In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,457 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,457 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service!”

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Posted 1 year ago

“Efficient drop off and collection, only downfall is not being dropped off and picked up directly from the airport.”

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Posted 1 year ago

“Used previously a lot and not had any issues however after our last trip will not be using again! Waited 50 mins from our phonecall (leaving the terminal) to getting picked up with 2 calls in between. Standing in the freezing cold and gale force wind with 2 kids for this length of time is unacceptable!”

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Posted 1 year ago

“Great service as always.”

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Posted 1 year ago

“Pick up a fiasco”

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Posted 1 year ago

“Always good”

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Posted 1 year ago

“Used a few times now and pick ups seem to take a lot longer than before. 40 mins stood in a bus shelter at 02.00 waiting for a minibus not ideal. Only two mini buses on that night with lots of pick ups.”

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Posted 1 year ago

“courteous friendly staff. no waiting around, as soon as we arrived the mini bus took us. On return phoned when leaving airport and driver left straight away for pick up. would definitely recommend and would use again”

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Posted 1 year ago

“Really good experience when we used them”

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Posted 1 year ago

“I wasn’t happy with how long we had to wait to be picked up at the airport after ringing 3 times. When the mini bus arrived they couldn’t fit us in as it was full and no room for our luggage. It was late at night and cold and windy. We waited 45 minutes before we eventually got picked up. Not happy with the service.”

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Posted 1 year ago

“We dropped off our car and were transported to the airport. We called them when we cleared customs on our return. By the time we arrived at the pick up point he was there. Very polite and pleasant.”

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Posted 1 year ago

“Great service. So easy to use. Super close to the airport”

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Posted 1 year ago

“Excellent service and very efficient.”

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Posted 1 year ago

“Great service, but no longer drop out outside the terminal at Liverpool, so you have to walk a good 5 minutes to the building”

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Posted 1 year ago

“No problems whatsoever. Left our car for a week. Used the toilet facilities. Been dropped to airport. Who says you have to walk far, that is not true. It is not far. Unless you can't walk 5 minutes due to health problems. Been waiting for 30 minutes after a call to be picked up, but I don't really see a big deal. Picked up our car as it was left.”

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Posted 1 year ago

“I've got my car parked there for 2 weeks and I was happy with the state I have it back. Cheers for that”

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Posted 1 year ago

“Easy to find and really good value for money. Dropping the car off and pick up was really quick and easy, no wait at the office. Shuttle to the airport was within 5mins of dropping car off, however shuttle back to car made us wait 45mins at 11pm so not ideal. However an apology was given by the office. Shuttle bus was a bit old and rickety, could maybe invest in a newer vehicle?”

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Posted 1 year ago

“Good car park No complaints”

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Posted 1 year ago

“Not impressed with the return service from the airport. They had no idea we returning on the date we booked. On arrival we were met with a man on the floor under the count at the office looking for an other clients car keys. Huffing and puffing saying we weren't due till the next morning The filing system is an absolute joke. I have never seen a more disorganised office. Hundreds of keys just thrown into the plastic boxes Then the attitude of the men was disgusting as if it was our fault.that we had returned on the wrong day. Also when we booked the parking we were not told that we would have to walk about a quarter of a mile to the terminal. My husband and I have mobility issues anyway and the fact that it was raining wasnt making the walk to and from the airport any easier. I can say I will NOT be recommending your service to anyone in the future. I'm my opinion you need a reboot on your office management and you need more people on site.”

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Posted 1 year ago

“Hard to find. Easy to drop the car off and office staff quite pleasant. The older gentleman who picked us up, 35minutes after telling us he was on his way (one mile away) was very rude, quite Grizzly with some of the passengers I shared a ride with. Screamed at one lady for opening the door to get in , when he had opened the other door - on the road side. And then proceeded to break the speed limits all the way back to the yard And was condescending when he parked in front of my car as I tried to exit the yard. Probably would avoid parking here again just due to the attitude of the driver.”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,457 reviews