In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.63

4.6 Rating 4,832 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,832 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two grumpy drivers but they did get us to the airport and back ok. My car was waiting for me when I returned. Easy booking system although I did not see instruction about the additional £5 fee.”

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Posted 6 months ago

“In the main everything was great. On the return pickup though, after we called, the minibus came to pick us up and there were other people waiting for the same bus. The driver had no names for who he was supposed to be picking up. I think this would help to avoid confusion. The other party jumped in and he couldn’t tell us whether we should too.”

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Posted 6 months ago

“Good overall, but collection when arrived was not very well planned, slow and messy.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Very busy but only 1 mini bus. Need another.”

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Posted 7 months ago

“Car covered in birds dropping notvery happy”

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Posted 7 months ago

“Good value for money, as it was the cheaper option, However, it was very difficult to find the venue, as there was no signage to direct us on the commercial estate it’s situated on, even using a sat navigation system. And the mini bus transportation was only an 8 seater, so that caused us a few problems on arrival and departure. But for the price it was ok.”

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Posted 8 months ago

“Bit hard to find on your first visit, had to wait about 30 minutes before taken to airport on return called them and van came in about 15 minutes to pick me up”

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Posted 8 months ago

“Score you 3 because you charge extra 5£ add those 5 quit to parking fee and problem solves last time have go drive around for cash mashine cant pay by card.Why is that so big deal.No refunds.”

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Posted 8 months ago

“We waited 75 minutes outside the terminal in the fog and cold, reception kept telling us bus on the way when it came the people nearest the taxi jumped in first although we had been waiting longer. Very disappointed and cold ps we have had no previous problems using your company thanks journey to the airport fine”

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Posted 10 months ago

“The £5 charged as a barrier cost is surely per vehicle and not per booking. As the user of this area each day surely an annual payment is available to In2. Your January charge appears to be twice your December charge WHY?”

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Posted 11 months ago

“Used to be cheapest place to park but again you have to pay £5 drop off fee ,,”

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Posted 11 months ago

“Incredibly hard to find - while I was driving round looking for it, so were 3 other cars!. Uneventful drive there. On return, the driver refused to help my disabled husband with the luggage. He then drove us with no seatbelt all the way back. They are cheap and my car is fine....as long as communication and not breaking the law aren't top of your wish list then they are fine.”

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Posted 1 year ago

“Wasn't the easiest to find as the postcode does not take u right had to phone to find it but would use it again as no were it is”

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Posted 1 year ago

“Overall the price was fair, on arrival it was easy enough to drop the car off and there was transport waiting to take you to the airport. On the way back, I called the number and was told to wait at the airport car park for the bus. 20 minutes later, one of the minibuses turned up and only took pre-selected customers. The driver said he was on alone, and the wait could be over an hour to be picked up. I decided to walk it, which was about 30 minutes. This would not be ideal if you had children or had to wait for over an hour in the cold car park.”

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Posted 1 year ago

“Basically good, just had problems finding the car park think there should be more signs., had to ring them plus somebody else had to do the same. On return can only pick up 6 passengers.”

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Posted 1 year ago

“Great location and convenient for the airport but seemed very disorganised. On the night we flew out they were down to one mini bus as the other had just broken down. This hadn't be sorted by the time we came back a week laterbso a short 15 minute wait which was fine but the staff were abrupt saying "we have 16 people to pick up so you will have to wait!" They would of been aware of this in advance. The driver when he came back for us was clearly stressed and then had issues getting out of the car park as it seemed is card/pass wouldn't work.”

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Posted 1 year ago

“The car park was hard to find. The office to get into is up two extremely big steps with no hand rail making it inaccessible if you aren't able bodied. The shuttle bus is a good system and affordability is great but the bus smelt really strong of smoke on both journeys.”

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Posted 1 year ago

“Cheap, so 3 stars. But had to pay additional 5£ for "express airport transport" which was 3rd van ( in horrible condition) after 30mins waiting. A wee scratch on the door but can't blame them 100proc as realised it after 2 stops on services.... Still cheap. So you decide if you want to use them.”

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Posted 1 year ago

“had to pay a £5 which theybfasil to ,mention until you have paid but still the cheapest & ok, its a grotty s[pot yopu drop ypur car off, Id park on the airport next time as not much dearer.”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,832 reviews