Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,409 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 30th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Shoei neotec 3 and Cardo Packtalk Edge from Gareth in the Belfast store. He couldn’t be more helpful with advice about the helmet and Cardo. Fitted pin lock and Cardo and connected my phone. Gentleman.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your amazing 5-star review of Infinity Motorcycles! I will pass this on to Gareth. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Needed some new motorcycle trousers as mine were over 12 years old. Served by Peta S who was extremely helpful and very knowledgeable. Don't normally leave reviews but in her case it is very well deserved. Thank you Peta for all your expert help and assistance. Well done and keep up the good work”

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Posted 1 year ago

Hi Keith, Thank you for your amazing review of Infinity Motorcycles! I will be sure to pass this on to Peta. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Always great service and help from Steve and the team 👍”

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Posted 1 year ago

Hi Hamish, Thank you for your awesome 5-star review of Infinity Motorcycles! I will be sure to pass this on to Steve. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Delivered quickly via DPD, always a reliable courier to use. Great fit and quality, plus a discount code for my next order, of which I have just ordered the waterproof Jacket to match the trousers. Alpinestars V2 Hurrican range. Got the S trousers and M Jacket. Fits me perfectly, 5 foot 9, 32 waist and 40 Chest.”

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Posted 1 year ago

Hi Ben, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“I purchased Armr textile jacket and trousers, having worn Armr products before and been very happy with their performance. This time, I discovered a fault on the jacket. Infinity solved the issue very quickly - very happy with the product and the service. I'll be back...........”

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Posted 1 year ago

Hi Andy, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Awesome price match and service as always at the Belfast branch and online admin!”

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Posted 1 year ago

Hi Simon, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Excellent helmet. Comfy and quiet. Thanks James at the York store for brilliant service.”

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Posted 1 year ago

Hi Gary, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to James. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Great customer service. The returns process is so easy and a replacement was sent straight away.”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Got kitted out here, great customer service and knowledgeable help from Mat”

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Posted 1 year ago

Hi Kevin, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Ordered a helmet delivered next working day brilliant service , well done guys.👌👍”

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Posted 1 year ago

Hi Nigel, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Had a handlebar phone holder fitted by kage,also showed me a few things I didn’t know about my new bike,he basically went above and beyond and is a good asset to infinity.👍”

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Posted 1 year ago

Hi Nick, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Infinity Farnborough were great today, I called in being referred to this branch by Hendrix from oxford to see Henry with my Alpinestars Tech Air 5 jacket i was having a few issues with. Henry removed the previous owners login and did a full test of the jacket to ensure it was all working. Alpinestars will send reset code to store then my Tech Air can be logged into the app on my setting! Huge thanks Henry!”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to Henry. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Taking Anna to infinity for motorcycle gear was the best thing weve ever done. Hendrix took us under his wing and has kitted Anna out with some perefect gear. Alpinestars boots Arai Helmet and Moto girl trousers. Noting was too much trouble for him, even calling other stores and arranging for us to try on and see stock in those stores. All of the team at oxford including Ben and even Steve have always goen out of their way to serve us both! Thank you all!”

Infinity Motorcycles 5 star review on 4th May 2025

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Oxford team. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Purchased Shark helmet but needed to exchange it for another shark. The staff were excellent in assisting me to get the correct one. Polite and professional to get this sale completed , will definitely use Infinity motorcycles again .”

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Great service on time delivery”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“I bought Quadlock Out Front phone bracket, at standard price but free delivery! Every other vendor was asking for a delivery charge (circa~£4). Thanks Infinity! I’m a cyclist not a motorcyclist so not likely to buy much else. But sincere thanks anyway. Steve. B. Rossendale”

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Posted 1 year ago

Hi Steve, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Ordered some Oxford Riggers online for my dad's birthday. Ordered Wednesday, delivered Thursday. Very impressed with the service. Also the price was on par, if not cheaper than everywhere else. Very happy customer. Thank you. The slip says it was packed by Jordan, so shout out to you Jordan!”

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Posted 1 year ago

Hi Ed, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 year ago

“Avoid. Parcel didn’t arrive. Infinity accept from the information they have (gps) it went a wrong address. Told I have to wait for an investigation then decide if I want a refund or another item. I ordered this for a bike trip. Now unlikely to arrive on time. Oh and didn’t add points to my club card. Poor service I wouldn’t use them. I won’t again!”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave your feedback. Our apologies that you feel this way. We had a technical issue at the start of the month with Club Points, and this should now be fixed. We have looked into your account and could see that you had not signed up to the Club Infinity Scheme. We have now set this up for you and have added all points from any orders you have placed. In relation to the delivery of your item, we have raised a case with DPD because the goods look to be delivered to another location, but this is not clear. We will then give you an update and can replace or refund the goods for you shortly if required. Thanks, Rhiann

Posted 1 year ago

“Unfortunately Infinity motorcycles decided to change quite well working website to disfunctional account- wiping and difficult- to-find new one. My account was wiped out, password not working, no items could be found in a search engine- horrible. Why would you change something that was working well to much worse. Likely to defect to others really.”

Helpful Report

Posted 1 year ago

Hi R, Thank you for sharing your feedback with us. I apologise for the challenges you have encountered with our new website. I want to assure you that your account details, including your Club Infinity information and order history, have not been lost. We are currently addressing issues related to the display of this information, and our IT team is actively working on a resolution. They have successfully resolved the issue regarding the visibility of Club Infinity points. Unfortunately, these issues only became apparent post-launch. We appreciate your understanding and patience as we work to resolve these matters. Thank you once again for your feedback. Kind regards, Rhiann

Posted 1 year ago

“Bought an item from Gloucester, went back the next day to see if they had the accessories to go with it and they didn't. They said they could order them and be in next week, I then rode miles and bought them somewhere else. Went to ask about the Atlas L2 leg bag, same thing haven't got any of them, we can get them next week. It's a shame as staff are nice and shop, just no stock availability. Nobody wants to be waiting weeks.”

Helpful Report

Posted 1 year ago

Dear Nathan, Thank you for taking the time to provide your feedback. I sincerely apologise for the unsatisfactory experience you encountered at our Gloucester store. At Infinity Motorcycles, we offer a wide range of products, which unfortunately means that our retail locations are unable to stock every item available online. If you are interested in purchasing a product you have seen on our website and would prefer to acquire it from one of our stores, I recommend utilising our Click & Collect feature on the website. This functionality allows you to check the availability of specific products at different store locations. I appreciate your understanding, and we are committed to improving your experience with us. Thanks, Rhiann

Posted 1 year ago

Infinity Motorcycles is rated 4.8 based on 9,409 reviews