In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,097 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Turned up at 3am to drop car off, old man behind counter coughing into his hand, wiping snot on back of hand. Started to demand an extra £5 off every family due to Liverpool airport charging to drop off. However: 2 things on this, it's £5 per vehicle. And there is clear profiteering off this. Secondly, we had fully paid and had a screenshot of all paid, with FREE drop off and pick up on return. Clear mis selling in that case. I refused to pay and he became very hostile and argumentative. I still refused to pay. On return, pick up was fairly quick and no mention of the £5, which was clearly a scam by said old man. However our car was absolutely covered in bird lime. Truly covered, it was actually shocking. It has stained the paintwork. Very poor company and would not use after our experience even if free. Need to take a long hard look at yourselves.”

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Posted 8 months ago

“Great service. Easy to use”

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Posted 8 months ago

“Bit of a wait at pick up”

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Posted 8 months ago

“Fantastic customer service especially from the man who called me and went out of his way to get our elderly mums passport to us in time for check in after she left her wallet in the transfer vehicle”

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Posted 8 months ago

“Great service from everyone involved.”

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Posted 8 months ago

“Great service they instantly take you to the terminal and your cars ready when you back”

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Posted 8 months ago

“Used the car park for 10 days. Service was great. Dropped off at the airport straight away by the minibus and no delay with pick up either. Our car had the same amount of miles as when we dropped it off which is reassuring after all the stories you read.”

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Posted 8 months ago

“Used this company for 20 years. Never had a problem”

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Posted 8 months ago

“Charged an extra £5 on arrival and only 1 mini bus in operation for airport pickup so kept waiting for over 30 minutes.”

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Posted 8 months ago

“Great place to leave your car whilst on holiday, they only take 5 minutes to drop off and same when you ring them to pick you up.”

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Posted 8 months ago

“Efficient service , nothing too much trouble , very reasonable . Thank you”

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Posted 8 months ago

“Quick and efficient. Good price”

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Posted 8 months ago

“The staff were friendly and professional. I didn’t like the fact that we had to pay additional £5 which wasn’t mentioned during booking. Also our car had scratches on front and rear bumper. We are considering to use taxi next time. I have not been in touch with the company because I don’t have any photos before we parked the car.”

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Posted 8 months ago

“Excellent service with nice people always willing to help.”

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Posted 8 months ago

“Easy to find Driver on way to airport was fab! Disco lights and music 🥰 my kids loved it! Took a while to come to collect but think that was down to waiting for people getting dropped off Will definitely use again”

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Posted 8 months ago

“Very good service and taxi service and was comfortable where my car was”

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Posted 8 months ago

“Very friendly staff and efficient service. Would recommend”

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Posted 8 months ago

“Great service, all went smoothly. Would definitely use again 👍”

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Posted 8 months ago

“Drop off was fine, no problems at all. Pick up however was awful. We had to wait nearly an hour at 2am in the morning in the rain and cold with 2 small children as they only had 1 minibus available. Other people jumped in before we could in. Therefore had to wait til the driver took them back and come back for us. No communication on there being a problem of being short staffed otherwise we would have just got a taxi.”

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Posted 8 months ago

“Friendly helpful staff. Good communication”

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Posted 8 months ago

In2CarParks is rated 4.6 based on 4,097 reviews