In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,099 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,099 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Dropping the car off was such a faff. No one was in the office and so wasn't able to do anything other than wait around for some one to get back. We were there for 3quaters of an hr waiting and getting stuff sorted. One of the fellas was OK, another one was rude snappy and horrible. Picking the car up was a lot simpler and straight forward. Although the lady on the phone hung up on us when I was trying to find out where to go for waiting for the bus. I don't get the extra charge of £5 when at the office either for the barriers at the airport!! Shouldn't that of already been included in the parking charges that I'd paid. £5 off everyone for barriers is so craffy. There was no damage done to the car though like previous reviews have said. Car was given back to me same way I'd handed it in and was all ready and sorted for us when I got back. Overall it's a big of a mixed review. Previous use of here I'd of given 5 stars but this time around was such a different experience I'm not sure what to think.”

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Posted 8 months ago

“Great service, recommended 👌”

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Posted 8 months ago

“Didn’t have to wait long for lift to and from airport. Good location and no damage to my car when I picked up (they had moved it to park other cars)”

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Posted 8 months ago

“Arrived and parked car just through the entrance dropped off the keys in the office and confirmed the booking and was tthen taken to the airport pretty much immediately by minibus It took about 5 to 10 minutes. The staff were pleasent and will use again Thankyou”

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Posted 8 months ago

“They did a good job but I went to the toilet never been cleaned in 2 years not good”

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Posted 8 months ago

“Early hour drop off with car but didnt expect to wait over 45 mins to be collected and then dropped off at the airport. Also didnt expect to be charged £5 per family on the day to put towards the airport barrier. Why is this not included in the charge at the start instead of paying cash.”

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Posted 8 months ago

“The car park and journey to the airport were fine. We were not informed about the extra £5 cash until we were on our way to the airport. On our return we had to wait nearly an hour and the driver was rude, we had no assistance to put the luggage into the vehicle.”

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Posted 8 months ago

“Good service ,definitely will use again”

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Posted 8 months ago

“very good”

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Posted 8 months ago

“Very well run company we were delayed coming home by two hours -didn’t cause any problems Great idea having the shuttle bus to and from the airport. We have used you for the last four years and will continue to do so”

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Posted 8 months ago

“Used 4 times now and again in 7 weeks no problem so far”

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Posted 8 months ago

“Returning customer. Used in2 carparks on 3 occasions now and wont use anybody else when flying from liverpool. Always a great service. Would highly reccomend.”

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Posted 8 months ago

“Efficient ,friendly ,and easy to find from directions given”

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Posted 8 months ago

“Excellent service, with friendly helpful staff.”

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Posted 8 months ago

“Not really nice people no organisation over there mess Next time better pay more and have real parking waiting around 30 mins to pick up then for my car another 10 ehh disappointed never again.”

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Posted 8 months ago

“Used these for many year and had no problems, this year we’re not sure if greed took over as not as good as normal. Waited to be collected at Liverpool airport and there were 29 other people waiting for an 8 seater mini bus. Hence a long delay!”

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Posted 8 months ago

“Excellent service with helpful and polite drivers.”

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Posted 8 months ago

“Service is not as described on the website, you are not dropping your car at a car park but at an industrial unit, they then take it somewhere else unspecified to be parked for the duration of your trip. I was unhappy with this arrangement and requested a refund, which was refused.”

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Posted 8 months ago

“We’ve used this service a few times and can’t fault affordability and convenience. Very efficient service close to the airport.”

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Posted 8 months ago

“Very quick turn around and exactly what was advertised. Approachable and precise”

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Posted 8 months ago

In2CarParks is rated 4.6 based on 4,099 reviews