Login
Start Free Trial Are you a business? Click Here

INSPYER LIGHTING Reviews

4.8 Rating 706 Reviews
95 %
of reviewers recommend INSPYER LIGHTING
4.8
Based on 706 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read INSPYER LIGHTING Reviews
Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

Excellent company, very knowledgeable and great communication, all delivered on time. Very competitive on price point especially if you have a large order.....please speak directly to them
Helpful Report
Posted 4 months ago
The light is very nice it just took along time to come.
Helpful Report
Posted 5 months ago
Good company to deal with. Very good communication. They said 2/3 weeks delivery and that’s what it was. Beautiful Tom Dickson Melt and Beats. Thank you.
Helpful Report
Posted 5 months ago
All very smooth- had email enquiry after delivery- v prompt and helpful reply... only downside was quite long delivery time, but I guess that was manufacturer issue, not Inspyer!
Helpful Report
Posted 5 months ago
Very impressed with the choice on offer. Blown away by the quality of the desk light and ceiling light when they were delivered. Absolutely exceeded expectation and far outshine similar products on the market. The packaging was also top quality.
Helpful Report
Posted 5 months ago
Fast delivery and arrived earlier than expected. Great choice of lights.
Helpful Report
Posted 5 months ago
Great service , easy to contact and spot on response
Helpful Report
Posted 5 months ago
Fabulous table lamp delivered. Beautifully and carefully packaged. Delivery took just under one month but definitely worth the wait.
Helpful Report
Posted 5 months ago
Items shown as in stock on website, with delivery in 2-5 days . Had to ring up to chase and told I could expect in 10 days 2 weeks. Came at end of this period . managed to order direct from Tala after your order and recieved days sooner. More expensive and expensive delivery. Need to check order as believe ordered box with 2 No sphere 3 bulbs only 1 No arrived
Helpful Report
Posted 5 months ago
Hi Jenny, We are really sorry to see you feel you have only received a 1 star service from us. We take all the reviews very seriously, so I have reviewed your order and would like to address a couple of your points in the hope it provides further context for you and anyone else reading it: - Our website has a minimum delivery time stated as 1-2 weeks, we never state 2-5 days and this timeframe can't be found for any of our products (perhaps you saw this on a different website). - We are glad you were able to make another order direct from the manufacturer cheaper and quicker but based on the current price with the manufacturer they are some 40% more expensive than our price. Perhaps you were lucky an purchased during a flash sale? - Your original total was just over the £100 requied for free shipping, but you then added a 5% discount code (on top of our sale discount) and it took the order down to just under £100 which then incurred the stated shipping charge of £8 and actully made your order more expensive. As we mentioned in our email to you we are happy to refund you the difference. - The reason our shipping takes longer than ordering direct from the manufacturer is that we have to order their products to be delivered to us and we then ship them to you, whereas the mnufacturer ships them direct to you, so this can add another 5-7 days when ordering from us. - With regards the items that were delivered, you mentioned that you may be missing a bulb. Our records show that all 3 bulbs were dispatched and our customer service team haven't heard anything from you, so we hope that your order was indeed correct and you have all of the items now. Once again, we take our customer feedback very seriously and we strive to provide the very best customer service we can. I hope that the above information will provide some clarity and context regarding your order and our services, and I hope that you will consider revising your review. Kind regards, The Inspyer Team
Posted 5 months ago
Product as described and competive pricing
Helpful Report
Posted 6 months ago
Great service, prompt delivery
Helpful Report
Posted 6 months ago
Excellent shop
Helpful Report
Posted 6 months ago
Great price and great customer service
Helpful Report
Posted 6 months ago
Good service, came within the time said. Helpful staff. Lovely light fitting.
Helpful Report
Posted 6 months ago
Very nice lamps, did take a while to arrive but worth waiting for!
Helpful Report
Posted 6 months ago
A great selection of lighting at really good prices. I had a slightly longer than expected lead time. But Carol phoned me everyday until the light arrived and they had despatched it. Would buy from again and recommend.
Helpful Report
Posted 6 months ago
Excellent service. I appreciate Lois's help in sourcing a new base for my Max Ingrand lamp.
Helpful Report
Posted 6 months ago
Very pleased
Helpful Report
Posted 6 months ago
Delivery as promised. Still in the box so cannot comment further
Helpful Report
Posted 6 months ago
I was able to order some french outside lights at a reasonable price. I ordered 8W instead of 25W and someone from INSPYER called me to ask if I wanted to change my order, which I did. Excellent customer service!
Helpful Report
Posted 6 months ago
INSPYER LIGHTING is rated 4.8 based on 706 reviews