In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.63

4.6 Rating 4,936 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Great service. Easy to use”

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Posted 1 year ago

“Bit of a wait at pick up”

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Posted 1 year ago

“Fantastic customer service especially from the man who called me and went out of his way to get our elderly mums passport to us in time for check in after she left her wallet in the transfer vehicle”

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Posted 1 year ago

“Great service from everyone involved.”

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Posted 1 year ago

“Great service they instantly take you to the terminal and your cars ready when you back”

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Posted 1 year ago

“Used the car park for 10 days. Service was great. Dropped off at the airport straight away by the minibus and no delay with pick up either. Our car had the same amount of miles as when we dropped it off which is reassuring after all the stories you read.”

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Posted 1 year ago

“Used this company for 20 years. Never had a problem”

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Posted 1 year ago

“Charged an extra £5 on arrival and only 1 mini bus in operation for airport pickup so kept waiting for over 30 minutes.”

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Posted 1 year ago

“Great place to leave your car whilst on holiday, they only take 5 minutes to drop off and same when you ring them to pick you up.”

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Posted 1 year ago

“Efficient service , nothing too much trouble , very reasonable . Thank you”

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Posted 1 year ago

“Quick and efficient. Good price”

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Posted 1 year ago

“The staff were friendly and professional. I didn’t like the fact that we had to pay additional £5 which wasn’t mentioned during booking. Also our car had scratches on front and rear bumper. We are considering to use taxi next time. I have not been in touch with the company because I don’t have any photos before we parked the car.”

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Posted 1 year ago

“Excellent service with nice people always willing to help.”

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Posted 1 year ago

“Easy to find Driver on way to airport was fab! Disco lights and music 🥰 my kids loved it! Took a while to come to collect but think that was down to waiting for people getting dropped off Will definitely use again”

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Posted 1 year ago

“Very good service and taxi service and was comfortable where my car was”

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Posted 1 year ago

“Very friendly staff and efficient service. Would recommend”

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Posted 1 year ago

“Great service, all went smoothly. Would definitely use again 👍”

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Posted 1 year ago

“Drop off was fine, no problems at all. Pick up however was awful. We had to wait nearly an hour at 2am in the morning in the rain and cold with 2 small children as they only had 1 minibus available. Other people jumped in before we could in. Therefore had to wait til the driver took them back and come back for us. No communication on there being a problem of being short staffed otherwise we would have just got a taxi.”

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Posted 1 year ago

“Friendly helpful staff. Good communication”

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Posted 1 year ago

“Good parking”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,936 reviews