“I use this car park all the time & have for many years. Lovely, friendly people. Everything runs like clockwork. Park my car up, get on the minibus & straight to airport in minutes.
Get through customs on return, call them up & the minibus comes straight away. My car is always parked by the office ready for me to start my journey home.
Brilliant service, I recommend them to all my friends.”
Hi, thanks for your feedback. When we receive a call from a customer to say they are at the collection point, one of our drivers comes around straight away. When they arrive at the airport, they also call out the car park name to help not missing anyone who might not be waiting at the correct point of collection outside the terminal.
“the worst service I've ever had. I was told that I would be taken to the airport and when I return I will contact them and they will approach in 5 minutes. but it wasn't like that when I came back I called and said to come to the airport, they told me it was coming in 5-7min. but I waited 1 hour and after many calls that did not answer the phone I took a taxi and went to the car parking, and the parking was closed and I had to wait another 10 minutes for the parking to open to take my car! dislike for this parking and arrogance with customers”
Hi, thanks for your feedback. As soon as you call us to say that you have cleared passport control and have got your luggage, we come straight to the collection point with is between 5 - 7 minutes. The driver will also call out the car park name to make sure no one is missed. The car park is open 24 hours a day so there would have been someone there to meet you when you arrived at the car park.
“Absolutely a 5star service. No delay in taking me to the airport, and no delay in collecting me. The staff are always kind and polite and cost is the best you can get. I have used them for years and will use them for many more.”