Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,092 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great as always.”

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Posted 5 years ago

“Great team who sorted a present for a friend ! Thank you very much 👍”

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Posted 5 years ago

“Had the product I wanted and at a competitive price. Delivered the item in good time. Would happy to use Infinity Motorcycles again.”

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Posted 5 years ago

“Bought a big Oxford chain and Lock on line Too big for Westminster ground anchors and I couldn’t get it through my wheel of my Guzzi. Went to store in Gt Portland St who were very helpful but could not change the lock as there was slight damage caused when it fell off my saddle when I was trying to get the chain through the wheel. Used credit For the chain to buy another chain and lock..”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Great service , pleasure to deal with .”

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Posted 5 years ago

“Motorcycle boots worn once and come apart messaged them but they wouldn’t do nothing about it.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“So, just had the best customer experience at infinity norwich. The manager (unfortunately didn't get her name) was a dedicated, thoughtful and experienced rider who was able to offer insight to an otherwise inexperienced, novice rider regarding helmets. I was keen to get the gear, with no idea, a few weeks before and ended up buying a helmet that was no good for me. She helped me replace what I had, for something more suitable without any hassle whatsoever. I would highly recommend this shop and in particular, the kind lady who helped me. It was such a nice experience in this day and age to find customer service at its best. A real credit to the company. I will be back without hesitation.”

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Posted 5 years ago

“OK where to start... Well badly... Helmet was damaged.. Not happy but the following customer service was faultless and outstanding.. Aaron went beyond to keep me the customer happy... Keeping me informed and offering a choice of options. Thank you Aaron and a happy outcome. 5 stars for infinity staff.”

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Posted 5 years ago

“I returned a pair of trousers (as the Catch broke off) over two weeks ago. I’ve not heard anything as yet? Communication would help?”

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Posted 5 years ago

“At the shop the staff had a very good knowledge of the products that I wanted and helped me choose what best suited my needs. They saved me time and money.”

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Posted 5 years ago

“Bought a pair of Rukka Arma T trousers for a tour of Wales and was surprised that they were too small.....ordering the correct size in time was going to be a stretch BUT infinity turned the new order arrived in plenty of time thanks. Trousers kept me warm and dry too! Top notch personal service”

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Posted 5 years ago

“Having ordered a helmet online which ended up being too small, the customer service was helpful and the staff at Clapham North were very helpful and found me a suitable size from the Belfast store which was delivered pronto. Top marks to you guys.”

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Posted 5 years ago

“I bought an Oxford Continental jacket and trouser combo and wore the kit to commute to work. I wasn't 100% with the kit so contacted Henry at Farnborough and he really couldn't have been more helpful. They exchanged for Alpinestar T Jaws and Andes V2. Delighted with the new gear. Most of all though I am really impressed by the fantastic customer service. Infinity Farnborough is now my favourite shop and I need to think of an excuse to buy more stuff! Thank you Henry... and Josh.”

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Posted 5 years ago

“Big thank you to Stella for sorting out my back order , she phoned me back same day with a happy outcome , order arrived within 2 days, spot on service . Also a thank you to Mike who sorted out exchange of my trousers as I appear to have shrunk ! they were exchanged within 3 days .Will continue to use Infinity as price and service are great . I used return service which was simple and free plus I have collected enough points to go towards a new pair of gloves . Thank you .”

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Posted 5 years ago

“Trev and his team provide fantastic customer service, they are very knowledgeable and always do their best to give you a great deal.”

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Posted 5 years ago

“Always helpful”

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Posted 5 years ago

“Oxford Boss Alarm arrived on time, all good.”

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Posted 5 years ago

“Easy service, brilliant staff. I once ordered a helmet that was too small, I emailed them and they said to bring it to one of their warehouses and swapped it for the correct size one.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,092 reviews