In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,518 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,518 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not too bad finding and parking up at in2carparks, However we waited 30mins approximately, To be picked up on our arrival at Liverpool. Airport, Not good enough. However we would use again, if need be.k”

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Posted 18 hours ago

“Transport to the airport was quick and easy however returning to Liverpool at 1am the shuttle took over half an hour to arrive even after two phone calls to the office. Very disappointing.”

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Posted 1 week ago

“Had to wait a long time for a bus to pick me up from the airport, then there wasn’t enough room for everyone on the bus”

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Posted 2 weeks ago

“We found it difficult to locate but upon arrival staff were lovely and chatty. Very good price. But unfortunately on return at 2 am whoever was on the phone was rude as hell. We got dropped off at the public car park but in a certain place and was told to be there on return so we did after waiting half an hour I phoned them and he just spoke to me like rubbish saying I was stood in the wrong place. There were also a lot of people at the same time with only one van. There was just no need for his anger and rudeness ive never been before yet he expected me to know where everything was.”

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Posted 1 month ago

“Convenient although they charge an extra £5 per car to cover drop off although we shared the minibus with others i thought it was a bit of a rip off”

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Posted 1 month ago

“Told them I was coming back 5 days early and when arrived car wasn't ready and denied I told them I was coming back early”

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Posted 2 months ago

“everything is fine”

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Posted 2 months ago

“Good service when we flew out. When we landed called them to pick us up and they said van was coming to pick us up. Waited 15 minutes and rang them and they said I had missed the van even though they didn't turn up!!!! They waited for another passanger so they could correct at the same time, cheeky buggers!!”

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Posted 2 months ago

“We have used this company a few times and had no complaints. But last Sunday returning from our holiday the driver wasn’t the best. The van boot door didn’t open properly, the van was not clean at all, when we got back to the depot, he just got out the van opened the not fully opening boot door and went in , a passenger who was in the front seat opened the side door for the passengers to get out, to which I thanked the young man, then we all got our own cases out, that’s not a problem but the driver should of made some effort. Don’t ever leave reviews for anything but this time I think it was needed.”

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Posted 2 months ago

“No problem going out, 23 minute wait on return leg and car not ready at car park”

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Posted 2 months ago

“Driver left me with my childrens 4and 7 years old wait for another van,about 1am... He should take first family with childs!!!! But he pick up adults first... not nice”

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Posted 2 months ago

“Perfect drop off and left straight away for the airport. Can't say the same for coming back. Rang the number on the paper as stated, they answered to be told we would have to wait as 4 flights come in at the same time and he only had one driver on. We waited 30mins. Other that can't grumble.”

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Posted 3 months ago

“Been using these for a couple of years now an very happy with service. But disappointed with last use due to extra payment to use car park by terminal. I am quite happy to use the free car park rather than bow down to peel ports for their rip off costs.”

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Posted 3 months ago

“Two grumpy drivers but they did get us to the airport and back ok. My car was waiting for me when I returned. Easy booking system although I did not see instruction about the additional £5 fee.”

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Posted 3 months ago

“In the main everything was great. On the return pickup though, after we called, the minibus came to pick us up and there were other people waiting for the same bus. The driver had no names for who he was supposed to be picking up. I think this would help to avoid confusion. The other party jumped in and he couldn’t tell us whether we should too.”

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Posted 3 months ago

“Good overall, but collection when arrived was not very well planned, slow and messy.”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Very busy but only 1 mini bus. Need another.”

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Posted 4 months ago

“Car covered in birds dropping notvery happy”

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Posted 4 months ago

“Good value for money, as it was the cheaper option, However, it was very difficult to find the venue, as there was no signage to direct us on the commercial estate it’s situated on, even using a sat navigation system. And the mini bus transportation was only an 8 seater, so that caused us a few problems on arrival and departure. But for the price it was ok.”

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Posted 5 months ago

In2CarParks is rated 4.6 based on 4,518 reviews