Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,092 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nik and his team at Chiswick store was more than helpful. Nik was very honest and not pushing gear you didn’t need. Was giving helpful suggestions and advices. Very happy choosing Infinity Motorcycles at Chiswick.”

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Posted 4 years ago

“From Dan Amazing costumers service well done 🙌”

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Posted 4 years ago

“Great gear, great team, excellent service, friendly atmosphere Couldn’t be more helpful and informative 👍”

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Posted 4 years ago

“Good quality and good service very happy with products bought”

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Posted 4 years ago

“Bought a new helmet, gloves and visor from Infinity's York store today. The customer service was excellent and the staff couldn't have been more helpful. Knowledge of the different products was first class and it was great to get face to face advice on the different options.”

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Posted 4 years ago

“Great service , and quick delivery , quality products I've used a few times now never disappointed 👌”

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Posted 4 years ago

“i ordered a pair of waterproof over trousers which was to small even though the label showed they were the right size they sent me a returns label via email i sent them back and within a few days a larger pair arrived which did fit, it seems to me that nothing is to mush trouble for them, a very good service which i would recommend”

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Posted 5 years ago

“Super quick delivery and fair price”

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Posted 5 years ago

“Received excellent customer service. A new Shoei helmet arrived with no pin lock. I called the online team and explained. They immediately apologised and said they would source one. Two days later I received the missing pin lock. Keep up the customer focus. It is excellent.”

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Posted 5 years ago

“Best Price & very quick delivery”

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Posted 5 years ago

“nice helmet for my Son, very god price with £5 voucher to use also.”

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Posted 5 years ago

“I ordered my helmet it came with in the time limit, fitted perfectly.”

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Posted 5 years ago

“Brilliant customer service. Professional and friendly, first class”

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Posted 5 years ago

“Couldn't be anymore helpful. Good peaple to talk to when needing help when starting out on biking after a long time away”

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Posted 5 years ago

“Great products at a great price. Fast efficient service”

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Posted 5 years ago

“Great honest advise from the team in Belfast . Will definitely shop with them again”

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Posted 5 years ago

“Easy online ordering, email notifications to keep you in the loop with the order process, quick delivery.”

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Posted 5 years ago

“I received my helmet which was missing the Pinlock max vision insert. I was the told i would have this sent to me which i recived a Skipfog insert rather than a Pinlock branded version as advertised on the website. After discussions with a represenative trying to inform me that the website quoted the wrong brand therefore mis-selling the product, i was told that no Pinlock product existed. I Provided evidence that not only does it exist but they stock it. Since then there has been no reply.”

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Posted 5 years ago

Hi Rhys, I'm sorry for the issues with your recent purchase. I believe one of my colleagues has since contacted you regarding the insert you have received. If there is anything else we can help you with, please do not hesitate to contact us again. Kind regards, Jonah

Posted 4 years ago

“Ordered a few times from Infinity Motorcycles - excellent service, quick and efficient. Had one order which didn't come as expected so contacted customer service and spoke with Tom who quickly got on the case, arranged for the delivery (issue was with the supplier) and gave me a £10 goodwill voucher. Can't fault Infinity Motorcycles, massive variety to chose from and the lnfinity Club loyalty scheme is very good also 👍”

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Posted 5 years ago

“I found a pair of gloves that matched my requirements and were in sale = :) I used the size selection guide suggested, measured my hand size, selected the matching size (in stock = good) and ordered the gloves. Gloves arrived promptly (by date stated). Gloves arrived new and in excellent condition. My only disappointment is that the gloves are a little tight despite using the size guide - but I suppose this is more of an issue with glove manufacturer than Infinity (= retailer). Don't know if gloves will 'slacken off' a bit with use?”

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Posted 5 years ago

Hello, Thank you for your feedback; we are always happy to hear positive feedback, and we strive to do whatever we can to improve our services. Gloves do tend to slacken with wear over time, but this is more so with leather gloves than textile. Textile gloves are more effective at retaining their shape due to the materials, but if you find they are too tight, we do offer a free 90 returns policy if the gloves and label are still attached? Do get in contact with us on 0800 130 3377 if this is the case, or if you have any other questions for us. Kind regards, Jonah

Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,092 reviews