Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,004 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

Write Your review

Tell us how Infinity Motorcycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and speedy delivery, would highly recommend”

Helpful Report

Posted 5 years ago

“Extremely prompt delivery of a quality item”

Helpful Report

Posted 5 years ago

“Secure and distanced drop off and collection for service & MOT. Kept me informed of progress and parts needed.”

Helpful Report

Posted 5 years ago

“Brilliant service from delivery to after care , great shop to do business with , first class”

Helpful Report

Posted 5 years ago

“Good Service”

Helpful Report

Posted 5 years ago

“Was all good.Order came very quickly ,all as seen on web.”

Helpful Report

Posted 5 years ago

“I had ordered jeans and got a confirmation email and a delivery date. The date came and went with no communication, it was only when I called that I was told the jeans I was waiting on weren't actually in stock. The guy I dealt with was helpful and told me he would get back to me the next day. Again had to call and by chance I got the same guy who said he would get them sent out that day.”

Helpful Report

Posted 5 years ago

Hello, I apologise that the item you ordered was out of stock and that we didn't notify you earlier as to its status. In the current climate, we are currently operating with less staff to ensure social distancing measures are kept. This has caused a higher workload for our customer services team, which in addition to the high volume of orders we are experiencing as a result of the recent lockdown, has resulted in longer response times and our day to day operations. We sincerley apologise for this, and hopefully with the imminent easing of lockdown, we will faster to answer enquiries and process orders. If you have any other questions, please do not hesitate to contact us again. Kind regards, Jonah

Posted 5 years ago

“Good quality, good price and on time”

Helpful Report

Posted 5 years ago

“Prompt service and delivery, with an excellent product at a great price. What more could you ask for? Well done guys!”

Helpful Report

Posted 5 years ago

“Very quick and easy”

Helpful Report

Posted 5 years ago

“Great service, quick delivery”

Helpful Report

Posted 5 years ago

“an awesome trader”

Helpful Report

Posted 5 years ago

“I’ve had a few dealings with Infinity and they have always been excellent. Service and speed of delivery as good as it gets. I’ll be back...”

Helpful Report

Posted 5 years ago

“This was the first time I got biker trousers and I had the size wrong a few times. Being short, it’s very difficult for me to find a good length. It took me 3 tries to get it right but I managed in the end. Ally eh way through, the team has been very helpful. Ordering online is really easy, the package arrived earlier than expending and their return policy ( as I needed to send things back twice) was very straight forward and easy. Return process in 10 min for an exchange with the return packaged arranged by them - couldn’t get better service. They are definitely my first choice from now on :) and not just because they have my size but because they are very efficient and friendly 😉 great job guys, I’ll be a loyal customer from now on 🤗”

Helpful Report

Posted 5 years ago

“Very happy with the service”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“Super quick efficient service, and a real human being super helpful on the end of the phone to help me on a query. Highly recommended.”

Helpful Report

Posted 5 years ago

“I have ordered a few times from Infinity and can’t fault their service so far. They have price matched several items, delivery is free, staff are helpful and returns have been free and easy to organise. On top of all of that, loyalty points add up quickly and the vouchers can be used to pay for discounted and matched prices.”

Helpful Report

Posted 5 years ago

“Unfortunately the item of clothing I ordered was not me, the returns process was brilliant and quickly received a refund.”

Helpful Report

Posted 5 years ago

“Purchasing from Infinity Motorcycles has been nothing but a pleasure. The service I've received has been 2nd to none, both over the phone and when returning an item in store at the Farnborough branch- asked for some advice on boots while I was there and have since made a purchase based on their recommendations, couldn't be happier. Thank you.”

Helpful Report

Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,004 reviews