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INSPYER LIGHTING Reviews

4.8 Rating 728 Reviews
95 %
of reviewers recommend INSPYER LIGHTING
4.8
Based on 728 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read INSPYER LIGHTING Reviews
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Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

Delivery as promised. Still in the box so cannot comment further
Helpful Report
Posted 11 months ago
I was able to order some french outside lights at a reasonable price. I ordered 8W instead of 25W and someone from INSPYER called me to ask if I wanted to change my order, which I did. Excellent customer service!
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Posted 11 months ago
Beautiful product, great price, love it
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Posted 11 months ago
The light is stunning - I’m very happy with the product, but the service for delivery was not very good - having agreed a date for delivery, someone in the office of Inspyerlighting forgot to let DPD know so I waited in all day not realising that DPD hadn’t been notified to deliver the light, so not their fault! Total waste of my time. But the light finally arrived a week later and is wonderful.
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Posted 11 months ago
Second time buying from INSPYER LIGHTNING. Perfect Client Experience every time! Carol Paton was amazing to assist with following ups and updates during the lead time of the delivery.
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Posted 1 year ago
Beautifully designed floor lamp.
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Posted 1 year ago
V happy with the Santa and Cole lamp that we ordered. It was worth the wait
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Posted 1 year ago
prompt delivery and indeed one of the most beautiful pendants I have seen
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Posted 1 year ago
Very well packed and arrived before estimated time. This is the fourth lamp I’ve bought and they are absolutely fabulous & I love them! Super & efficient company. I thoroughly recommend them
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Posted 1 year ago
Excellent customer service
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Posted 1 year ago
I thought I had ordered the wrong form of the light I wanted online. I phoned to check, the person I spoke to was really helpful, explained everything I needed to know about the product, gave helpful advice and followed up with a helpful email with photos and product installation info. Could not have been more helpful. My lights arrived in due time and are perfect. Great company and service. Highly recommend.
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Posted 1 year ago
Competitive prices, friendly communication and prompt delivery. No issues at all.
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Posted 1 year ago
Great light and great price: delivery was quick.
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Posted 1 year ago
The light bulbs I purchased were as expected, delivered promptly and the ordering process was straightforward. However, the packages were packed in an enormous box with inadequate padding. No harm done on this occasion but not very impressive.
Helpful Report
Posted 1 year ago
Hi Carolyn, Thanks for your feedback, we are very concious of minimising waste and the environmental impact of excessive packing and always try our best to avoid this situation. Our apologies that in this instance we have used an inapproriate sized box, it seems we prioritised speed of delivery for you ahead of waiting for replenishment of more appropriate sized boxes from our suppliers (which had been delayed). We're glad that the items arrived safely (in our experience the individual bulb boxes and internal packaging around the bulbs themselves is normally sufficient for them to be mailed in 'grey bags'), and that the rest of your experience shopping with us was a positive one. Thanks, Adrian
Posted 1 year ago
Excellent service
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Posted 1 year ago
Great company. Pleasant, helpful and knowledgable staff. Easy to communicate with and went out of their way to help with delivery arrangements. Super after sales service.
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Posted 1 year ago
Good communication about deliveries, good quality European design-house products which can be difficult to source. Rated down because of delivery issues. would be good if Inspyer could raise this with their chosen provider 1. lamp I bought was European plug and the adapter supplied came as a second parcel. I’m not entirely clear why this required two separate deliveries (meaning two days of hassle for point two) and was not told it would be two separate deliveries 2. Delivery company gave 1hr notice. As I don’t work from home, this made it impossible to be in to receive the parcel. Delivery driver ignored requests to leave with neighbour who was at home whilst he attended (as confirmed by tracking on the the app). took to nearest depot instead which was a real hassle with a big parcel and no access to a car.
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Posted 1 year ago
Good price and speedy delivery. Recommended.
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Posted 1 year ago
Lamp arrived on time with timely delivery updates.
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Posted 1 year ago
Beautiful lights, great service
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Posted 1 year ago
INSPYER LIGHTING is rated 4.8 based on 728 reviews