INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 698 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items shown as in stock on website, with delivery in 2-5 days . Had to ring up to chase and told I could expect in 10 days 2 weeks. Came at end of this period . managed to order direct from Tala after your order and recieved days sooner. More expensive and expensive delivery. Need to check order as believe ordered box with 2 No sphere 3 bulbs only 1 No arrived”

Helpful Report

Posted 4 months ago

Hi Jenny, We are really sorry to see you feel you have only received a 1 star service from us. We take all the reviews very seriously, so I have reviewed your order and would like to address a couple of your points in the hope it provides further context for you and anyone else reading it: - Our website has a minimum delivery time stated as 1-2 weeks, we never state 2-5 days and this timeframe can't be found for any of our products (perhaps you saw this on a different website). - We are glad you were able to make another order direct from the manufacturer cheaper and quicker but based on the current price with the manufacturer they are some 40% more expensive than our price. Perhaps you were lucky an purchased during a flash sale? - Your original total was just over the £100 requied for free shipping, but you then added a 5% discount code (on top of our sale discount) and it took the order down to just under £100 which then incurred the stated shipping charge of £8 and actully made your order more expensive. As we mentioned in our email to you we are happy to refund you the difference. - The reason our shipping takes longer than ordering direct from the manufacturer is that we have to order their products to be delivered to us and we then ship them to you, whereas the mnufacturer ships them direct to you, so this can add another 5-7 days when ordering from us. - With regards the items that were delivered, you mentioned that you may be missing a bulb. Our records show that all 3 bulbs were dispatched and our customer service team haven't heard anything from you, so we hope that your order was indeed correct and you have all of the items now. Once again, we take our customer feedback very seriously and we strive to provide the very best customer service we can. I hope that the above information will provide some clarity and context regarding your order and our services, and I hope that you will consider revising your review. Kind regards, The Inspyer Team

Posted 4 months ago

“Product as described and competive pricing”

Helpful Report

Posted 4 months ago

“Great service, prompt delivery”

Helpful Report

Posted 4 months ago

“Excellent shop”

Helpful Report

Posted 4 months ago

“Great price and great customer service”

Helpful Report

Posted 4 months ago

“Good service, came within the time said. Helpful staff. Lovely light fitting.”

Helpful Report

Posted 4 months ago

“Very nice lamps, did take a while to arrive but worth waiting for!”

Helpful Report

Posted 4 months ago

“A great selection of lighting at really good prices. I had a slightly longer than expected lead time. But Carol phoned me everyday until the light arrived and they had despatched it. Would buy from again and recommend.”

Helpful Report

Posted 4 months ago

“Excellent service. I appreciate Lois's help in sourcing a new base for my Max Ingrand lamp.”

Helpful Report

Posted 5 months ago

“Very pleased”

Helpful Report

Posted 5 months ago

“Delivery as promised. Still in the box so cannot comment further”

Helpful Report

Posted 5 months ago

“I was able to order some french outside lights at a reasonable price. I ordered 8W instead of 25W and someone from INSPYER called me to ask if I wanted to change my order, which I did. Excellent customer service!”

Helpful Report

Posted 5 months ago

“Beautiful product, great price, love it”

Helpful Report

Posted 5 months ago

“The light is stunning - I’m very happy with the product, but the service for delivery was not very good - having agreed a date for delivery, someone in the office of Inspyerlighting forgot to let DPD know so I waited in all day not realising that DPD hadn’t been notified to deliver the light, so not their fault! Total waste of my time. But the light finally arrived a week later and is wonderful.”

Helpful Report

Posted 5 months ago

“Second time buying from INSPYER LIGHTNING. Perfect Client Experience every time! Carol Paton was amazing to assist with following ups and updates during the lead time of the delivery.”

Helpful Report

Posted 5 months ago

“Beautifully designed floor lamp.”

Helpful Report

Posted 5 months ago

“V happy with the Santa and Cole lamp that we ordered. It was worth the wait”

Helpful Report

Posted 5 months ago

“prompt delivery and indeed one of the most beautiful pendants I have seen”

Helpful Report

Posted 6 months ago

“Very well packed and arrived before estimated time. This is the fourth lamp I’ve bought and they are absolutely fabulous & I love them! Super & efficient company. I thoroughly recommend them”

Helpful Report

Posted 6 months ago

“Excellent customer service”

Helpful Report

Posted 6 months ago

INSPYER LIGHTING is rated 4.8 based on 698 reviews