD hadn’t been notified to deliver the light, so not their fault! Total waste of my time. But the light finally arrived a week later and is wonderful.
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Posted 13 hours ago
Second time buying from INSPYER LIGHTNING. Perfect Client Experience every time! Carol Paton was amazing to assist with following ups and updates during the lead time of the delivery.
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Posted 1 week ago
Beautifully designed floor lamp.
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Posted 1 week ago
V happy with the Santa and Cole lamp that we ordered. It was worth the wait
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Posted 2 weeks ago
prompt delivery and indeed one of the most beautiful pendants I have seen
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Posted 3 weeks ago
Very well packed and arrived before estimated time. This is the fourth lamp I’ve bought and they are absolutely fabulous & I love them! Super & efficient company. I thoroughly recommend them
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Posted 4 weeks ago
Excellent customer service
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Posted 1 month ago
I thought I had ordered the wrong form of the light I wanted online. I phoned to check, the person I spoke to was really helpful, explained everything I needed to know about the product, gave helpful advice and followed up with a helpful email with photos and product installation info. Could not have been more helpful. My lights arrived in due time and are perfect. Great company and service. Highly recommend.
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Posted 2 months ago
Competitive prices, friendly communication and prompt delivery. No issues at all.
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Posted 2 months ago
Great light and great price: delivery was quick.
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Posted 2 months ago
The light bulbs I purchased were as expected, delivered promptly and the ordering process was straightforward. However, the packages were packed in an enormous box with inadequate padding. No harm done on this occasion but not very impressive.
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Posted 2 months ago
Hi Carolyn, Thanks for your feedback, we are very concious of minimising waste and the environmental impact of excessive packing and always try our best to avoid this situation. Our apologies that in this instance we have used an inapproriate sized box, it seems we prioritised speed of delivery for you ahead of waiting for replenishment of more appropriate sized boxes from our suppliers (which had been delayed). We're glad that the items arrived safely (in our experience the individual bulb boxes and internal packaging around the bulbs themselves is normally sufficient for them to be mailed in 'grey bags'), and that the rest of your experience shopping with us was a positive one. Thanks, Adrian
Posted 2 months ago
Excellent service
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Posted 2 months ago
Great company. Pleasant, helpful and knowledgable staff. Easy to communicate with and went out of their way to help with delivery arrangements. Super after sales service.
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Posted 2 months ago
Good communication about deliveries, good quality European design-house products which can be difficult to source. Rated down because of delivery issues. would be good if Inspyer could raise this with their chosen provider 1. lamp I bought was European plug and the adapter supplied came as a second parcel. I’m not entirely clear why this required two separate deliveries (meaning two days of hassle for point two) and was not told it would be two separate deliveries 2. Delivery company gave 1hr notice. As I don’t work from home, this made it impossible to be in to receive the parcel. Delivery driver ignored requests to leave with neighbour who was at home whilst he attended (as confirmed by tracking on the the app). took to nearest depot instead which was a real hassle with a big parcel and no access to a car.
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Posted 3 months ago
Good price and speedy delivery. Recommended.
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Posted 3 months ago
Lamp arrived on time with timely delivery updates.
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Posted 3 months ago
Beautiful lights, great service
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Posted 3 months ago
Very pleased with the quality of the “Mega” light.
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Posted 3 months ago
Ordering was easy and communication of slight delay in shipment was excellent. Packaging could have been better but fortunately the supplier packaging inside was robust.
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Posted 4 months ago
Light arrived perfectly packed and as new, no problems looks really good , very pleased
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Posted 4 months ago
INSPYER LIGHTING is rated 4.8 based on 665 reviews