Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,086 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 13th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic prices. Great delivery and overall great service. 👍”

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Posted 3 years ago

Hi Simon, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“I bought a pair of boots online which were delivered to the Camberley store. When I went to pick them up I’d ordered the American 8, and not the UK size. The staff couldn’t have been more helpful, they re-ordered the correct size, and even another pair slightly larger just in case. Great service, really impressed”

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Posted 3 years ago

Thank you so much, Simon, for giving us a five-star rating! We’re so pleased to hear you had a great experience with our team in Camberley. We truly appreciate your review and are glad that we were able to help you out and get you what you wanted. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Absolutely terrible service. I can't stress enough how dissatisfied I am with the communication and service I have received from infinity motorcycles. Returned a pair of jeans 3 times because the wrong leg length was sent out. Spent ages on the phone trying to sort out the issue, several emails, several trips to the post office to return the items. Complete waste of my time. It is nearly one month since I first ordered the jeans. Still waiting for the correct pair of jeans. In addition my whole order was sent out in 3 separate orders (despite the order confirmation giving one delivery date), which meant that I have to either be at home for the delivery or go to whether the delivery driver had dropped it off to. My local Homebase, which is not local to me. Spoke to several telephone staff about the whole situation, and ended up having to speak to an infinity motorcycles manager. The gentlemen sounded helpful on the phone and offered compensation, however I have had no communication from him since, none whatsoever! I have made many orders with infinity motorcycles now and in the past, but as it stands now I will not purchase anything from them again. Scott Coxhead”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the initial error in delivering jeans with the wrong leg length. Upon reviewing your case, we found that the incorrect leg length was a mistake on our part. However, we would like to clarify that the jeans' fit issue you experienced was not due to an incorrect size being dispatched after the initial order. Our online manager, Mike, spoke with you over the phone and acknowledged the fault. He assured you that we would resolve the situation and discussed compensation options. We received the second pair of jeans you sent back for exchange on June 17, 2023. Since our Warranty and Returns department is closed on weekends, the first chance we had to process your return was this morning (June 19, 2023). The correct size, measured by Mike to ensure you would have the correct size, has been dispatched today. You should expect the jeans to arrive within 1 to 2 working days. We have also made notes of the compensation discussed, and once the issue is fully resolved, Mike will contact you as soon as possible. If you have any further concerns or questions, please do not hesitate to contact us directly. Thanks, Danielle

Posted 3 years ago

“Their customer service is superb”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“I have shopped for many years at Infinity Glasgow. The staff have always been fantastic at helping. Especially Carla who always greets everyone with a smile and takes the time to make sure myself and my partner are happy.”

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Posted 3 years ago

Thank you, Paul, for your 5-star rating of Infinity Motorcycles. I'm delighted to hear that you have had fantastic service from the staff at Infinity Glasgow. We really appreciate your loyalty in shopping with us all these years and look forward to seeing you again soon. Thanks, Danielle

Posted 3 years ago

“Quick delivery, item was a good fit. Service in the Norwich shop is always excellent - even when they're busy.”

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Posted 3 years ago

Thank you so much for the kind 5-star rating, Debbie! We really appreciate your custom and loyalty, and it's wonderful to hear that you had a great experience - from the quick delivery of your items to the great service we always provide in our Norwich store. We look forward to seeing you again soon.

Posted 3 years ago

“Amazing service, nice dealing with a company you can trust!”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Super comfy Melissa biker leggings ! I did find going a size up handy but I am incredibly curvy - more than the average - bought them because my names melissa - and it definitely paid off :- ) Highly recommend!”

Infinity Motorcycles 5 star review on 17th June 2023

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Posted 3 years ago

Thank you so much, Melissa, for your 5-star rating of Infinity Motorcycles! We appreciate you taking the time to provide such great feedback. Thank you for your support!

Posted 3 years ago

“Great company to deal with. A good range of products at good prices, knowledgeable, friendly and efficient staff, plus excellent after-sales support if you need it. All in all a very good place to shop.”

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Posted 3 years ago

Thank you for your amazing 5-star rating and kind words about Infinity Motorcycles! We strive to provide excellent customer service, and we are pleased to hear that you had a great experience with us! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

Helpful Report

Posted 3 years ago

Thank you for your amazing 5-star rating and kind words about Infinity Motorcycles! We strive to provide excellent customer service and we are pleased to hear that you had a great experience with us! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Easy purchase, fast delivery, quality product, excellent price.”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great product delivered promptly at a reasonable price”

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Posted 3 years ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Brilliant mesh jacket. Cools you down very well, tested with a 300 mile day in the welsh brecons. The alternate colours are a plus, not just the black standard. I chose light grey and its a great talking point. Button click at the neck nice and loose, and when "going some" no parachute effect. So good for faster riders. Only 1 thing (hence 4 stars), no zip connect to trousers. Yes there are two belt loops on hips only, so the jacket tail still lifts up. A small waist bag soon fixes that. And only 1 pocket, but then with a tank bag not a problem.”

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Posted 3 years ago

Thank you for your amazing 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Ordered bike parts,delivered within two days everything as described and well packed,excellent service”

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Posted 3 years ago

Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent product , quick delivery”

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Posted 3 years ago

Thanks for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Competitive price and quick delivery. Tip-Top!!”

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Posted 3 years ago

Hi Alan, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent product , quick delivery”

Helpful Report

Posted 3 years ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Pleased with my recent purchases from infinity. Had to return an item for a different size and the process was faultless. Would definitely recommend Infinity Motorcycles 👍”

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Posted 3 years ago

Hi Steve, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear that our returns procedure was faultless and that you had a great experience with Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Bought some over trousers. They were delivered quickly and fitted perfectly . Great website and efficient service”

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Posted 3 years ago

Thank you, Keith, for your 5-star rating of Infinity Motorcycles! We are always striving to ensure a great experience for our customers and are happy to have been able to do so for you! Thanks, Danielle

Posted 3 years ago

“Never been disappointed”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

Infinity Motorcycles is rated 4.7 based on 9,086 reviews