Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 9,003 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Easy to order and received item a couple of days later.”

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Posted 5 years ago

“Awesome customer service and at the Norwich branch helped greatly fitting head set to my helmet”

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Posted 5 years ago

“Would highly recommend, excellent customer service.”

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Posted 5 years ago

“Always had a good experience with infinity motorcycles and they didn't disappoint on this buy either. Items are as described and delivered when stated.”

Infinity Motorcycles 5 star review on 27th March 2021

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Posted 5 years ago

“quick delivery, decent price”

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Posted 5 years ago

“The item purchased was not in stock and the money then needed to be refunded. The saving grace was that the customer service manager was very pleasant to deal with on the phone.”

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Posted 5 years ago

Hi Stuart, I'm sorry you were unhappy with your recent order with us. We try to maintain total accuracy on our stock levels at all times, however, between the thousands of products we stock in our warehouse, 15 UK stores and at our suppliers, there are instances where a size or an item may be showing as in stock on our website but may not be available. 99% of the time our website will be accurate, but in the case of your order, we were unable to provide one of the items in your order and we sincerely apologise for this disappointment. If you were to order with us again, we will endeavour to do whatever we can to assist you. And if there is anything else we can help you with, please do not hesitate to contact us on 0800 130 3377 or email info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

“Excellent service from start to finish”

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Posted 5 years ago

“Really great price on all 3 products i have just purchased. Also on my previous purchase there was great after sales as i ordered the wrong size jeans and they were returned and exchanged for the correct size with no hassle”

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Posted 5 years ago

“Easy to order. Fast delivery and superb returns service. Top job!”

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Posted 5 years ago

“I have had a few online purchases from Infinity and have shopped in the Belfast store, the staff in store there are knowledgeable and helpful. The online experience I’ve had was super efficient and anything I ordered was delivered promptly and I’ve never had to return anything I’ve purchased from them. Last purchase was a helmet that was 150 quid cheaper than anywhere else I’d seen it online.”

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Posted 5 years ago

“Ordered online easy transaction and very prompt delivery very happy with Infinity Motorcycles service would recommend to everyone I know.”

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Posted 5 years ago

“Excellent suit and service. Delivered as stated.”

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Posted 5 years ago

“Excellent product and service thanks”

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Posted 5 years ago

“Always a pleasure to do business with Infinity as they are always very helpful and good customer care. There after sales are excellent as well.”

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Posted 5 years ago

“Asked about a genuine Shoei Glamster dark visor, was told you had them in stock, placed my order and a Bob Heath pattern visor without Pinlock turned up, checked your website and it shows a Genuine Shoei Glamster Pinlock dark visor, kept it because it's better than wearing sunglasses with a clear visor”

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Posted 5 years ago

Hi Gary, I'm sorry you were unhappy with your recent order with us. Our picking and packing team prepare hundreds of parcels daily and we try to be as accurate as possible, but from the sounds of things, you may have received the incorrect product; we apologise for this. If you were to let us know at the time that you received the wrong item, we would've been able to arrange a free return for you and dispatched the correct product to you as soon as possible. If there is anything else we can help you with, please do not hesitate to contact us. Kind regards, Jonah

Posted 5 years ago

“Ordered a shoei gt air 2 at a fantastic price. Next day delivery..... brilliant!”

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Posted 5 years ago

“Ordered a pair of jeans which were too big when tried on. Returned goods and a replacement pair were sent out on receipt, no quibles and nice to deal with.”

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Posted 5 years ago

“Got what I ordered good quality and price”

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Posted 5 years ago

“Definitely shop here again Excellent service”

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Posted 5 years ago

“A Very efficient service.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,003 reviews