Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,979 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good telephone experience”

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Posted 7 years ago

“Lovely ladies on the phone, very friendly and helpful. Thanks”

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Posted 7 years ago

“On All my questions they get back fast and with lot of details they really know how to pleas customers”

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Posted 7 years ago

“good reliable service”

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Posted 7 years ago

“Ordered a helmet. Contacted to say protective film had been removed from visor and last one in stock. Offered further discount and accepted. Helmet arrived in good order and very quickly. Would certainly use again as service was excellent.”

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Posted 7 years ago

“Thanks for good price and helpful staff”

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Posted 7 years ago

“They had what we wanted at a price we wanted to pay.”

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Posted 7 years ago

“Infinity was unable to supply an item which was advertised on their website. This is not the first time I have experienced this. On both occasions they resolved the issue, lastly by substituting an item of a higher retail price at the same rice as the original. That made me happy. However they would have five stars for customer service if it wasn't for the fact that some time later, they are still advertising the unavailable item on the website”

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Posted 7 years ago

“Easy to deal with issue resolved quickly”

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Posted 7 years ago

“The jacket was as described, fitted perfectly and I got it at a great price.”

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Posted 7 years ago

“Very quick delivery and replied to my special request”

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Posted 7 years ago

“Had the required item I wanted in stock.”

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Posted 7 years ago

“Good selection of gear. Great staff.”

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Posted 7 years ago

“Were quick to correct their mistake in shipping the wrong item.”

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Posted 7 years ago

“This is a good shop.”

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Posted 7 years ago

“Didn’t have my size in stock but resolved through email and once in stock again after a fortnight got my new leathers through the post.”

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Posted 7 years ago

“Whilst the item I ordered was shown as in stock but was not I did have very good customer services interaction. I was offered a refund or the item sent to me once back in stock. The fact that they were honest and offered solutions made the experience good. It would have been 5 stars had the item been in stock.”

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Posted 7 years ago

“Very good service (& I love my boots)”

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Posted 7 years ago

“After initially having a problem with none delivery, it was rectified and I was kept informed”

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Posted 7 years ago

“Delivered items on time and good communication to customer.”

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Posted 7 years ago

Infinity Motorcycles is rated 4.7 based on 8,979 reviews