INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 691 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice lamp, easy to use wherever in the house.”

Helpful Report

Posted 1 week ago

“I bought a Pouis Poulsen PH5 lamp from Inspyer Lighting. The lamp was delivered in an excellent state and within the time frame as noted when I was making the order -- 2-3 weeks.”

Helpful Report

Posted 2 weeks ago

“Staff at Insoyerlighting are always very responsive and available to help.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service. The adapter plugs were missing from the shipment but they were sent out the very next day. Phones were answered quickly and promptly , no waiting in a queue!”

Helpful Report

Posted 4 weeks ago

“Not aware about the customs fees English electrical outlet on the product..we re in France”

Helpful Report

Posted 1 month ago

Hi Jean, Sorry that you weren't aware of the customs charges, we do try to make customers aware of these in our Shipping and delivery FAQ's: "Will I have to pay import tax / duty or customs clearance charges? - UK customers: No, you will not have to pay any additional charges. Inspyer Lighting is a UK company and is responsible for all the costs of importing goods from overseas. - Non-UK customers: Yes, you will be responsible for all local VAT, import tax / duty or customs clearance charges" More importantly we are solely a UK company and try to make that clear on our website and we don't advertise to international customers. If you contact our customer service team info@inspyerlighting.co.uk then, as a gesture of goodwill, we will be happy to re-imburse you the cost of an adaptor plug. Kind regards, The Inspyer Team

Posted 1 week ago

“Excellent company, very knowledgeable and great communication, all delivered on time. Very competitive on price point especially if you have a large order.....please speak directly to them”

Helpful Report

Posted 1 month ago

“The light is very nice it just took along time to come.”

Helpful Report

Posted 1 month ago

“Good company to deal with. Very good communication. They said 2/3 weeks delivery and that’s what it was. Beautiful Tom Dickson Melt and Beats. Thank you.”

Helpful Report

Posted 1 month ago

“All very smooth- had email enquiry after delivery- v prompt and helpful reply... only downside was quite long delivery time, but I guess that was manufacturer issue, not Inspyer!”

Helpful Report

Posted 1 month ago

“Very impressed with the choice on offer. Blown away by the quality of the desk light and ceiling light when they were delivered. Absolutely exceeded expectation and far outshine similar products on the market. The packaging was also top quality.”

Helpful Report

Posted 1 month ago

“Fast delivery and arrived earlier than expected. Great choice of lights.”

Helpful Report

Posted 1 month ago

“Great service , easy to contact and spot on response”

Helpful Report

Posted 1 month ago

“Fabulous table lamp delivered. Beautifully and carefully packaged. Delivery took just under one month but definitely worth the wait.”

Helpful Report

Posted 1 month ago

“Items shown as in stock on website, with delivery in 2-5 days . Had to ring up to chase and told I could expect in 10 days 2 weeks. Came at end of this period . managed to order direct from Tala after your order and recieved days sooner. More expensive and expensive delivery. Need to check order as believe ordered box with 2 No sphere 3 bulbs only 1 No arrived”

Helpful Report

Posted 1 month ago

Hi Jenny, We are really sorry to see you feel you have only received a 1 star service from us. We take all the reviews very seriously, so I have reviewed your order and would like to address a couple of your points in the hope it provides further context for you and anyone else reading it: - Our website has a minimum delivery time stated as 1-2 weeks, we never state 2-5 days and this timeframe can't be found for any of our products (perhaps you saw this on a different website). - We are glad you were able to make another order direct from the manufacturer cheaper and quicker but based on the current price with the manufacturer they are some 40% more expensive than our price. Perhaps you were lucky an purchased during a flash sale? - Your original total was just over the £100 requied for free shipping, but you then added a 5% discount code (on top of our sale discount) and it took the order down to just under £100 which then incurred the stated shipping charge of £8 and actully made your order more expensive. As we mentioned in our email to you we are happy to refund you the difference. - The reason our shipping takes longer than ordering direct from the manufacturer is that we have to order their products to be delivered to us and we then ship them to you, whereas the mnufacturer ships them direct to you, so this can add another 5-7 days when ordering from us. - With regards the items that were delivered, you mentioned that you may be missing a bulb. Our records show that all 3 bulbs were dispatched and our customer service team haven't heard anything from you, so we hope that your order was indeed correct and you have all of the items now. Once again, we take our customer feedback very seriously and we strive to provide the very best customer service we can. I hope that the above information will provide some clarity and context regarding your order and our services, and I hope that you will consider revising your review. Kind regards, The Inspyer Team

Posted 1 month ago

“Product as described and competive pricing”

Helpful Report

Posted 2 months ago

“Great service, prompt delivery”

Helpful Report

Posted 2 months ago

“Excellent shop”

Helpful Report

Posted 2 months ago

“Great price and great customer service”

Helpful Report

Posted 2 months ago

“Good service, came within the time said. Helpful staff. Lovely light fitting.”

Helpful Report

Posted 2 months ago

“Very nice lamps, did take a while to arrive but worth waiting for!”

Helpful Report

Posted 2 months ago

INSPYER LIGHTING is rated 4.8 based on 691 reviews