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In2CarParks Reviews

4.6 Rating 4,095 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Going out a dream really organised however coming Home had to wait a while for the pick up driver advised only 1 pick up vehicle available so had to wait. However still would properly use again
Helpful Report
Posted 8 months ago
No issues. Lads very helpful and genuine. will use again.
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Posted 8 months ago
Great service, no fuss, prompt transport to the airport and back again.
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Posted 8 months ago
We waited 30min at the airport and 15min on the site. Travelling with cases between passengers. We were asked to have 5year old on lap. Not very polite staff
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Posted 8 months ago
Staff pleasant and helpfull. Venue easy to find. Prompt service to airport. Good value for money.
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Posted 8 months ago
Did not use them I'd booked before I saw all the reviews so tried ringing up to cancel/refund my booking a few times got told all I would get is a credit note so did not bother anymore
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Posted 8 months ago
Good service.
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Posted 8 months ago
Fast, convenient, professional
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Posted 8 months ago
Only one shuttle bus and one estate car doing transfer to car park site from airport. There were 5 in our party so could only use the bus. Had to wait 1 hour for bus due to volume of people on our flight using in2carparks. No order of pick up either just all had to fight for bud when it came. Very disappointed
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Posted 8 months ago
Excellent service, quick, efficient and makes the airport so much less stressful!
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Posted 8 months ago
Pick up abit slow
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Posted 8 months ago
I was very impressed with my parking all with ease driver thereto take over to the airport on arrival to car park and same coming back will definitely use again
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Posted 8 months ago
Got to the car park in the early hours of the morning with my family to be greeted by an older guy on the desk, I got the kids out of the car who then had to listen to a foul mouthed rant from him. Not the way to start the holiday which is why I didn't rise to it. On our return the car was ready although we had to wait some time for pick up as there was only one mini bus instead of the usual 2. The manner of the day people was a real contrast to when we collected the car but certainly won't be using them again Shame as Liverpool airport was well organised.
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Posted 8 months ago
great service . There in minutes when I phoned them on on our return . This is the second time we have used them. would recommend
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Posted 8 months ago
Excellent service prompt pick up from airport back to car
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Posted 8 months ago
Really great service . Lovely staff .
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Posted 8 months ago
Very bad service waited 1 hour to be picked up from airport to car park. At the end we had to walk to car park never use again and avoid .
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Posted 8 months ago
Left car for a week no problems friendly guys when l booked car in. Mini bus airport brilliant After landing back at John Lennon When awaiting pickup from mini bus was abit of await (not to long) maybe need more than one mini bus at busier times. Only a minor thing Would recommend and would use again
Helpful Report
Posted 8 months ago
Turned up at 3am to drop car off, old man behind counter coughing into his hand, wiping snot on back of hand. Started to demand an extra £5 off every family due to Liverpool airport charging to drop off. However: 2 things on this, it's £5 per vehicle. And there is clear profiteering off this. Secondly, we had fully paid and had a screenshot of all paid, with FREE drop off and pick up on return. Clear mis selling in that case. I refused to pay and he became very hostile and argumentative. I still refused to pay. On return, pick up was fairly quick and no mention of the £5, which was clearly a scam by said old man. However our car was absolutely covered in bird lime. Truly covered, it was actually shocking. It has stained the paintwork. Very poor company and would not use after our experience even if free. Need to take a long hard look at yourselves.
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Posted 8 months ago
Great service. Easy to use
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Posted 8 months ago
In2CarParks is rated 4.6 based on 4,095 reviews