In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt realise we had to pay £5 extra airport charge. I was told they werent expecting me when i called on rerurn for shuttle then apologised when i got to office so ok”

Helpful Report

Posted 3 weeks ago

“It was very difficult to find the carpark in the first instance. One there it was easy to drop the car off and get transport to the airport. Despite our booking in to the carpark for a slightly longer period (Due to the late arrival of our return flight we had booked into a hotel near the airport) our car was ready for us to collect when our flight landed. When I telephone the next day to arrange for transport back to the carpark, the man that answered was quite discourteous verging on rude. The transport driver was not aware of us being collected. The car was returned speedily and was as we expected.”

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Posted 1 month ago

“20 mins wait for the pick up car covered in bird poo and a miserable driver , can't do much about the seagulls but a cheerier quicker driver would be nice ,decent price though and close to the airport so would tray again”

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Posted 2 months ago

“Only had 1 minibus in use on both our departure and return. So had to wait until the driver comes back from taking the people in front of us which is abit annoying seeing as they had 3 minibuses but only had 1 in use.”

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Posted 2 months ago

“Dropping it off was no problem but more difficult getting picked up. Rang as instructed and was told he would be two minutes. When bus came there were not enough space for everyone, and the driver seemed to have no idea. He then rang and said it would be 15 minutes before we were picked up and as he said that another mini bus turned up that we did get on. Generally ok but need slightly better organisation.”

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Posted 2 months ago

“The arrival process was good, however we had to wait 30 mins for pick up in the rain and had to call twice”

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Posted 2 months ago

“Great service but unsure how they fairly share out the £5 barrier fee for a full minibus of travellers”

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Posted 2 months ago

“Not too bad finding and parking up at in2carparks, However we waited 30mins approximately, To be picked up on our arrival at Liverpool. Airport, Not good enough. However we would use again, if need be.k”

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Posted 3 months ago

“Transport to the airport was quick and easy however returning to Liverpool at 1am the shuttle took over half an hour to arrive even after two phone calls to the office. Very disappointing.”

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Posted 3 months ago

“Had to wait a long time for a bus to pick me up from the airport, then there wasn’t enough room for everyone on the bus”

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Posted 3 months ago

“We found it difficult to locate but upon arrival staff were lovely and chatty. Very good price. But unfortunately on return at 2 am whoever was on the phone was rude as hell. We got dropped off at the public car park but in a certain place and was told to be there on return so we did after waiting half an hour I phoned them and he just spoke to me like rubbish saying I was stood in the wrong place. There were also a lot of people at the same time with only one van. There was just no need for his anger and rudeness ive never been before yet he expected me to know where everything was.”

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Posted 4 months ago

“Convenient although they charge an extra £5 per car to cover drop off although we shared the minibus with others i thought it was a bit of a rip off”

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Posted 4 months ago

“Told them I was coming back 5 days early and when arrived car wasn't ready and denied I told them I was coming back early”

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Posted 5 months ago

“everything is fine”

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Posted 5 months ago

“Good service when we flew out. When we landed called them to pick us up and they said van was coming to pick us up. Waited 15 minutes and rang them and they said I had missed the van even though they didn't turn up!!!! They waited for another passanger so they could correct at the same time, cheeky buggers!!”

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Posted 5 months ago

“We have used this company a few times and had no complaints. But last Sunday returning from our holiday the driver wasn’t the best. The van boot door didn’t open properly, the van was not clean at all, when we got back to the depot, he just got out the van opened the not fully opening boot door and went in , a passenger who was in the front seat opened the side door for the passengers to get out, to which I thanked the young man, then we all got our own cases out, that’s not a problem but the driver should of made some effort. Don’t ever leave reviews for anything but this time I think it was needed.”

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Posted 5 months ago

“No problem going out, 23 minute wait on return leg and car not ready at car park”

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Posted 5 months ago

“Driver left me with my childrens 4and 7 years old wait for another van,about 1am... He should take first family with childs!!!! But he pick up adults first... not nice”

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Posted 5 months ago

“Perfect drop off and left straight away for the airport. Can't say the same for coming back. Rang the number on the paper as stated, they answered to be told we would have to wait as 4 flights come in at the same time and he only had one driver on. We waited 30mins. Other that can't grumble.”

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Posted 6 months ago

“Been using these for a couple of years now an very happy with service. But disappointed with last use due to extra payment to use car park by terminal. I am quite happy to use the free car park rather than bow down to peel ports for their rip off costs.”

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Posted 6 months ago

In2CarParks is rated 4.6 based on 4,831 reviews