Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,401 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 30th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered an order 3 days late and then it had a security tag on it. When I contacted them they made no attempt sort the problem other than offering a return with no commitment on when I'd receive the replacement. I just cancelled the order at that point. There are plenty of other motorcycle clothing retailers that care about their customers so I'll just purchase it from them. I won't be using Infinity Motorcycles again and I'd recommend anyone that reads this avoids them too.”

Helpful Report

Posted 2 months ago

Hi, We apologise that your order did not arrive in an appropriate timeframe and that it arrived with a security tag on. When you notified us about this issue, we informed you that you could return the tagged jacket and then, once we received it, you could be issued a replacement. I am sorry that your recent shopping experience with us wasn't up to the standard that we strive to keep. Kind regards, Hayley

Posted 2 months ago

“Good price and quick delivery”

Helpful Report

Posted 2 months ago

Hi, Thank you for your 5-star review! We are happy to hear that you are pleased with the price and quick delivery of your order. Thanks, Hayley

Posted 2 months ago

“The professional service provided was excellent; I am highly satisfied with my recent helmet purchase.”

Helpful Report

Posted 2 months ago

Hi Robin, Thank you so much for your 5-star review! We are glad to hear that you are pleased with the professional service you received and that you are happy with your new helmet. Kind regards, Hayley

Posted 2 months ago

“Defective alpinestars gloves, falling to bits after less than 2 months will very minimal riding (social not commuting, less than 600miles total) Customer service very poor. Advised they will need to be sent away for a warranty claim and will take 4 weeks to be processed. Leaving me without gloves and out of pocket. Would avoid for any future purchases.”

Helpful Report

Posted 2 months ago

Hi Jamie, We are sorry to hear that you are not happy with the warranty process for your gloves. We make every effort to handle claims as promptly as possible, but some cases can take up to 4 weeks, particularly if the item needs to be sent overseas, as outlined in our delivery and returns information page. We apologise for any inconvenience that this delay caused. If you’d like to discuss your experience further, please don’t hesitate to contact us at info@infinitymotorcycles.com. Kind regards, Hayley

Posted 2 months ago

“A+++++ Quality service and gear - The team here are always willing to help, offering top quality gear, superb expertise - even the sale doesn't feel like a hassle as they are friendly staff and easy paid. Will definitely be using in future, thanks guys!”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience in our Belfast store and that you are happy with your new gear. I will pass this on to our Belfast team. We hope to see you again soon! Thanks, Hayley

Posted 2 months ago

“good stuff always fast delivery”

Helpful Report

Posted 2 months ago

Hi Angie, Thank you so much for your 5-star review! We are glad to hear that you are happy with your new items and their fast delivery. Thanks, Hayley

Posted 2 months ago

“Excellent service ordered my new helmet was delivered the very next next day definitely recommend !!”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you so much for your 5-star review! We are glad to hear that you are happy with the next-day delivery of your new helmet. Thanks, Hayley

Posted 2 months ago

“The team in Infinity Norwich are super helpful, nothing is too much trouble. They give professional help and advice and order items in for you to try before you buy.”

Helpful Report

Posted 2 months ago

Hi Heidi, Thank you so much for your amazing 5-star review! We are glad to hear that you have found our Norwich team helpful when purchasing your new gear. I will pass this on to our Norwich team. Thanks, Hayley

Posted 2 months ago

“Great products. Just bought full Ruka suit and gloves, totaly water proof. Customer service good and knowledge spot on. Well done.”

Helpful Report

Posted 2 months ago

Hi Nick, Thank you so much for your 5-star review! We are glad to hear that you are happy with your new Rukka gear and that you have had a good experience with our customer service team. Thanks, Hayley

Posted 2 months ago

“I use infinity for all my gear very helpful staff a class”

Helpful Report

Posted 2 months ago

Hi Darren, Thank you so much for your amazing 5-star review! We are glad to hear that you have been having good experiences when shopping with us. Thanks, Hayley

Posted 2 months ago

“Very happy with my jacket very good price next day delivery all good Thank you”

Helpful Report

Posted 3 months ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the price and next-day delivery of your new jacket. Thanks, Hayley

Posted 2 months ago

“Yes. Good shop.”

Helpful Report

Posted 3 months ago

Hi Andrius, Thank you for your 5-star review! We are glad to hear that you have had a good experience in one of our shops. Thanks, Hayley

Posted 2 months ago

“Thank you for such great personal service in quickly and efficiently arranging a different item when the one I chose was out of stock. An easy 5 Star service”

Helpful Report

Posted 3 months ago

Hi Simon, Thank you so much for your 5-star review! We are pleased to hear that you are happy with the speed and efficiency of your order. We hope to see you again soon! Thanks, Hayley

Posted 2 months ago

“Always great products at decent prices. Very fast delivery”

Helpful Report

Posted 3 months ago

Hi Stu, Thank you for your amazing 5-star review! We are glad to hear that you are happy with our products' prices and fast delivery. Thanks, Hayley

Posted 3 months ago

“Fast delivery, good prices so can't ask for much more!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your amazing 5-star review! We are glad to hear that you are happy with the price and fast delivery of your new product. Thanks, Hayley

Posted 3 months ago

“Very good quality. Fast Shipping”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you are happy with the fast delivery and quality of your new product. Thanks, Hayley

Posted 3 months ago

“Delivered in good time, we'll priced, product as described.”

Helpful Report

Posted 3 months ago

Hi Max, Thank you so much for your 5-star review! We are glad to hear that you are happy with the delivery and price of your new product. Thanks, Hayley

Posted 3 months ago

“Quick delivery as always, price is lowest I found. Item is really good used them in 30 degree heat and was getting lots of air through”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review. We are glad to hear that you are happy with the quick delivery of your new item and that it was beneficial during the recent heatwave! Thanks, Hayley

Posted 3 months ago

“They were very helpful and very nice staff”

Helpful Report

Posted 3 months ago

Hi Steve, Thank you so much for your 5-star review! We are glad to hear that you had a good experience when shopping with us and found our staff helpful and nice. We hope to see you again soon. Thanks, Hayley

Posted 3 months ago

“Ordered late Sunday, received parcel Monday afternoon, fantastic service & a great price for the product ordered, perfect!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your 5-star review! We are glad to hear you were satisfied with the next day delivery and price of your new product. Thanks, Hayley

Posted 3 months ago

Infinity Motorcycles is rated 4.8 based on 9,401 reviews