Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,401 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 30th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A+++++ Quality service and gear - The team here are always willing to help, offering top quality gear, superb expertise - even the sale doesn't feel like a hassle as they are friendly staff and easy paid. Will definitely be using in future, thanks guys!”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for your amazing 5-star review! We are glad to hear that you are happy with your new gear and that you found our team friendly and helpful. We hope to see you again soon. Thanks, Hayley

Posted 3 months ago

“Infinity are a great company to deal with always seem to have the products I want at competitive prices and with reasonable delivery charges.”

Helpful Report

Posted 3 months ago

Hi David, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a great experience and you are happy with our products, prices, and delivery charges. We hope to see you again soon! Thanks, Hayley

Posted 3 months ago

“10/10 for product, delivery and especially service. I ordered hubby some boots. Not only were infinity offering the best online price but delivery was ridiculously quick. However what has been stand out is the service I’ve received throughout and in particular from Dionne. I had an awful experience with DPD resulting in our delivering incorrectly being sent back to Infinity. As this was a birthday present I was worried it wasn’t going to arrive on time. Dionne was outstanding in sorting everything out, raising a complaint with DPD and keeping me professionally, reassuringly and cheerfully updated at every stage. The boots were immediately dispatched again and arrived in under 24 hours, it was the kind of service you used to get before the world went a bit bonkers. Absolute asset to Infinity - thank you so much Dionne - you saved the day.”

Helpful Report

Posted 3 months ago

Hi Hayley, Thank you so much for your amazing 5-star review! We are happy to hear that you have had a good experience when purchasing new boots for your husband. We're sorry that there were some complications with DPD, but we are glad that we were able to help you resolve the problem. I will pass this on to Dionne. Thanks, Hayley

Posted 3 months ago

“Been a customer for many years and always had great service, but my latest visit was for a Shoei PFS on my new NXR 2. Had a nice chat with the team in Glasgow, and Natale was on hand to help with the fitting. After a few measurement trials and adjustments, I was really happy with the final fit and walked away with a customised helmet that feels spot on 👌 Brilliant service as always 🏁”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience when purchasing your new helmet in our Glasgow store. I will pass this on to our Glasgow team and Natale. Thanks, Hayley

Posted 3 months ago

“Very fast delivery. Brilliant service! Products are top quality!”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you are happy with the quality and fast delivery of your new item. Thanks, Hayley

Posted 3 months ago

“Great product and a great price from Infinity motorcycles. Fitted my Honda CBR1100 XX without any issues. Liked the pro-model as its CNC alloy rather than the standard plastic models. Delivery was quick and packaged very robustly.”

Helpful Report

Posted 3 months ago

“Always a pleasure to deal with. Any issues are dealt with quickly. Another great experience. Thank you”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you so much for your 5-star review! We are glad to hear that you have been having a great experience with us and that we are able to resolve your queries in an appropriate timeframe. Thanks, Hayley

Posted 3 months ago

“Excellent product and service. Fast delivery”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your 5-star review! We are glad to hear that you are happy with your new product and the service you received Thanks, Hayley

Posted 3 months ago

“Great service and fantastic choice. Delivery was great and came very well packed wich included a returns form which I definitely won't be using as I'm over the moon with my new bike cover.”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your amazing 5-star review! We are glad to hear that you are happy with your new bike cover and its delivery. Thanks, Hayley

Posted 3 months ago

“Fantastic Service , Great price 👍 Very quick delivery, thank you”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you are happy with the price of the product you purchased and its quick delivery. Thanks, Hayley

Posted 3 months ago

“Bought Ladies Easy Jeans. When it arrived one hip armour was missing. I contacted them, told them I had lesson on the weekend (this was Wednesday) and I had the replacement armour on the Thursday. Delighted!”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience when getting your hip armour replaced quickly. Thanks, Hayley

Posted 3 months ago

“Quick delivery no problems.”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you are happy with the quick delivery of your order. Thanks, Hayley

Posted 3 months ago

“I bought my jacket approximately 4-5 years ago having seen it’s review in Ride Magazine & I’m still using it although it’s looking a little threadbare, it’s even retained a lot of its rain proofing. My only niggles are…the neck strap for some reason is removable & secured with Velcro, I lost mine some time back & was unable to obtain another. Lack of colour choices.”

