Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,401 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 30th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience at Infinity Motorcycles in Clapham today. Hamse was incredibly helpful, patiently answering all my questions and guiding me through my options. His expertise made the shopping process easy and enjoyable. Highly recommend!”

Helpful Report

Posted 4 months ago

Hi Michal, Thank you so much for your amazing 5-star review! We are glad to hear that you enjoyed your experience shopping in our Clapham store. I will pass this on to our team and Hamse. Kind regards, Hayley

Posted 4 months ago

“Scott in your York store was absolutely brilliant today, he helped us get all that we needed for our new bike, he helped us find the right helmet, intercoms, boots, clothing, gloves etc, we spend a couple of hours in the store, thank you very much for making everything so easy today. Everyone in the store was very help and friendly”

Helpful Report

Posted 4 months ago

Hi Sally and Nigel, Thank you for your amazing 5-star review! We are glad to hear that you are happy with your experience when shopping for your new kit in our York store. I will pass this on to Scott and our York store team. Thanks, Hayley

Posted 4 months ago

“Staff are always very welcoming, helpful and knowledgeable in the Belfast shop, and have most products and sizes usually in stock. This puts Infinity above other retailers in my opinion. Online customer service is also very helpful with quick replies to facilitate a good aftersales experience as well.”

Helpful Report

Posted 4 months ago

Hi Dylan, Thank you so much for your amazing 5-star review! We are glad to hear that you are happy with your experience with our Online customer service team as well as shopping in our Belfast store. I will pass this on to our teams. Thanks, Hayley

Posted 4 months ago

“From Australia happy with service and delivery time”

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Posted 5 months ago

Hi Sean, Thank you for your amazing 5-star review! We are glad that you have had a good experience with us recently all the way in Australia. Thanks, Hayley

Posted 5 months ago

“Product arrived quickly, I’m not sure if it was supposed to have instructions , videos showed them in the box. Sorted it via u tube eventually. Product is impressive”

Helpful Report

Posted 5 months ago

Hi Jeff, Thank you for your review! We are glad to hear that you are happy with your new product. Thanks, Hayley

Posted 5 months ago

“Customer service and problem solving 10/10👍🏻”

Helpful Report

Posted 5 months ago

Hi Sue, Thank you so much for your 5-star review! We are glad to hear that you have enjoyed your recent experience with us. Thanks, Hayley

Posted 5 months ago

“Ordred Rst leather jacket.Great quality soft but strong very happy,excellent service.”

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Posted 5 months ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with your new jacket. Thanks, Hayley

Posted 5 months ago

“Returning back to biking, I was in need of head to toe equipment. Recently headed over to Southampton Infinity. Great group of staff. Dave attended to my needs and was a star. He showed endless patience, knowledge and experience. Dave showed me a wide range of clothing, etc and didn't push the expensive items which I appreciated. Will be back to get some summer clothing. Cheers guys. Dave P.”

Helpful Report

Posted 5 months ago

Hi Dave, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience when shopping with us in our Southampton store. I shall pass this on to our team and Dave. We hope to see you again soon. Thanks, Hayley

Posted 5 months ago

“Fantastic service contacted enquiry were these available hey ho here next day many thanks vary happy excellent seller 💯🏍️”

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Posted 5 months ago

Hi Dawn, Thank you so much for your amazing 5-star review! We are happy to hear that you have enjoyed your recent experience with us. Thanks, Hayley

Posted 5 months ago

“Muy lindos modelos,que no solo te protejen ,también te ves más linda.”

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Posted 5 months ago

“The infinity team are a pleasure to contact. Had a small issue which was resolved in a timely manner. First class service, a pleasure to deal with. Thank you 😊”

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Posted 5 months ago

Hi D Cairns, Thank you for your amazing 5-star review! We are glad to hear that you have had a good experience when shopping with us. Thanks, Hayley

Posted 5 months ago

“I purchased a waterproof jacket on the Friday afternoon and it arrived first thing Saturday morning. Quality was excellent and the service even better. Infinity is at the very cutting edge of on line shopping delivering 1st class customer service time and time again. They are my go to shop for all things motorcycle and I love doing business with them. Keep it going”

Helpful Report

Posted 6 months ago

Hi David, Thank you so much for your amazing 5-star review! We are glad to hear that you've had a great experience when purchasing your new waterproof jacket. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“Awesome customer service, still using real people who answer emails the same day. Deliveey, returns and refund all within 4 days! Online and in-store kit ranges across the functional but reasonably priced to really good stuff which is priced as you’d expect. Shop in-store if you can - the humans in there say ‘hello’ and ‘can we help you’. Best of all, they ride motorbikes and know about what they are selling.”

