Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,090 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

Write Your review

Tell us how Infinity Motorcycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered very quickly. Provided the right data so that I was able to order the correct visor and pin lock for my helmet.”

Helpful Report

Posted 3 years ago

“Delivered very quickly. Provided the right data so that I was able to order the correct visor and pin lock for my helmet.”

Helpful Report

Posted 3 years ago

“Fast effective service and very competitive...”

Helpful Report

Posted 3 years ago

“Quick delivery no problems”

Helpful Report

Posted 3 years ago

“Best prices and smooth transaction. Excellent choice of products and quick delivery.”

Helpful Report

Posted 3 years ago

“Never used Infinity before ..Hassle free buying experience ...Customer support excellent ...Thanks guys will use you again...👍”

Helpful Report

Posted 3 years ago

“Friendly, attentive, knowledgeable and helpful service”

Helpful Report

Posted 3 years ago

“Very fast and efficient service.”

Helpful Report

Posted 3 years ago

“Service great so far. Sent my gear back for an exchange to a bigger size so let’s see if the turn around is as good as the service so far”

Helpful Report

Posted 3 years ago

“Absolutely fantastic. I rang up mithered and questioned the young lady about flip up helmets, she was so helpfull offered discount to help me afford a more expensive option and couldn't do enough for me. I now check there website first for what I'm looking for, and even got a 10% off next purchase voucher, win win thank you very much”

Helpful Report

Posted 3 years ago

“Easy to order, quick delivery and the products were as good as expected whilst cheaper than some of the ‘bigger specialists’. Will definitely shop here again.”

Helpful Report

Posted 3 years ago

“Products just as described thanks”

Helpful Report

Posted 3 years ago

“Top job, very fast and friendly service!”

Helpful Report

Posted 3 years ago

“Item arrived next day, however was too small. Item sent back and refunded very quickly. Top class as always, even if the jacket wasn't right this time.”

Helpful Report

Posted 3 years ago

“All the staff have been very helpful when I’ve called them very impressed with the service so far”

Helpful Report

Posted 3 years ago

“While your sales service is acceptable, despite reminders, we have not had a VAT invoice so you get only a single star :( :(”

Helpful Report

Posted 3 years ago

Hello, We are sorry for the experience that you have had with Infinity Motorcycles I have had a look into this and I can see that a VAT invoice was sent to you on 03/10/2022. I am sorry that there was a delay in responding to you. We hope your next visit is up to standard. Thanks Danielle

Posted 3 years ago

“Once again Infinity have shown their regard for the customers. Having lost one of my winter gloves and, making a journey up to Inverness 4 days later, I contacted Infinity and explained the issue. The customer service assistant (Ashley) took my order and explained that she would do her best to deliver the gloves. Next day Mike emailed to say that the gloves ordered were now discontinued but offering a similar pair (slightly more expensive) for the same price. Well, the gloves arrived two days after ordering and the day before my trip - so well done all - outstanding company. Incidentally they were very good when I ordered boots from them last.year”

Helpful Report

Posted 3 years ago

Hi Alastair, We apologise for the problem that you had with this order. Thank you so much for your glowing review of our online staff. I will pass the feedback on to Mike and Ashley. We hope to see you soon. Thanks Danielle

Posted 3 years ago

“Quick service.all so liked return forms if needed.”

Helpful Report

Posted 3 years ago

“Really easy ordering process, and fast delivery, with free returns. If you need to speak to customer services (as I did, as I had made a mistake on the order) they were very helpful and understanding.”

Helpful Report

Posted 3 years ago

Hi Eric, Thank you for your review, I will pass on the feedback to our online team. Hope to see you soon Thanks Danielle

Posted 3 years ago

“Great service from IM, Telephone conversations to ease my mind with certain aspects of buying a helmet were easy and polite. Will definitely buy from them again. Fast delivery as well as a good price.”

Helpful Report

Posted 3 years ago

Hello, Thank you for an amazing review. I will pass the feedback onto our staff. Hope to see you soon Thanks Danielle

Posted 3 years ago

Infinity Motorcycles is rated 4.7 based on 9,090 reviews