In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,098 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,098 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“I parked my car for. 6 days and when I returned my car was parked on the street and I had a bottle of lucazade in the car when I got back and when I got my car back it was gone”

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Posted 8 months ago

“Always reliable and best for price. Highly recommended 👌.”

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Posted 8 months ago

“Top⬆️⬆️⬆️ Very happy!!!”

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Posted 8 months ago

“£5 taxi charge in cash. Says this nowhere and had to wait 40 minutes for a 1 mile taxi. Won't be using again”

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Posted 8 months ago

“Was very skeptical at first as looks quite daunting, but absolutely fantastic customer service, very quick check in and transfer was ready almost immediately even on way back from airport at 2 in morning quick call and they where on there way. No issues with parking car or collecting car. Will 100% use again.”

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Posted 8 months ago

“Really good service, would recommend for sure”

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Posted 8 months ago

“Good service from drop off to collecting staff were helpful and friendly. had a lovely driver when dropping us off at airport . would highly recommend to family and friends and will definitely be using again on our next trip”

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Posted 8 months ago

“Avoid if you don’t want any dents and/or scratches on your car. They take no responsibility for any loss or damage to your vehicle. I would use them if I had an old banger car because they are cheap, otherwise stay well away!! Also, they charge additional £5 cash for a bus transfer to the airport which is barely acceptable.”

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Posted 8 months ago

“Perfect drop off....and Perfect pick up...”

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Posted 8 months ago

“Thank you 🙂”

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Posted 8 months ago

“Excellent service, straightforward and shuttle was available immediately both ways. Would highly recommend”

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Posted 8 months ago

“Firstly, the car got damaged. I KNOW those dents weren’t there when I parked it but how do we prove it? I didn’t photograph every inch of the vehicle as we parked as it was dark. They also demanded a £5 cash fee as apparently Liverpool now charges them to pick passengers up. Stated it was on their website which it most definitely isn’t. I checked inside their office and it explicitly states you only have to pay your parking fee and then nothing else. Why should customers pay any additional expenses? We had a contract you should honour. If fuel goes up do you add a fiver on too? It’s your business’ responsibility to absorb additional costs that become apparent after the contract is agreed or put your fees up going forward. Your little additional fee is against the law but I suppose you count on people just paying (like we did as it wasn’t worth an argument). I thought what cowboys have I paid here, I thought this was legit parking, double checked the website and they’re listed as an official partner of Liverpool airport! Avoid.”

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Posted 9 months ago

“Parked a few times and always happy with evething. Thank you”

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Posted 9 months ago

“Easy to find, pleasant staff. Issue with their phone line for pickup. Would recommend, used before and will book again.”

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Posted 9 months ago

“After reding some terrible reviews I was to be honest pleasantly surprised upon arrival when my Daughter and I were checked in quickly and take to the airport promptly with no Issues at all. The return journey was unfortunately not so smooth with many people waiting for 2 10 seater causing a free for all to get back to the cars. As there was only two of us with one bag we eventually managed to get on and the check out process was once again quick. Would probabaly use again if was on my own”

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Posted 9 months ago

“Very efficient and friendly staff. Was dropped off and collected from the airport promptly, excellent service and wi definitely use again.”

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Posted 9 months ago

“Great service, well organised, fair prices will use again in the future.”

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Posted 9 months ago

“The extra £5 for dropping next to terminal , although I understand why they have implemented it, should already be in the cost , and when more than 1 couple or family are in the same trip , they are technically making more money than it's costs to drop.off . Otherwise it does as says on tin”

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Posted 9 months ago

“The £5.00 additional charge should be on the website other than that can not fault them”

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Posted 9 months ago

“Great service for all involved. Fast pick up and drop off. Definitely be using these again.”

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Posted 9 months ago

In2CarParks is rated 4.6 based on 4,098 reviews