Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,994 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 11th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Really easy to order and the items arrived within days. Unfortunately they didn't fit as I have large Calfs but the returns procedure was very quick and easy and I had my refund within 2 days”

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Posted 3 years ago

“Prices were much cheaper than other online sources. Postage was very quick too”

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Posted 3 years ago

“Brilliant service and communication. The packaging was very good and the jacket was first class. Will be back for more things ASAP”

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Posted 3 years ago

“Prompt delivery good packaging , but I pitched the same item 3 years ago but not of same quality”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“good quality jacket. happy”

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Posted 3 years ago

“Brilliant bike gear at very reasonable price but what sets Infinity apart is their customer service, absolutely spot on, would recommend”

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Posted 3 years ago

“I phoned your ebay line number by by mistake however the lady on there was able to find the numbers of the items I required so that I could then order them online. She was a great help and gave excellent service”

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Posted 3 years ago

“The helmet I ordered arrived within two days and I was happy with the price I paid”

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Posted 3 years ago

“Excellent service and speedy too Thank you”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Good stock, great prices, fast free delivery.”

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Posted 3 years ago

“Back protector arrived a few hours earlier than expected, so arrived in time for my ride. Only issue is paying £4 for postage seems a bit cheeky.”

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Posted 3 years ago

“Good stock, great prices, fast free delivery.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“I orders a half price brilliant helmet, it didn’t fit, emailed at 10pm asking for an exchange, got an email back at 9am the next morning and I sent my old one back and received the new one within a week. Brilliant Customer service, brilliant prices, would recommend.”

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Posted 3 years ago

Hi, Thank you so much for this amazing review. I will pass on the feedback to our team. We hope that your next visit will be just as satisfactory. Thanks Danielle

Posted 3 years ago

“Excellent service,have now used the product in both of my bikes.”

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Posted 3 years ago

“I had very good communication after some website issues and placed my order. Would give 5 stars but didn’t because dispatch was done by the royal snail who simply can’t compete with the efficiency of couriers.”

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Posted 3 years ago

“Love this site, the rewards scheme is fantastic, on top of my order I got a voucher too. First time ordering, think I have just found my motorcycle shop for good!”

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Posted 3 years ago

HI, Thank you for your glowing review. I will pass the feedback on to our stores. We hope to see you soon Thanks Danielle

Posted 3 years ago

“Totally let down by Parcel Force. Please use anyone other than them.”

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Posted 3 years ago

Hi, We are sorry that you have had a bad experience with Infinity Motorcycles. We constantly evaluate our parcel delivery service and the general consensus of our customers suggest they are happy with Parcelforce. However we understand your disappointment, and should you purchase from us again, we offer an alternative courier to dispatch your order. You can request this via email after you make an order online. Thanks Danielle

Posted 3 years ago

Infinity Motorcycles is rated 4.7 based on 8,994 reviews