In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,520 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit hard to find on your first visit, had to wait about 30 minutes before taken to airport on return called them and van came in about 15 minutes to pick me up”

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Posted 5 months ago

“Score you 3 because you charge extra 5£ add those 5 quit to parking fee and problem solves last time have go drive around for cash mashine cant pay by card.Why is that so big deal.No refunds.”

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Posted 5 months ago

“We waited 75 minutes outside the terminal in the fog and cold, reception kept telling us bus on the way when it came the people nearest the taxi jumped in first although we had been waiting longer. Very disappointed and cold ps we have had no previous problems using your company thanks journey to the airport fine”

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Posted 7 months ago

“The £5 charged as a barrier cost is surely per vehicle and not per booking. As the user of this area each day surely an annual payment is available to In2. Your January charge appears to be twice your December charge WHY?”

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Posted 8 months ago

“Used to be cheapest place to park but again you have to pay £5 drop off fee ,,”

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Posted 8 months ago

“Incredibly hard to find - while I was driving round looking for it, so were 3 other cars!. Uneventful drive there. On return, the driver refused to help my disabled husband with the luggage. He then drove us with no seatbelt all the way back. They are cheap and my car is fine....as long as communication and not breaking the law aren't top of your wish list then they are fine.”

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Posted 9 months ago

“Wasn't the easiest to find as the postcode does not take u right had to phone to find it but would use it again as no were it is”

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Posted 9 months ago

“Overall the price was fair, on arrival it was easy enough to drop the car off and there was transport waiting to take you to the airport. On the way back, I called the number and was told to wait at the airport car park for the bus. 20 minutes later, one of the minibuses turned up and only took pre-selected customers. The driver said he was on alone, and the wait could be over an hour to be picked up. I decided to walk it, which was about 30 minutes. This would not be ideal if you had children or had to wait for over an hour in the cold car park.”

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Posted 9 months ago

“Basically good, just had problems finding the car park think there should be more signs., had to ring them plus somebody else had to do the same. On return can only pick up 6 passengers.”

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Posted 9 months ago

“Great location and convenient for the airport but seemed very disorganised. On the night we flew out they were down to one mini bus as the other had just broken down. This hadn't be sorted by the time we came back a week laterbso a short 15 minute wait which was fine but the staff were abrupt saying "we have 16 people to pick up so you will have to wait!" They would of been aware of this in advance. The driver when he came back for us was clearly stressed and then had issues getting out of the car park as it seemed is card/pass wouldn't work.”

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Posted 10 months ago

“The car park was hard to find. The office to get into is up two extremely big steps with no hand rail making it inaccessible if you aren't able bodied. The shuttle bus is a good system and affordability is great but the bus smelt really strong of smoke on both journeys.”

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Posted 10 months ago

“Cheap, so 3 stars. But had to pay additional 5£ for "express airport transport" which was 3rd van ( in horrible condition) after 30mins waiting. A wee scratch on the door but can't blame them 100proc as realised it after 2 stops on services.... Still cheap. So you decide if you want to use them.”

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Posted 10 months ago

“had to pay a £5 which theybfasil to ,mention until you have paid but still the cheapest & ok, its a grotty s[pot yopu drop ypur car off, Id park on the airport next time as not much dearer.”

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Posted 10 months ago

“Arrival was great, simple procedure, friendly driver took me to the airport and en route explained the toll system over the Runcorn bridge, that I hadn't encountered before, this saving me a hefty fine on my return..thank you. Disappointed on my return, it was raining and dark and the driver was gruff with me, asking if I couldn't see the company name on the bus (which I couldn't because it was behind an Uber that was blocking the road. I had to ask the driver if he would lift my case into the back. In the yard, I wandered about in the rain, looking for my car, I had to go back to the office to ask where it was, when I found it, reversed up to a fence, it was blocked in. I had to return to the office, in the rain, to ask someone to move the other car.”

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Posted 10 months ago

“Getting picked up on return Only 1 bus Arguments started on who's been waiting Driver drove off as I was getting in the bus sending me flying”

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Posted 11 months ago

“Service fine, waiting area and minibus could do with an upgrade”

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Posted 11 months ago

“Cheaper than parking at airport but online price gone up from £45 in Aug 23 to £60 plus £5 drop off charge in Sept 24. Seems a bit of an unnecessary increase in that period. I discovered on arrival that you can actually just chance rocking up if you’re brave and pay £45. Would also be helpful if guy got out of minibus when picking you up as there are always loads of minibuses picking people up and difficult to spot their very small signage.”

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Posted 11 months ago

“We arrived to park our vehicle. The lad on the desk was really nice. Told us there is a £5.00 transfer fee which we were unaware off. This should be relayed to customers when u book Took us to the airport no hassle. The only downside was on our return we had to wait about half an hour as the vehicle only seated 8 people and only 1 vehicle and 1 driver. And there we quiet a few people waiting”

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Posted 11 months ago

“Tbh would pay the extra and use the airport car park next time, not very professional really and wasn't aware of the extra £5 barrier charge”

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Posted 11 months ago

“I have rated three stars because our car was not ready when we came back and we had to wait a long time and search for it around the parking until one of the employees checked the booking and on the key it was written a wrong return date. It was sorted eventually.”

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Posted 11 months ago

In2CarParks is rated 4.6 based on 4,520 reviews