Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 9,000 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service”

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Posted 5 years ago

“The item I wanted was shown on the website and my order was taken by the system. A few days later I was told there is no stock at the supplier. It sounds as though Infinity's website shows stock which they think is at their supplier. I don't like this. I think online sellers should only show stock availability when they actually have physical possession of the items. In the case of this item nobody has any stock in the UK and Infinity are not the only people claiming to have stock that simply doesn't exist. I got my money refunded quite quickly so no problem there, and that's why I've given 4 stars. Order confirmation number: P130186”

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Posted 5 years ago

“Have used Infinity many times over the yrs and always found their pricing very competitive.”

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Posted 5 years ago

“I have returned two items to store nearly two weeks ago and have not yet received the refund. I cannot get through on the phone and have emailed twice with no response.”

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Posted 5 years ago

Hi Brett, I'm sorry you haven't received a refund yet. I will drop you an email regarding this in order to investigate your return. Kind regards, Jonah

Posted 4 years ago

“Very much appreciated service polite helpful staff”

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Posted 5 years ago

“Excellent service Bought jeans in the sale needed to exchange them for a smaller size. Not a problem and value for money”

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Posted 5 years ago

“Looks very nice thanks”

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Posted 5 years ago

“The guys at shop Hanger Lane are excellent. Always very professional and polite”

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Posted 5 years ago

“Sent wrong item then sent two replacements.”

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Posted 5 years ago

“But 1 item no good water coming in make me all wet rain trousers”

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Posted 5 years ago

“Order something from the your website is my worst nightmare. After 2 hours search I found something what looks like what I want. So I was happy and I just took a quick look on the details and ordered that. I got my item fast enough and I was happy again. Until I not recognised that's not what I want. But I didn't want to send it back to you because that would mean I have to search a new item on your website again. I ordered another accessories from the eBay and now useful the item what I ordered from you (but it is still doesn't work as I want). I accept my mistake at order and the item works well but will not order from you again until your website will not changed.”

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Posted 5 years ago

“I ordered a crash helmet and intercom they arrived on time and where fitted for me. This exceeded my expectations which doesn’t happen often. I’d happily recommend INFINITY.”

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Posted 5 years ago

“Excellent service and excellent product delivered”

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Posted 5 years ago

“Great price for a product that I hope is great. As that product is a puncture sealant, I have not had to test it.”

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Posted 5 years ago

“Great service very pleased with purchase”

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Posted 5 years ago

“Excellent service and good communication”

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Posted 5 years ago

“Easy to order and collect pleased with product”

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Posted 5 years ago

“Excellent service, things are sorted out quickly by staff who know what there are doing.”

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Posted 5 years ago

“The guys in the shop were friendly and helpful. I will be very happy to come back in the near future. Thanks”

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Posted 5 years ago

“Great service at an acceptable price.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,000 reviews