In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,455 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Great service. Easy to book and use. No waiting around at all.”

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Posted 1 year ago

“I have used In2carparks numerous times, great service & great bunch of people to deal with, nothing is too much trouble, would certainly recommend 5* K300GGY”

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Posted 1 year ago

“Excellent service I would always recommend this company to my friends and family”

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Posted 1 year ago

“Ii have now used the services three times and I cant be any more satisfied with the staff facilitating of our needs each time. Everyone is super friendly and will go above and beyond to help.”

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Posted 1 year ago

“Great experience, dropped car, guys took car keys, took us to terminal, arrived back phoned the number, guys picked us from terminal, gave us back our keys, we left. EASY, CHEAP & SAFE”

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Posted 1 year ago

“Have used In2CarParks many times and always an excellent service. As I have a van I’m restricted to where I can park so this is ideal and is safe and secure.Sometimes may have to wait for mini bus to take us to airport but no longer than 10 minutes and pick up is quick. I ring when I picking my bags up and they are there within 10 minutes. Reasonably priced and always offer discount on rebooking.”

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Posted 1 year ago

“One of the simple ,fast and friendly car park in the Liverpool.”

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Posted 1 year ago

“Excellent entrance and exit service. Good price and great convenience.”

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Posted 1 year ago

“Used for many years a brilliant service”

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Posted 1 year ago

“Good space, easy to find, short trip in minivan to airport”

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Posted 1 year ago

“First time using In2CarParks. Very friendly staff with a prompt ride to and from the airport. My car was parked close by so it was easy to drive out. The process was competitive too.”

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Posted 1 year ago

“Overall good, although a mini was waiting for us when we retured from our holiday, there wasnt enough room to take us for our car. We had to wait for approx 15mins for the mini bus to return to collect us. Other than that a good service. Polite staff”

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Posted 1 year ago

“I Used to park my car with these guys all the time when flying to France about 10 years ago with no problems, so I thought I'll use them again this time as I was flying from Liverpool,. So i got to office which had moved yard was no where near as big as what it used to be and cars parked in all little nooks n crannies, gave key in went to transit van for lift to airport the driver just stood there and didn't help with loading bags 7 people, then he took us to airport but instead of dropping us at the yellow submarine he took us to car Park 2 which meant 5-7 min walk good job it wasn't raining. On my return we rang them up it took 30 mins to get a lift back again the driver didn't help loading bags,they had also changed the pickj up point to the yellow submarine pick up point and then told us we had to pay £5 to exit the car park as they couldn't use the one they normally use as work was being carried out. I refused to pay as I had been quoted a price and payed upfront. Upon our return the driver went straight into the office saying we had refused to pay fortunately for us the guy on duty was quite calm and dismissed it and gave us our keys, then another worker came in shouting I'm sick of dealing with these people to us ! . So sorry I wouldn't use these guys again if it was free”

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Posted 1 year ago

“Unfortunatly can't give less than 1 starr. Absolutly disrespectfull and rude people , stay away, will not park there even if they pay me. Have been drop off behind car hire car park instead of airport drop off zone, and been told that pickup point is the same place. After phoning them after arival, weiting 20 minutes, phoning again, have been told I need to go to airport drop off point. Four of us with lauggage need to go back ( 10 minutes one way) so I have asked why they newer told me that pick up poinhnhas chenged ? no emails o txt, been told by rude guy that they do not have my f. email ??? I have book online and got confirmation via email so definitly they have it, but never bother, when I put my luggage in to my car still heard that guy shouting and swearing, what an attidude, no apologise just blaming you for everything. STAY AWAY , Do NOT USE”

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Posted 1 year ago

“Paid for parking included with that was transfer's to and from airport , but when we got on the bus the driver charged us £5 each way for the drop off charge, he said it was due to this charge being imposed recently. Unacceptable won't be using again”

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Posted 1 year ago

“Definitely won’t use again was left in the pick up spot with no notification of change of pick up area until I had to make a second call only to be told I was to return to the terminal to be collected and pay an extra £5 for the privilege on top of what I had paid initially As the original pick up area was not accessible anymore which is not my fault as a customer!! The driver was then arrogant and extremely rude and said if we didn’t like it we would be left at the airport and have to walk back to the compound Your company shot have paid the fee at the terminal as you had committed to provide a service which fell short of expectations and on top of that on receiving my car back it was found to have mud on the carpet which certainly wasn’t the case when I dropped it off.”

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Posted 1 year ago

“Used this service a couple of times this year and been happy with it. Will use again in the future. Close to the airport.”

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Posted 1 year ago

“No problems … excellent service! Thank you.”

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Posted 1 year ago

“was disappointed that no one had sent a short message to say that the pickup point had changed, it took four calls before anyone answered, there was mud in the drivers side of the car. On the whole standards have dropped since our last visit”

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Posted 1 year ago

“Easy to find, friendly staff,”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,455 reviews