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Infinity Motorcycles Reviews

4.7 Rating 8,994 Reviews
94 %
of reviewers recommend Infinity Motorcycles
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Easy to find what I’m looking for on the website. Great customer service as I called and they helped me quickly. And was an amazing delivery time. All round amazing!
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Posted 3 years ago
Hi Lewis, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle
Posted 3 years ago
Great service ,great prices , great delivery.
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Posted 3 years ago
Great easy service as usual. Super fast delivery with good packaging and bonus points for using a good courier!
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Posted 3 years ago
Hi Liam, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle
Posted 3 years ago
My initial order of a Dainese Tempest 2 D-Dry Jacket Black/Tour Red showed in stock online however shortly after placing the order I was contacted to say this was an error and the item had been discontinued and no stock was available. I was disappointed to say the least until Mike Spinks (Online Manager) made contact. Mike explained the situation and offered me the latest version of the jacket while honouring the original price I paid. Mike even arranged for a specific colourway to be shipped direct from the supplier. I would highly recommend Infinity Motorcycles and cannot fault Mike’s excellent customer service, thanks Mike.
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Posted 3 years ago
Hi Richard, Thank you for your amazing review of Infinity Motorcycles, I shall pass this onto Mike. We hope to see you soon and that you enjoy the jacket! Thanks, Danielle
Posted 3 years ago
Price was right, ordered and arrived swiftly . Returns policy commendable
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Posted 3 years ago
Great service from staff when I spoke to them. Wasn’t on hold for even a minute before someone dealt with my query. Will buy from them again for sure
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Posted 3 years ago
Price was right, ordered and arrived swiftly . Returns policy commendable
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Posted 3 years ago
Great service and fast Delivery ! Top class !!
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Posted 3 years ago
delivery said 3 days it took 6 other than that everything was good
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Posted 3 years ago
Stock updates are too slow, item ordered online and paid for only to find out two days later there was no stock, card refund took a couple of days to arrive in my account. Manager was really helpful and offered an alternative but hourly stock updates like that oprrated by the competition would maybe have avoided this situation.
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Posted 3 years ago
Hi, I apologise for your most recent experience with Infinity Motorcycles. I will pass this onto our logistics team so we will be able to improve our services. Thanks, Danielle
Posted 3 years ago
Only 2 items got despathed out of 3 when I emailed about the 3rd the response time was brilliant and the 3rd item was delivered the next day.
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Posted 3 years ago
Hi Carley, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! I apologise for the picking error. Thanks, Danielle
Posted 3 years ago
Excellent service with quick delivery
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Posted 3 years ago
Good product good service and price
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Posted 3 years ago
Quick delivery and great price!
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Posted 3 years ago
Good value products Quick service Amazing loyalty programme (which works)!
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Posted 3 years ago
Hi James, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle
Posted 3 years ago
Top shop for motorcyclists, never had a problem and always happy to help 👍
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Posted 3 years ago
Hi Brian, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle
Posted 3 years ago
Great range of items, fast delivery if ordering online, staff are always helpful in store.
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Posted 3 years ago
Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle
Posted 3 years ago
Good service and great product
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Posted 3 years ago
Great service. Recommended.
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Posted 3 years ago
Parcel.lost. waiting for response on when I'm getting my order
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Posted 3 years ago
Hi Andreas, I apologise for your most recent experience with Infinity Motorcycles. I can assure you that we are currently looking into this with DPD to find out where your parcel is. As soon as we know something, we will relay this to you. If you would like to discuss this further, please do not hesitate to contact us. Thanks, Danielle
Posted 3 years ago
Infinity Motorcycles is rated 4.7 based on 8,994 reviews