In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,455 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Really good service, really easy!”

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Posted 1 year ago

“Very easy and straightforward service. Definitely will use again in future”

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Posted 1 year ago

“Absolutely fantastic. Straightforward and we're incredibly helpful especially as our flight was cancelled. Will definitely book again.”

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Posted 1 year ago

“We was extremely dubious about using a strange carpark even though this firm had come with a high recommendation. It was a very well organised operation with really friendly helpful chaps there. We fly every 6 wks and we will now only ever use this company, cannot recommend enough folks x”

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Posted 1 year ago

“Very straight forward process.”

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Posted 1 year ago

“Great service, you're now my go to when I fly from Liverpool. Hassle free relaxed service I couldn't recommend you more 5 Star.”

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Posted 1 year ago

“Quick and easy parking, transfer to and from airport and collection. Shame now have to pay for transfer.”

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Posted 1 year ago

“Other than transport to the airport,which unfortunately was due to the sickness of another driver,no problem.”

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Posted 1 year ago

“The toilets cat car par are tucked away in a shipping container and one of the worst I've had to use just thankful I didn't need to sit down. Car wasn't ready to drive away on return.”

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Posted 1 year ago

“Not good .Drivers Didn't know who to pick up.Over 1hr wait.Some people rather verbal not in a good way.Drvers need who and how many when they collect to stop any friction.”

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Posted 1 year ago

“Had spare keys taken from the centre console, always keep them there for emergency. Luckily not for my property so my address is safe and I know this as my car cam recorded them getting in and searching, only on sound no actual visual proof, but you can tell”

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Posted 1 year ago

“Great service will use again”

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Posted 1 year ago

“Very efficient service and excellent value for money.”

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Posted 1 year ago

“It worked ok but picking up late at night was chaotic in that there was only one member of staff and there was a queue with some customers getting irate. I suggest two staff minimum to sort issues out ay busy times. Not being able to take card payments for the £5 extre charge is also annoying. Place is a mess, it doesn't look professional - give it a tidy up!”

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Posted 1 year ago

“There was confusion on the way back. I was told that we would need to go to where we were dropped off in the airport. When we returned from our holiday, I called the company to say we were ready to be picked up for the transfer from the airport to the carpark. I was told to go to the drop off point as originally instructed. However, the drop off point had changed since the previous day and this was not properly explained to me. This reulted is un waiting in the incorrect place for about 45 minutes despite phoning the company 3 times to ask where they were. They never phoned me once to check where we were waiting. After finally walking back to the airport, the minibus picked us up. It was therefore over an hour before we wer back in the car park. My husband was really stressed!”

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Posted 1 year ago

“Great directions. Easy check in. Shuttle to airport was waiting once checked in. Good explanation as to where they would pick you up. Are awaiting once back at car park. Check in and drive away.”

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Posted 1 year ago

“Before I booked parking there was no information that I have to pay extra £5 each Watford drop off and pick up to the airport.”

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Posted 1 year ago

“Excellent service, pity about the unexpected extra drop off charge”

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Posted 1 year ago

“Arrival not an issue, but on return took some time to pick us up. Then our car was boxed in by three other vehicles and they could not find one set of keys and move the car. The keys are bundled together haphazardly, so not much of a system. Sadly will not use again. Be interested if others have had problems.”

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Posted 1 year ago

“We have used In2 a couple of times now and they have always been excellent. You arrive at thwe compound and park up. You get transported to the airport terminal very quickly and then on your return, you ring them up once you have your bags and you don't have to wait long before you are taken back to the compound for your car. What could be simpler. A great service at a good price. Thanks.”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,455 reviews