In2CarParks Reviews

4.6 Rating 2,838 Reviews
92 %
of reviewers recommend In2CarParks
4.6
Based on 2,838 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Fantastic teem
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Posted 1 week ago
Excellent service!
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Posted 1 week ago
Efficient drop off and collection, only downfall is not being dropped off and picked up directly from the airport.
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Posted 1 week ago
Used previously a lot and not had any issues however after our last trip will not be using again! Waited 50 mins from our phonecall (leaving the terminal) to getting picked up with 2 calls in between. Standing in the freezing cold and gale force wind with 2 kids for this length of time is unacceptable!
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Posted 1 week ago
Great service as always.
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Posted 1 week ago
Pick up a fiasco
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Posted 1 week ago
Always good
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Posted 1 week ago
Used a few times now and pick ups seem to take a lot longer than before. 40 mins stood in a bus shelter at 02.00 waiting for a minibus not ideal. Only two mini buses on that night with lots of pick ups.
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Posted 1 week ago
courteous friendly staff. no waiting around, as soon as we arrived the mini bus took us. On return phoned when leaving airport and driver left straight away for pick up. would definitely recommend and would use again
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Posted 1 week ago
Really good experience when we used them
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Posted 1 week ago
I wasn’t happy with how long we had to wait to be picked up at the airport after ringing 3 times. When the mini bus arrived they couldn’t fit us in as it was full and no room for our luggage. It was late at night and cold and windy. We waited 45 minutes before we eventually got picked up. Not happy with the service.
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Posted 1 week ago
We dropped off our car and were transported to the airport. We called them when we cleared customs on our return. By the time we arrived at the pick up point he was there. Very polite and pleasant.
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Posted 1 week ago
Great service. So easy to use. Super close to the airport
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Posted 1 week ago
Excellent service and very efficient.
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Posted 1 week ago
Great service, but no longer drop out outside the terminal at Liverpool, so you have to walk a good 5 minutes to the building
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Posted 2 weeks ago
No problems whatsoever. Left our car for a week. Used the toilet facilities. Been dropped to airport. Who says you have to walk far, that is not true. It is not far. Unless you can't walk 5 minutes due to health problems. Been waiting for 30 minutes after a call to be picked up, but I don't really see a big deal. Picked up our car as it was left.
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Posted 2 weeks ago
I've got my car parked there for 2 weeks and I was happy with the state I have it back. Cheers for that
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Posted 2 weeks ago
Easy to find and really good value for money. Dropping the car off and pick up was really quick and easy, no wait at the office. Shuttle to the airport was within 5mins of dropping car off, however shuttle back to car made us wait 45mins at 11pm so not ideal. However an apology was given by the office. Shuttle bus was a bit old and rickety, could maybe invest in a newer vehicle?
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Posted 2 weeks ago
Good car park No complaints
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Posted 2 weeks ago
Not impressed with the return service from the airport. They had no idea we returning on the date we booked. On arrival we were met with a man on the floor under the count at the office looking for an other clients car keys. Huffing and puffing saying we weren't due till the next morning The filing system is an absolute joke. I have never seen a more disorganised office. Hundreds of keys just thrown into the plastic boxes Then the attitude of the men was disgusting as if it was our fault.that we had returned on the wrong day. Also when we booked the parking we were not told that we would have to walk about a quarter of a mile to the terminal. My husband and I have mobility issues anyway and the fact that it was raining wasnt making the walk to and from the airport any easier. I can say I will NOT be recommending your service to anyone in the future. I'm my opinion you need a reboot on your office management and you need more people on site.
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Posted 2 weeks ago
In2CarParks is rated 4.6 based on 2,838 reviews