Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,949 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online, with a quick delivery forecast. Unfortunately, DPD failed to deliver on time. I phoned Infinity in the late afternoon when it was 3 hours overdue and the person I spoke to was very helpful and apologetic and said she would contact DPD to resolve. She quickly called me back to say the package been left behind at the DPD depot, but had made sure that it would be delivered first thing next morning, which it was. Very helpful service from the person I spoke to (unfortunately I can't remember her name) and I would definitely use Infinity again, despite the incompetence of DPD.”

Helpful Report

Posted 2 months ago

Hi Neil. Thank you for your amazing 5-star review of Infinity Motorcycles! I have passed this on to the customer service representative you spoke to. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Spada Pilgrim boots. These arrived quickly and we're very well packaged. While stiff at first, they were soon comfortable by the end of their initial outing. They are easy to put on, having side zips. They look really good, and seem adequately strong enough for the job. I haven't been out in the rain with them yet, so cannot comment on how waterproof they are. I will be shopping with Infinity again.”

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Posted 2 months ago

Hi Martin, Thank you for your amazing 5-star review! We are happy to hear you were satisfied with the product and the service you received! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Placed my order Saturday evening and delivered on the Monday. That's good enough for me!”

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Posted 2 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“First class product and following day delivery on a Sunday - exceptional!”

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Posted 2 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Fantastic service all round. I ordered a jacket on-line late at night on Thursday and it was by DPD on Saturday afternoon. That to me is fantastic service all round”

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Posted 2 months ago

Hi Ken, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Always have a good experience with Infinity Motorcycles, the ease of ordering, super fast delivery and the customer service is exceptional. Would highly recommend!”

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Posted 2 months ago

Hi Emma, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Many thanks to the staff at the Norwich branch, helped source jacket for me via click and collect. They were able to confirm, before I ordered that Rukka trousers and Halvarssons jkts have same zip, so can be joined together. Ended up getting rain jkt and gloves as well, very helpful in sorting these out. 5* service all round.”

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Posted 2 months ago

Hi Will, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Norwich team. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Fantastic service. I ordered an Oxford Stormex motorcycle cover on the Thursday and it arrived on Friday.”

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Posted 2 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Purchased on line Motul Helmet Lid Cleaner & Visor Cleaner + Cloth. Arrived within 2 days, excellent service. Have used this product for years, would highly recommend. Infinity Motorcycles are always very helpful and very courteous. Even got a voucher for 10% off next purchase.”

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Posted 2 months ago

Hi Susan, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Recently went to the Glasgow branch and purchased my first gear, the staff were excellent, very helpful and friendly. Had to order the last jacket to be delivered from another branch and within a few days it arrived. My only slight negative was the parking outside, no store parking and expensive area to park. Other than that a very pleased customer with the service Infinity motorcycles provide.”

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Posted 2 months ago

Hi André Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Glasgow team. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“The web site is easy to use and best price for my cardo neo. Promptly dispatched arrived next day. Excellent service.”

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Posted 2 months ago

Hi Woody, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear that you were satisfied with your purchase. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Ordered a cardo came within 2 days no damage and work perfectly”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with your purchase. We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Fantastic from start to finish, Looking for my first helmet and the lady was amazing! She helped massively and there was a great vibe in shop! Some shops you go into you feel watched but here no they were amazing and helpful xxx”

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Posted 3 months ago

Hi Sabina, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear you were satisfied with your recent shopping experience. We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Top customer service from Steve at Infinity Southampton. I bought some Alpinestars from him but after a month, the velcro failed, (still safe to ride in, but annoying). Despite me losing the receipt, Steve immediately arranged for them to be replaced and, while waiting for the replacements, said I could continue to wear the old ones so I still had protective footwear. Highly recommended!”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to Steve. We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Bought an Alpinestar Tech-air 3 vest on Sunday night. It arrived Wednesday afternoon. Superb service as normal. £104 cheaper than other companies, plus I got more points to use on my next purchase. A great company to deal with.”

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Posted 3 months ago

Hi Scott, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Delivery was quick and the price was competitive for Hiplok padlocks. I also purchased some trousers but they didn’t fit and the return and refund process was quick and seamless. A reliable supplier I hope to use again.”

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Posted 3 months ago

Hi Duncan, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“The guys at the Huddersfield branch are very helpful and go above and beyond to make sure the customer is happy. Brilliant service!!”

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Posted 3 months ago

Hi Joseph, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Huddersfield team. We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Kelly really helpful understood my needs.”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! I will pass this on to Kelly. We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Ordered one day came the next delivery doesn’t get better than that. Full returns details included in case not happy, I am so won’t be needing that🙂. Great product and superb value for money.”

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Posted 3 months ago

Hi Mark, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

“Delivered the product that 2 other online shops had failed to deliver because they didn't actually hold or know that they could source, (in spite of claiming as ‘in stock’!)”

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Posted 3 months ago

Hi Ali, Thank you for your amazing 5-star review of Infinity Mototrcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 months ago

Infinity Motorcycles is rated 4.7 based on 8,949 reviews