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In2CarParks Reviews

4.6 Rating 4,107 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,107 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
We dropped off our car and were transported to the airport. We called them when we cleared customs on our return. By the time we arrived at the pick up point he was there. Very polite and pleasant.
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Posted 1 year ago
Great service. So easy to use. Super close to the airport
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Posted 1 year ago
Excellent service and very efficient.
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Posted 1 year ago
Great service, but no longer drop out outside the terminal at Liverpool, so you have to walk a good 5 minutes to the building
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Posted 1 year ago
No problems whatsoever. Left our car for a week. Used the toilet facilities. Been dropped to airport. Who says you have to walk far, that is not true. It is not far. Unless you can't walk 5 minutes due to health problems. Been waiting for 30 minutes after a call to be picked up, but I don't really see a big deal. Picked up our car as it was left.
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Posted 1 year ago
I've got my car parked there for 2 weeks and I was happy with the state I have it back. Cheers for that
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Posted 1 year ago
Easy to find and really good value for money. Dropping the car off and pick up was really quick and easy, no wait at the office. Shuttle to the airport was within 5mins of dropping car off, however shuttle back to car made us wait 45mins at 11pm so not ideal. However an apology was given by the office. Shuttle bus was a bit old and rickety, could maybe invest in a newer vehicle?
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Posted 1 year ago
Good car park No complaints
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Posted 1 year ago
Not impressed with the return service from the airport. They had no idea we returning on the date we booked. On arrival we were met with a man on the floor under the count at the office looking for an other clients car keys. Huffing and puffing saying we weren't due till the next morning The filing system is an absolute joke. I have never seen a more disorganised office. Hundreds of keys just thrown into the plastic boxes Then the attitude of the men was disgusting as if it was our fault.that we had returned on the wrong day. Also when we booked the parking we were not told that we would have to walk about a quarter of a mile to the terminal. My husband and I have mobility issues anyway and the fact that it was raining wasnt making the walk to and from the airport any easier. I can say I will NOT be recommending your service to anyone in the future. I'm my opinion you need a reboot on your office management and you need more people on site.
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Posted 1 year ago
Hard to find. Easy to drop the car off and office staff quite pleasant. The older gentleman who picked us up, 35minutes after telling us he was on his way (one mile away) was very rude, quite Grizzly with some of the passengers I shared a ride with. Screamed at one lady for opening the door to get in , when he had opened the other door - on the road side. And then proceeded to break the speed limits all the way back to the yard And was condescending when he parked in front of my car as I tried to exit the yard. Probably would avoid parking here again just due to the attitude of the driver.
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Posted 1 year ago
Used before and great service transport bit old but good enough for the short journey
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Posted 1 year ago
Gud service to an from airport, no problems with car being left there....will deffo use again
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Posted 1 year ago
Very good would definitely use again
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Posted 1 year ago
Parked over Easter. No waiting for buses. 8 minute walk to airport from drop off/collect point of bus, not suitable if you struggle walking. Overall very good service 👌
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Posted 1 year ago
Despite a five minute walk to the airport from the drop off, which was quite difficult for my elderly father, everything was fine.
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Posted 1 year ago
Rang day before to ask if I could bring my car in the night before booked as I’d booked the airport hotel. Agreed to that and didn’t charge me any extra. Easy to find and smooth quick transfer to airport there and on return. Will definitely use again.
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Posted 1 year ago
Drop off was good as was pickup car ready after could not fault will use again shortly
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Posted 1 year ago
Very good. Staff were helpful and welcoming only had to wait a few minutes to be taken to the airport its a short walk to the terminal 5 mins max from the drop off point were picked up only 10mins from ringing them to say we were back excellent service and have no problem using them again
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Posted 1 year ago
Just great
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Posted 1 year ago
I had to wait 35 minutes for pick up from the airport on the way back to collect my car.
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Posted 1 year ago
In2CarParks is rated 4.6 based on 4,107 reviews