Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 953 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two items of furniture and have found the whole experience first class. Quick delivery and spurn value for money products. Great stuff and happy customers! Thanks”

Helpful Report

Posted 4 years ago

“I purchased a white high gloss tv unit it was the first time i had used impact furniture and i was very pleased with my purchase solid and very good quality from order to delivery very good i would definitely use them again”

Helpful Report

Posted 4 years ago

“Furniture is lovely but please can the instructions be improved The instructions make the whole process very difficult, IKEA are wining the field in this area”

Helpful Report

Posted 4 years ago

“Product, Pricing, and Delivery were great. Initially a little confusion when placing the order, with stock and expected delivery. But once queried all was very well communicated and delivered. Very Happy will buy again, on future projects.”

Helpful Report

Posted 4 years ago

“Ordered a bed (it is beautiful) first the fittings and screws were missing so had to wait for them to be resent out then realises parts were missing of the bed so had to wait again for them to be sent out ..... not good service when you spend a lot of money on a bed ... things like this should be checked before been sent out”

Helpful Report

Posted 4 years ago

“Excelent bed”

Helpful Report

Posted 4 years ago

“Great service. Efficient delivery and items were well wrapped and easy to assemble”

Helpful Report

Posted 4 years ago

“Good Quality”

Helpful Report

Posted 4 years ago

“Slight issue with product imperfection but this was handled by excellently by customer representative Matthew. Would buy from here again.”

Helpful Report

Posted 4 years ago

“My sideboard arrived in two days and looks amazing. Great service and quality product, highly recommend....”

Helpful Report

Posted 4 years ago

“Good quality. Nice units. Recommend kitchen sets as easy way to arrange your kitchen. Quick delivery 🚚”

Helpful Report

Posted 4 years ago

“Impressed with prices and quality of items, Fast despatch, and a very smart driver who delivered. All in all a pleasure to have ordered furniture from Impact.”

Helpful Report

Posted 4 years ago

“Great service, great value, great customer service”

Helpful Report

Posted 4 years ago

“Delivery was very quick and efficient. The material quality of the units could be improved for the price of them as I found a few chips once I had assembled them and not every thing lined up to fit. That being said I love the look and see the cost in the unique design.”

Helpful Report

Posted 4 years ago

“UPDATE: following communication with Impact furniture they have responded promptly to my concerns raised and were extremely helpful. Very satisfied with how they dealt with my issue. Great customer service.”

Helpful Report

Posted 4 years ago

“Furniture comes very well packaged so is not damaged. One of my pieces of furniture was missing so we could not assemble, I e-mailed in and the customer service was amazing, the rest was delivered two days later. The furniture is well made and sturdy and very beautiful I would definitely recommend and buy more furniture from impact furniture”

Helpful Report

Posted 4 years ago

“None of the panels had numbers on to match the instructions. Draw rails not the same as instructions and marked holes in the wrong place.”

Helpful Report

Posted 4 years ago

I am sorry this was difficult to assemble, I understand the unit has now been assembled satisfactorily from your review Facebook.

Posted 4 years ago

“Although it took a while to put together this furniture, we are more than happy with it. Matthew at Impact Furniture was extremely helpful throughout the whole process and I would definitely recommend Impact Furniture to others considering purchasing from them.”

Helpful Report

Posted 4 years ago

“terrible service and appalling attitude of delvery men”

Helpful Report

Posted 4 years ago

“Very happy with my purchase very easy to put together,”

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 953 reviews