In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 2,838 Reviews

92 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 2,838 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking & provision of parking was normal. I couldn't use the booking due to a cancellation. I was unable to get a refund but was advised that I could use the booking at a future date (indefinitely), which might seem reasonable except I have no further plans to fly from Liverpool. I e-mailed the company but got no response.”

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Posted 2 years ago

“I didn't actually use the carpark as my flights were changed to Manchester. But I was immediately offered a change of booking times etc.”

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Posted 2 years ago

“No complaint on the journey to the airport or the service at reception, but the journey back to the car park was not satisfactory, there was not enough seats for the amount of passengers and we were made to squash up. I question what the outcome would have been if there had been an accident.”

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Posted 2 years ago

“Great service at good price Only negative was the toilets Very grubby and no soap or drying facility for hands”

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Posted 2 years ago

“felt the pick up was below par. clearly they knew there was quite a few arriving on our flight so should have been at pick up. edoevially as more than one mini bis load”

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Posted 2 years ago

“The driver who picked up us on our return journey was extremely rude. The driver who took us was lovely.”

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Posted 2 years ago

HI, thanks for your feedback. Please accept our apologies if you found one of our drivers rude. We will speak with the driver who collected you from the airport to make sure he is not being rude to customers.

Posted 2 years ago

“Had to wait over 30 mins to be picked up.Car was blocked in by 2 others.The poor member of staff on his own and was working hard to please everyone.he was rushed off his feet.needed 2 staff”

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Posted 2 years ago

Hi, thanks for your feedback and bringing this to our attention. I'm very sorry to hear that you had to wait over 30 minutes to be collected from the airport. We actually had a staff issue that evening which has since been resolved. As an apology, we would like to offer you a complimentary stay at the car park for the next time you fly from Liverpool airport. Please let us know the next time you plan to travel and we will get you booked in.

Posted 2 years ago

In2CarParks is rated 4.6 based on 2,838 reviews