Helpful Report

Posted 3 months ago

“Bought a helmet and had to return which was easy and a clear process. Runout another one , the correct size this time. Delivered by DPD well packed and trackable. Wouldn’t hesitate to use again. Only criticism is a laggy website certainly on my IPhone. As such this falls behind the quality of the rest of my dealings with the organisation.”

Helpful Report

Posted 3 months ago

Hi Julian, Thank you so much for your review! We are glad to hear that you are happy with our returns and delivery services, and that you were able to get the correct size of helmet you were after. Thank you for the feedback regarding our website. Our IT are currently working towards improving the quality of its functionality. Kind regards, Hayley

Posted 3 months ago

“Great selection of clothing & accessories to suit all budgets. It was well worth the 70 mile round trip to the Yeovil branch. Staff were helpful and well organised. Where items were not in stock, they were ordered, in more than one size, to ensure a perfect fit. Oxford Dakar Jacket & Trousers and the flip front I91 HJC helmet are perfect for longer rides. I will be using Infinity again.”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your amazing 5-star review! We are glad to hear that you are happy with the helpful service you received from our staff when purchasing your new jacket and trousers. I will let our Yeovil team know. Thanks, Hayley

Posted 3 months ago

“Received my order today from Infinity and I must commend Infinity for the excellent and swift service, the packing by Jordan was great and delivery was by a very pleasant young man with a nice smile. Thank you from a happy customer.”

Helpful Report

Posted 4 months ago

Hi Del, Thank you for your amazing 5-star review! We are glad to hear that you are happy with the delivery service you received from us. I will pass this on to Jordan. Thanks, Hayley

Posted 3 months ago

“Always a pleasure ordering from Infinity. Next day delivery, no fuss and the item is perfect 🤘🏻”

Helpful Report

Posted 4 months ago

Hi Christopher, Thank you for your amazing 5-star review! We are glad to hear that you're happy with your item and its delivery time. Thanks, Hayley

Posted 3 months ago

“Very poor service. I ordered a part which they said would be delivered 4 days after. When it didn’t arrive I emailed them to which they said sorry but We are still waiting for it from our supplier and it will be delivered the next day. Two weeks later still no part so don’t sell me something you don’t have. I now go to France this week without a power cable for my Garmin which has all my routes on it.”

Helpful Report

Posted 4 months ago

Hi Colin, We are sorry to hear that your recent shopping experience with us was not up to the standard that we strive to keep. We apologise for any inconvenience caused. After looking into this, we could see that you opened a refund for this order this morning. I will pass this on to our Online sales team so that they are aware of this issue Kind regards, Hayley

Posted 4 months ago

“I want to praise the service from Infinity Motorcycles, we are a bunch of emergency service personnel who ride, our motorcycle club is a support for the trauma and stress we deal with on a daily basis. A few of us wished to order some new gear, helmets, intercoms, and helmet kits, and so we approached a few motorcycle accessory providers. Infinity were stand our, special mention to Dionne in customer service. Dionne worked to find us the best deal, and we were very pleased with the price. Orders were dispatched quickly, and whilst there was a small error in the order Dionne rectified it in such a short time. We have received amazing service, received great products, at a better price than we could get anywhere else, and we got Club Infinity points too. We will definitely use Infinity again and recommend them highly, thank you for the support.”

Helpful Report

Posted 4 months ago

Hi Rob, Thank you so much for your amazing 5-star review! We are happy to hear that you and your Motorcycle Club are satisfied with the gear and customer service you received from us. I will be sure to pass this on to Dionne! Thanks, Hayley

Posted 4 months ago

“Bought a few items recently from Infinity. Their service is very good indeed. Order one day, receive the next day. Can’t get any better than that. Good deals available too”

Helpful Report

Posted 4 months ago

Hi Peter, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience when ordering from us online. Thanks, Hayley

Posted 4 months ago

Infinity Motorcycles is rated 4.8 based on 9,401 reviews