Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,004 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service”

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Posted 5 years ago

“Excellent service and value”

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Posted 5 years ago

“I’ve recently kitted myself out with new gear, excellent service, very prompt!”

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Posted 5 years ago

“Great help when buying a well received gift”

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Posted 5 years ago

“Website really easy to use, fast delivery”

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Posted 5 years ago

“Always excellent, great value & service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very quick and efficient”

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Posted 5 years ago

“5 Stars as Always”

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Posted 5 years ago

“Great service ( thank you Stella) quick delivery, quick size exchange, competitive pricing and very pleased with Merlin jacket quality. Would definitely recommend.”

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Posted 5 years ago

“My order was very easy to place on your site and was delivered very quickly”

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Posted 5 years ago

“Not being able to fit into my leathers due to lockdown idleness I needed some armoured jeans. Found a suitable pair in the sale, ordered Friday, arrived Tuesday. Great service, bought a crash helmet from the Norwich store in 2019, my wife bought one as well, the guy helping was well versed in fitting the correct size so we both got properly fitting lids, great company to deal with.”

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Posted 5 years ago

“Aaron in Customer Service was very polite and helpful about our problem and explained what we needed to do.”

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Posted 5 years ago

“An excellent service and an excellent choice of stock. I don’t think there’s anything you can’t buy from this site that’s bike related. I wouldn’t hesitate to recommend them. As an added bonus you’re awarded points for everything you buy and that gives you additional free options as you shop. I also received a £50 Money off voucher for my next purchase, a good loyalty scheme which other companies should heed and emulate. Once this coved lockdown is lifted I’ll be popping down to there York shop for a good look around.”

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Posted 5 years ago

“Only just started to use them and i will continue to do so. Customer service is 2nd to none and will ways use them ftom now on.”

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Posted 5 years ago

“Have used Infinity Motorcycles for several years, the reason I keep going back is simple, their customer care is second to none. I ordered a Merlin Kurkbury jacket online albeit the incorrect size, I phoned them told no problems they would sort the correct size. The incorrect one turned up phoned back spoke to Tom sent me a returns label, I took to the post office emailed Tom. My correct sized jacket and another purchase arrived Monday am. All ok do highly recommend Infinity Motorcycle.”

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Posted 5 years ago

“Complete user friendly website with detailed filters to find just what you need. Ordered a helmet yesterday and got a message to say it's already out for delivery. Fantastic service”

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Posted 5 years ago

“First class service, friendly, go that extra mile to make sure their customers are happy. I placed my order, all happy when I received the item, but only to find after a few days it developed a fault. I contacted Infinity and they asked me to return for a replacement. Unfortunately the item got lost in transit, but Lewis and the team, put my mind at ease and sent me a replacement out, while they waited for the one missed placed to be delivered back to them. This kind of service is very rare. I highly recommend and will be ordering again from them again very soon. Thank you all so much.”

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Posted 5 years ago

“amazing customer service, received the item fast, unfortunately the item w was faulty, we had some issues, with the delivery company, so Andrew actually sent me a replacement out straight away, will highly recommend, first class service, look forward to ordering from you again.”

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Posted 5 years ago

“Southampton staff are first class, always welcome you into the store and always give great advice. Purchased items for many years now and the staff are always up to date with all new kit and equipment. I have never felt under pressure to buy and feel extremely comfortable just browsing, although I often walk out with something. Highly recommend this store for great service.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,004 reviews