Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,092 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices with a quick delivery, fantastic service”

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Posted 5 years ago

“I've ordered two sets of leathers two sets of boots gloves your products are top notch your service is impeccable I would always try you first 100%”

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Posted 5 years ago

“Great bunch of ppl went out of there way to help me above and beyond many thanks to all staff in infinity kind regards Cliff”

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Posted 5 years ago

“Brilliant costumer service ordered wrong size twice, had no problem exchanging my order with quick delivery”

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Posted 5 years ago

“Brought a new motorcycle helmet which I wanted for years to find out it was faulty when I brought it. I had to send it off to the manufacturer, had to wait a week before I could use the helmet.”

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Posted 5 years ago

“Fast delivery! Helpful throughout! will be back!”

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Posted 5 years ago

“Fantastic service and for the best price that I could find”

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Posted 5 years ago

“Great service. Had to swap some items to a new size, done quickly with no problem. Will definitely be my first choice in future.”

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Posted 5 years ago

“First class service highly recommended”

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Posted 5 years ago

“Bought some jeans which were well described on the website, reasonably priced. When arrived they were high quality and fitted well. Good service all around.”

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Posted 5 years ago

“Not impressed really! Bought a helmet called to say I had worn it round the house and out for a very short ride but it was/is too small...I need XXL IT IS XL... called and was told dead straight no returns.. This however was not the case a few years ago when I returned a scorpion helmet the guy was so so helpful hence my recent purchase as the customer service was great!! Not so this time so I shall no longer be a customer of yours. Such a shame. Should you wish to resolve or make right. Name is Jon 07814 261 608”

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Posted 5 years ago

Hi Jonathan, I apologise for the delay in responding to your feedback, and I'm sorry you were unhappy with your recent experience shopping with us. Our returns policy states that as long as the helmet has not been worn out on a motorcycle and is in brand new condition, you may return a helmet within our 90 day online returns policy. Due to safety implications, we will not accept refunds or exchanges for any helmet if the item was worn on a motorcycle or if the visor sticker has been removed. If you have any questions or concerns about this, you can contact us on 0800 130 3377. Kind regards, Jonah

Posted 5 years ago

“List items as in stock online when in reality there not refunded in the end and shopped else where”

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Posted 5 years ago

Hi Joseph, I'm sorry for the delay in responding to your feedback, and that you were unhappy with your recent order with us. We try to maintain total accuracy on our stock levels at all times, however, between the thousands of products we stock in our warehouse, 15 UK stores and at our suppliers, there are instances where size or an item may be showing as in stock on our website, but may not be available. 99% of the time our website will be accurate, but in the case of your order, we were unable to provide one of the items in your order and we sincerely apologise for this disappointment. If you were to order with us again, we will endeavour to do whatever we can to assist you. And if there is anything else we can help you with, please do not hesitate to contact us on 0800 130 3377 or email info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

“Really pleased with my waterproof rucksack & so much cheaper than anywhere else. Quick delivery & a very happy customer. 😁”

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Posted 5 years ago

“Because of lockdown I was ordering and returning lots of gear to ensure a good fit. Deliveries were fast as were credits for returned items. Great Service.”

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Posted 5 years ago

“fantastic service, I’ve brought a few items now and each time has been quick delivery and Unbeatable prices.”

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Posted 5 years ago

“Very comfortable and very sturdy Value for money”

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Posted 5 years ago

“The first time I have used Infinity Motorcycles, and I am impressed with their service, I ordered a Shoei GT air 2 helmet on Sunday afternoon and received it on Tuesday lunchtime and the best bit , it was £200 cheaper than my local motorcycle shop, which is part of a national chain.”

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Posted 5 years ago

“Fantastic customer service from Infinity Norwich. Thanks to covid we are unable to go into stores and try things on so I decided to ring my local store and see what jackets they had got which would fit, the lady I spoke to could not help me enough she even measured the jackets so I could compare them to my current one. This was above and beyond what I expected and as a result the jacket I click-and-collected fitted perfectly, brilliant”

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Posted 5 years ago

“Gloves off to Infinity! .... usual excellent service, next day delivery and money off vouchers tOO!! ....”

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Posted 5 years ago

“Although there was an issues, the problem was resolved in a timely manner and keeping me informed throughout was helpful. The final finish was to a high standard. Thank you Aaron and the team at GPS. Stirling job.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,092 reviews