In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,457 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,457 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Fast and efficient service. Very pleasant to deal with. Will certainly use again”

Helpful Report

Posted 1 year ago

“We decided to park with these guys for a holiday we had planned for my birthday. Initially, we struggled to find the car park as the google maps took us to the business park but we could not find the lot they were based on. In terms of parking the car and being transported to the airport, we had no issues. Our biggest issue was with the staff, who we found rude. We arrived at the car park and were told off for not putting the times of our flights on the booking (we assumed it was like any other car park where you park your car for the allotted time you book and then pick it up when you arrive- hence why we booked the entire day rather than our flight times- in case there was any delays. In the middle of this explanation, the man spoke over me and said ‘nope, put your times in correctly otherwise it f*cks it up for us. They then handed me a piece of paper and said ‘ring this number when you arrive back and we will pick you up. When we arrived back, we rang said number, and after they were made aware of our arrival, they put the phone down (or so they thought). While they thought they had put the phone down, I heard of them call me a tw*t. We were then picked up from the airport and taken back to the car park. When we arrived at the car park, without saying a word, the guy driving the car, got out the car and walked off without saying a word. Overall, in terms of parking the car and being dropped at the airport, the service is quite satisfactory. The customer service is what lets it down. Would probably book at the actual airport next time”

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Posted 1 year ago

“Staff always helpful and polite and offer the best service.”

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Posted 1 year ago

“I wasn't aware at the time of booking that the drop off and pickup point was in the free car park, situated 10 mins walking distance away for me. Obviously some can do it quicker but for some it would be very difficult. Fortunately it wasn't raining so at least we were able to keep dry. Had the rain been falling we would have been soaked before we got to the terminal. An option would be to use the yellow submarine car park on the condition that the clients paid the extra charge. On a return trip it would add an extra £10 but would still be cheaper than parking on airport. We only had a 5 mins wait on our return but when we arrived at the office our car wasn't immediately available and the keys took a bit of finding. Not a big problem for us but it probably added an extra 20 mins waiting time for passengers at the airport.”

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Posted 1 year ago

“Very reasonable rates Good location to airport Good transfer to and from terminal The only negative comment would be the bird poo deposits on the car upon collection.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Great service, value for money and helpful staff!”

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Posted 1 year ago

“Prompt service with the drop off and pick up. The mini bus was slightly high for my elderly mother to get in and out. They provided a stepping stool to assist. We will definitely use their service again.”

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Posted 1 year ago

“Always reliable. Minimum wait. Could you always please bring a step with the van as my wife struggles to climb in. Thanks.”

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Posted 1 year ago

“10/out of10 Exellent service.”

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Posted 1 year ago

“Staff very friendly fantastic stress free service every time”

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Posted 1 year ago

“Well organised, Good prices”

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Posted 1 year ago

“NO WAITING AROUND Brilliant service i have used this 1 for years. Customer service is fantastic.”

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Posted 1 year ago

“Excellent service from start to finish highly recommended will definitely use again when flying from Liverpool John Lennon Airport.”

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Posted 1 year ago

“Service was good and very efficient but disappointed we were dropped off and collected quite a distance from the terminal entrance.”

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Posted 1 year ago

“Excellent service, staff were pleasant and polite.”

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Posted 1 year ago

“Efficient and friendly service!”

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Posted 1 year ago

“Used several times first class service would recommend to anyone”

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Posted 1 year ago

“I found in2carparks professional, efficient, polite and service both dropping off and collection very quick . Will use them again when I fly from Liverpool”

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Posted 1 year ago

“very ggo d as usual”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,457 reviews