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In2CarParks Reviews

4.6 Rating 4,455 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,455 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Worst car park ever. 5 mins from airport took us 45 mins to get there. Staff not interested, one 8 seater mini bus, about 20 people rush for it, no order. Got dropped about 7 min walk from airport in the rain. NEVER AGAIN.
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Posted 1 year ago
Although we struggled to find it due to postcode issues the service was great. Would definitely use them again.
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Posted 1 year ago
Easy to book, good price, quick transfer to airport, will 100% use again
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Excellent service.
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Posted 1 year ago
Very good 100%
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Posted 1 year ago
Great location and safe , would definitely use again. Drove straight in after number plate was read and no problems when leaving.
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Posted 1 year ago
Superb as always very flexible and nice people
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Posted 1 year ago
The whole experience was a positive one up until we got dropped off at the airport. We were left with a very long walk to the terminal, carrying very heavy bags. Nowhere was this mentioned in any of the correspondence with your company.
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Posted 1 year ago
I recommend it with all my heart. Professional service. Very nice and friendly service.
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Posted 1 year ago
Great welcome service & efficient drop off & collection from terminal, highly recommended
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Posted 1 year ago
Cheap compared to airport carparks. Thats the only advantage of this carpark. Droping off your car its the easiest part. From here you are on the mercy of grumpy driver who is trying to squeeze as much people in one van as possible. When they short staffed you will have to wait for your turn to get to airport. Same goes for picking up from the airport plus waiting few minutes for other car park users to arrive. Drop off at the airport located at the end of long stay car park, its quite a walk if you have kids and luggage. You will save some £££ for sure. But is it worth it? Its up to you.
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Posted 1 year ago
Drop of was fine pick up was a nightmare new pickup point was never told then waited nearly an hour to be picked up before giving up and getting an taxi to the office to get my car they tried to blame it on cancelled flights arriving this was 2 am and all flights are shown on the log
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Posted 1 year ago
Dropped off a long way from the airport and walked in pouring rain
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Posted 1 year ago
Polite, friendly and reliable. Thank you.
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Posted 1 year ago
I'm not one for writing negative reviews, but feel I need to be honest with the company and potential customers. Drop off point too far from airport terminal, 10 min walk in the rain. Pick up was not good at all!! Again another 10 min walk, it was pouring down with rain, about 30 people waiting and only one 8 seater minibus, which was a 20 minute turnaround!!! So in the end some of us got a taxi and returned with our cars to collect the families. A poor show which is s shame as it has so much potential. Nothing like any of the airport park and rides we've used over the last 30 years at multiple airports. Sorry, but I'll never use this company again. For your sake guys, please sort out your customer service.
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Posted 1 year ago
Helpful, friendly, flexible and good value
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Posted 1 year ago
Easy to find, lovely staff, minibus to and from airport was immediate. I have booked again for our next trip...
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Posted 1 year ago
Fantastic service with Kind friendly staff, we was at the airport with 20 minutes of arriving and we got picked up on the early hours within 10 minutes of leaving the airport.
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Posted 1 year ago
Very reliable service however, they no longer accept £5 to drop off at the entrance to the airport. They will now only transport to the short stay car park, although this is only a short walk away, this can be inconvenient when the weather has been bad.
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Posted 1 year ago
In2CarParks is rated 4.6 based on 4,455 reviews