Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 9,002 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

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“Thank you for your help”

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Posted 5 years ago

“Possibly the best customer service I’ve ever received!! Ordered 2 x helmets online and only one was delivered and it was wrong. Called the number on the website and the guys rectified the problem straight away. The correct helmets were delivered out by the next day. One of these then turned out to be too small so dropped it in to the York store for a size bigger. Swapped within 2 mins! Excellent service from Mike & Lewis online and the guy in the York shop.”

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Posted 5 years ago

“Superb customer service. Can't fault in any way and will definitely use again.”

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Posted 5 years ago

“Brilliant stuff 👍”

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Posted 5 years ago

“I was unsure of sizing but advice given on telephone invaluable as the jacket fits perfect. many thanks”

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Posted 5 years ago

“Really helpful on the phone gave practical advice and followed up with an email. Would not hesitate to use in the future”

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Posted 5 years ago

“Great service as always and speedy delivery also very helpful and rewards what more can you say 5*”

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Posted 5 years ago

“Extremely helpful even with returns..”

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Posted 5 years ago

“Brought my alpinestar motorcycle ankle boots arrived on time and in love with them say no more”

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Posted 5 years ago

“Ordered on the phone. Very helpful and my Rukka jacket and trousers arrived on time and fit well.”

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Posted 5 years ago

“They were very helpful sorting my order will definitely use again Regards Peter Paterson”

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Posted 5 years ago

“Easy to order Arrived well packaged Good price”

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Posted 5 years ago

“Excellent service bought new Oxford one piece suit at a great price and was delivered next day”

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Posted 5 years ago

“Have experienced exceptional customer service no matter the issue . All purchases were exchanged or refunded without fuss . The customer service team were prompt in following up any issue Even during the click and collect service, friendly advice was always given ...... (note great Portland st branch )”

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Posted 5 years ago

“I bought some boots from here online, and they fit beautifully even though I couldn't try them on first. I didn't want to return them, but the return policy seemed very straightforward should I have wanted to. The boots are very comfortable, could wear them all day around town whilst offering played ankle and toe support, perfect for jumping on and off the bike should I need.”

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Posted 5 years ago

“No problem delivered on time a quality product 5 stars”

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Posted 5 years ago

“The team in Farnborough were extremely helpful with my recent helmet purchase. It took a while to find the perfect fit and this included multiple exchanges and lots of reordering, non of which was any trouble for them. Good guys, very helpful. Many thanks!”

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Posted 5 years ago

“Very helpful staff, went out of their way to help.”

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Posted 5 years ago

“Arrived on time exactly as ordered.”

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Posted 5 years ago

“Excellent service. Easy to order and received item a couple of days later.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,002 reviews