Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,086 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 13th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service overall. Just a bit rusty when communicating regarding refunds. However, would shop with them again. 4 out of 5.”

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Posted 3 years ago

Hi Rich, Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Misleading promotions, must read smallprint or you will get caught out, and who does that?? Had to chase my refund.”

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Posted 3 years ago

Hi, Apologies for your most recent experience with Infinity Motorcycles. I shall pass this on to our Warranty and Refund team so we are able to improve our services. Thanks, Danielle

Posted 3 years ago

“Always excellent service inshon store or online”

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Posted 3 years ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We're delighted you had a great experience both in-store and online, and appreciate your loyalty. We strive to provide excellent service every time and are so glad we’ve been able to meet your expectations. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“All good, fast delivery no issues.”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Good hiviz vest Oxford”

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Posted 3 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent products, the best prices and delivery options.”

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Posted 3 years ago

Thank you for the 5-star rating, Jeremy! We sincerely appreciate your kind feedback. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“My order was received promptly and exactly as requested.”

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Posted 3 years ago

Thank you so much, Roger, for the 5-star rating of Infinity Motorcycles! We are delighted that you enjoyed your experience with Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Ordered visor promptly arrived but I had ordered incorrect type. Returned & no hassle refund. I have used infinity before & will again”

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Posted 3 years ago

Thank you for the five-star rating, John! We really look forward to having you as a customer again in the future. Thanks, Danielle

Posted 3 years ago

“Purchased a number of items both online and in store, can’t fault them, helpful staff, quick postage, quality items …”

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Posted 3 years ago

Thank you for the 5-star rating of Infinity Motorcycles, CG! We're so glad to hear that your experiences with our online and in-store services have been so positive. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great item, easy to order, express delivery. Nothing else that can be said!”

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Posted 3 years ago

Thank you so much for the 5-star rating! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent assistance all around both on line (phone service and adevice) and in store at Chiswick Honda. Online purchases exchanged and advised on in store. Helpful. A loyalty scheme that genuinely rewards too.”

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Posted 3 years ago

Thank you so much for your amazing 5-star review, Andy! It is our utmost pleasure to provide excellent assistance, both online and in-store, and we are so pleased that our loyalty scheme has rewarded you for being a loyal customer. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Used Infinity for the first time to buy a new helmet. X-spirit-3 which was really well priced. I had an issue with the fit but the guys online sorted out the shoei custom fit but replacing the cheek pads so I received the same service I would have in store. The customer service I received was fantastic. Both the online sales manager I emailed and the lady in telephone sales I spoke to were both knowledgeable, helpful and most of all friendly. I will definitely check Inifinty before anyone else next time I’m after kit and will tell my friends about the good experience I had to and encourage them to try infinity motorcycles as well.”

Infinity Motorcycles 5 star review on 16th June 2023

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Posted 3 years ago

Thank you for your fantastic 5-star rating of Infinity Motorcycles, Iain! We appreciate that you selected Infinity for your first helmet purchase and were pleased to be able to provide assistance with the fit of your helmet. We are so glad to have earned your loyalty and will work hard to make sure that you always get the fantastic customer service experience you had this time. Thanks for being a terrific customer and recommending us to your friends!

Posted 3 years ago

“Adam at the Norwich store was very helpful assisting me to purchase two Arai Tour X4 Helmets . We ordered online and delivery was prompt with excellent communication .”

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Posted 3 years ago

Hi Vince, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Fantastic prices. Great delivery and overall great service. 👍”

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Posted 3 years ago

Hi Simon, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Fast shipping. Good prices. Loved thanks”

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Posted 3 years ago

Hi Nerijus, Thank you for your amazing 5-Star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great purchase just what was needed A pleasure to do business 😀*****”

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Posted 3 years ago

Thank you so much, Andy, for your 5-star rating of Infinity Motorcycles! We really appreciate your loyalty and are so glad that your purchase was exactly what you needed. We look forward to seeing you again soon! Thanks, Danielle

Posted 3 years ago

“Helpful staff when ringing and very quick delivery.”

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Posted 3 years ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Item arrived well packaged and quickly”

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Posted 3 years ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We are really glad to hear that the item arrived well-packaged and quickly. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Always helpful and honest with a good selection of gear”

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Posted 3 years ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Jamie in store couldn’t have been more helpful! Ordered various sizes, styles and brands in store then I got to choose what fitted and felt best! Can’t do that online. Great service!”

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Posted 3 years ago

Thank you for the 5-star rating of Infinity Motorcycles, Adam! We’re glad to hear that Jamie in-store was helpful and that you found the right fit for you. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

Infinity Motorcycles is rated 4.7 based on 9,086 reviews