Helpful Report

Posted 6 months ago

Hi Steven, Thank you so much for your amazing 5-star review. We are glad that you have been having a good experience when shopping with us in-store and online. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“Had to replace my jacket due to weight loss. Infinity had the jacket I wanted at the best price over £40 cheaper than elsewhere. Ordering was easy and postage was quick and the item was packed securely.”

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Posted 6 months ago

Hi Mark, Thank you so much for your 5-star review. We are glad you had a good experience when purchasing your jacket. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“I regularly use Infinity for motorcycle accessories and clothing. I like their competetive pricing, their quick dispatch and delivery and the items I'm interested in are generally in stock and. Recommended++”

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Posted 6 months ago

Hi, Thank you so much for your 5-star review! We are glad that you have been having a good experience with us. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“Excellent. I purchased a new RST race suit, boots, and gloves. As always, the customer service at Infinity Motorcycles in Southampton was outstanding. The team is knowledgeable, friendly, and a pleasure to deal with. Forget the rest — they’re the best!”

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Posted 6 months ago

Hi Rob, Thank you for your amazing 5-star review! I will pass this on to our Southampton team. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“Got a pare of Oxford Leather jeans size Small, came next day and was amazing fit, only downside was a bit to big on the waist side but nothing we can't fix on our own, all i need is to buy some Velcro straps and try and sow them on as a extension Thanks anyways”

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Posted 6 months ago

Hi Joe, Thank you for your amazing 5-star review. We are glad you are happy with your new Oxford leather jeans. We hope to see you again soon. Kind regards, Hayley

Posted 5 months ago

“Went to the Yeovil store today on the hunt for the ever elusive perfect glove. Tammy was amazingly patient as I must’ve tried every glove in the store on. I told her what was looking for and she made some suggestions, she was backwards and forwards to the stock room so I could try both gloves and was happy for me to go out and sit on my bike to get a proper feel of them. She had the patience of a saint while I was being fussy about fit and feel and we eventually found a glove that worked! I’ll definitely be back next time I need new gear.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your amazing 5-star review! I will be sure to pass your feedback on to our Yeovil store and Tammy. We hope to see you again soon. Thanks, Hayley

Posted 5 months ago

“I’m thankful for their help—the withdrawal issue was resolved efficiently and without hassle.”

Helpful Report

Posted 6 months ago

Hi Dayana, Thank you for taking the time to leave some feedback. If you would like to let us know more about your experience, please email info@infinitymotorcycles.com. Kind regards, Hayley

Posted 5 months ago

“Dear Infinity Team, My wife purchased a new Shoei Neotec 3 helmet at the MCL show, where it was custom fitted for her. Unfortunately, when we finally got out riding with it about 3–4 weeks later, she found that the helmet was causing her some pain. I emailed Infinity head office about the issue and shortly afterwards received a call from Mike, who kindly arranged for us to visit your Stevenage store, as it was the closest one to us in Staffordshire. Our point of contact was supposed to be James. We booked a day off work on the 9th of March and rode down to Stevenage. When we arrived, we found that James was actually off that day. However, the two gentlemen on the counter were aware that we were coming and made us feel extremely welcome straight away. They spent over three hours with us, patiently working through the fitting and adjustments. The helmet was on and off many times while they made sure everything was just right. It was honestly a really refreshing experience to receive customer service from people who genuinely care and want to help. The only small downside was the 103-mile trip each way — but to be fair, I was on the bike with my wife, so it wasn’t all bad! We just wanted to say thank you for the excellent service we received. It really made a difference and reflects very well on your company. One final request — could we please have an Infinity store a little closer to the Midlands? Kind regards, Angie & Cookie”

Helpful Report

Posted 6 months ago

Hi, Thank you for your amazing 5-star review! We are so glad that you had a great experience with us in our Stevenage store and that our staff were able to help you with your helmet. We hope to see you again. Thanks, Hayley

Posted 5 months ago

Infinity Motorcycles is rated 4.8 based on 9,401 reviews