In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.63

4.6 Rating 4,929 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“We have used these many times excellent service only downside us we got charged £5 for booking on line”

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Posted 8 months ago

“Service really good. Hard to find, better signagealong the road.”

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Posted 8 months ago

“Stored our car for a week. Staff were courteous, bussed us too and from the airport, and our cars were waiting for us at the office on our return. Will use them again.”

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Posted 8 months ago

“I am happy with my choice of this parking lot.”

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Posted 8 months ago

“Good service for good price. The only think is when you have many people in the same flight for the same parking, you can wait even 1 hr to come to pick you up, because they have only 2 busses with 8 places...”

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Posted 8 months ago

“I always parking there. It's safe, great service Really recommend.”

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Posted 8 months ago

“I had read a few bad reviews,but didn’t have a problem with any of their services.would use again.”

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Posted 8 months ago

“Booked as a last minute carpark for a last minute holiday and unfortunately I got the return time/ date mixed up as the return flight passed midnight. Was some confusion from the man I spoke to once we had collected our baggage but thought nothing of it. Now I know why. Was pretty much ignored/ grunted at once picked up then reprimanded back at the carpark. It was 0200 and I was alone with my daughter. Told they’d had to move 6 cars to get mine out as I’d booked for collection 17 hours later! Asked if I was eligible for a partial refund to which the man replied it was said date anyway. Completely unnecessary and I left feeling quite shaken and intimidated at the confrontation.”

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Posted 8 months ago

“Very good service safe place to live your car for week.”

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Posted 8 months ago

“AVOID. WORST EXPERIENCE EVER. April 2025 - Left my car there for a week and came back to find 3 scratches on the passenger side from the front wing all the way to the back. Reported to the office. Man came out and said “it’s hardly a scratch”. I offered to do the same to his car, but he wasn’t up for that! He asked if I took photos before going. Having double checked their terms and conditions it just says to report any damage before leaving the premises. Which I did. I was told nothing could be done till the Monday. I sent an email on the Sunday and didn’t receive a reply. Pay more. Park somewhere else. They have loads of bad reviews claiming damage and theft. Wish I’d read the reviews before booking with them.”

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Posted 8 months ago

“Second time i have used this car park and can not Faul it”

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Posted 8 months ago

“Very easy transfer”

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Posted 8 months ago

“Great service as always, means you can enjoy your holiday knowing your car is safe.”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“Have used In2carparks for years and always get a fab service”

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Posted 8 months ago

“service was good, but had a 35 minute wait for transfer back to car park from airport”

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Posted 8 months ago

“Excellent service as always. By far the cheapest and always a really hassle free experience.”

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Posted 8 months ago

“Very competitive and reliable, from start to finish ish ,we always use them .”

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Posted 8 months ago

“Perfect in all respects. Efficient and polite.”

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Posted 8 months ago

“Hi, i have been using their business for a few years now. I recommend it as the website is very user friendly and the staff are very kind and patient. Thank you Almost forgot, the car was found as left, always!”

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Posted 8 months ago

In2CarParks is rated 4.6 based on 4,929 reviews