Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with Impact furnitures professionalism from the start. They kept me fully informed about delivery etc throughout and when the drawer unit arrived it was extremely well wrapped. The unit itself is very good quality and on assembly I’m very pleased with it.Thanks to all involved.”

Helpful Report

Posted 4 years ago

“Overall pleased with the service I received. Prompt delivery which was good. Instructions would have been easier to follow if the bed pieces were numbered which lost it one star. Couldn’t get the plastic handles in the drawers as holes weren’t big enough and this damaged the drawer front which lost it another star. Had to buy alternatives which will hopefully cover it up!”

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Posted 4 years ago

“I'm verry happy with product, well designed the only one thing that could be done better is numbering panels as its on manual so I could assemble them quicker than finding which one is the right one. Overall Great Product !!!”

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Posted 4 years ago

“Very good delivery and communication, lovely furniture”

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Posted 4 years ago

“Good quality for the price and very well packaged so no dissapointment with marks on your new furniture. All straight forward to assemble. Would recomend and buy again.”

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Posted 4 years ago

“Quick delivery and very pleased at the quality of the product for the price . Would certainly use again .”

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Posted 4 years ago

“Really happy with the cabinet, it was very well packed but somehow a cupboard door was damaged in transit. The team at Impact Furniture were fantastic and send a new one the same day with no quibble. It went together well, the instructions were OK, if you take your team and keep checking them you get there in the end. maybe they could label packets with part numbers to make things a tad easier. Recommended!”

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Posted 4 years ago

“Well packed and quickly delivered. Relatively easy to assemble and fitted together well.”

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Posted 4 years ago

“Top quality flat pack. Comes really really well wrapped. Has really easy to follow step by step instructions. Would highly recommend if wanting to transform a room.”

Impact Furniture 5 star review on 18th December 2020

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Posted 4 years ago

“Delivery information wasn’t readily there after purchase but I was happy with the quality of the item once arrived”

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Posted 4 years ago

“Ordering process was simple. Communication was good. Product arrived about 5 days later. Will definitely use again.”

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Posted 4 years ago

“Great customer service and great communication. Excellent”

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Posted 4 years ago

“Absolutely amazing company! Communication and stuff is great. Delivery without any problems and what is the most important, my new furniture to living room are fantastic!”

Impact Furniture 5 star review on 16th December 2020

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Posted 4 years ago

“Really like my new tv stand. The only issue was to assembly as the instructions are not clear, the pieces are not labelled so we need to guess which part is and some parts come together which makes even more difficult to understand. Apart from that very good material and looks amazing in my living room”

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Posted 4 years ago

“I taught it twice for my clients and the products are definatelt worth the price. The service is also good and delivered on time.”

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Posted 4 years ago

“Service good, delivery quick.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“As a company very good, great service, helpful and quick to respond and help out. Product arrived very quickly too.”

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Posted 4 years ago

“Great furniture, excellent service from ordering to delivery! Guys you are excellent keep up the good work!”

Impact Furniture 5 star review on 12th December 2020

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Posted 4 years ago

“Bought this to complement our vanity unit in the same range. Both look fabulous in our new bathroom. Good quality and very stylish . Great service and delivery. Will definitely buy from this company again”

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 944 reviews