Immigration Advice Service Reviews

4.72 Rating 461 Reviews
94 %
of reviewers recommend Immigration Advice Service
Merchant Metrics
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Delivery Methods
On-time Delivery
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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020 9411 1966



100 Borough High St

Accurate, up to date information with very useful advice.
Posted 1 year ago
Good service. Cooperative and flexible staff.
Posted 1 year ago
super service
Posted 1 year ago
Sudipta was very helpful during our initial advice session. She answered all of our questions with clarity, and we didn't just feel like clients - we could tell she really wanted to help us. We recognise now that we will likely need help throughout the application process and will be very happy to work with Sudipta or another member of IAS going forward.
(Croydon) - Posted 1 year ago
excellent service every question answered and I was made very welcome and at ease
(Croydon) - Posted 1 year ago
I was choose IAS that is the great decision. I couldn’t believe myself got my result with two weeks. Thanks to the Harry Pratt. He is an excellent person. He is very knowledgeable about my case. Kinza Awais she was help me lots thanks to her also.
All staff are super helpful, friendly and informative.
(Croydon) - Posted 1 year ago
Initial telephone advice session with Sudipta was helpful and she answered questions I had, trying her best to cater to specific needs. Most helpful.
(Croydon) - Posted 1 year ago
Super helpful and knowledgable staff, everyone I dealt with has been so friendly and professional plus, reasonable pricing. Wish I knew about them sooner!
Posted 1 year ago
The lawyer was very friendly and answered all my questions.
(Croydon) - Posted 1 year ago
Brilliant service on our initial enquiry and call.
(Croydon) - Posted 1 year ago
I am happy with my first experience with IAS. I had an advice session with Verusha Ishwar. She was knowledgeable and helpful and answered all my questions.
(Croydon) - Posted 1 year ago
First time I found good advice service, thanks
Immigration Advice Service 5 star review on 29th April 2019
(Croydon) - Posted 1 year ago
The immigration Advice Service is very helpful and Honest. They solved a tied issues which was difficult for us.
Immigration Advice Service 5 star review on 26th April 2019
Posted 1 year ago
Dear miss victoria idia, you are a very good lawyer, because of your help, let me see a bright future, thank you, thank you very much 。 Your client, jinquin chen
(Croydon) - Posted 1 year ago
Great service, very helpful and informative. Friendly and professional! Houri was excellent. We left the meeting having had all our questions answered and knew our options going forward. Will definitely continue to use this service!
(Croydon) - Posted 1 year ago
Very informative and helpful, would dfinitely recommend them to others.
(Croydon) - Posted 1 year ago
Very nice people. They will explain to you very easy they are very very helpful I have been asking them many question they are responded and they explained me to bring my wife they are really helpful
(Croydon) - Posted 1 year ago
Honest detailed answers and patient with time.
(Croydon) - Posted 1 year ago
My utmost praise and a job well done to Saimah Razzaq for her excellent services. Chronologically, I applied for FLR (M) on 17 January 2019, resulting to a refusal received on 13 March 2019. Frustrated with the outcome, I made few calls at numbers of Visa and Immigration Advisor offices and IAS was one of them. All other offices were unable to secure an appointment as my case was a time sensitive that I have to appeal within 14 days from the date of receipt of letter. Adding to my frustration, I received feedback from one of the offices that I have to make a fresh application from my home country ( Malaysia) as my current Leave has expired . Fortunately enough, IAS has brought a shed of light. From the point of my first call, I was told to be calm and not to panic and KUDOS to Alex Ngqulana, who was being very accommodating and comforting and also the one who managed to schedule my appointment with Saimaah Razak. Saimaah certainly knows her field. I voiced out about my concern from the feedback I received about having to leave UK to make fresh application, and she had all the facts and clause ready and pointed out paragraph 39e on the exemption clause and from that point, I am convinced that I am in a good hand. She answered all my calls, and revert all my e-mails promptly WITHOUT fails and her answers were all concise and comprehensive. And today, my spouse visa is Granted and this is because of her. I am grateful and I strongly recommend Saimah. Finally, Well Done Saimah for the Amazing Job
(Croydon) - Posted 1 year ago
I used the services of I.A.S. on two occasions. I had the same case worker both times. My case worker was very nice and personable, but, I feel that more training may be necessary: on many occasions, I emailed her with specific questions, and, although she replied to my emails, my questions were not answered. Also, when the Home Office made a change to the Citizenship application form (which meant that the one I had, partially, completed, was, no longer, usable), I was not told immediately (although I emailed to organise an appointment before sending all the documents off), and I only found out when I visited the office, hoping to send the form off. This caused me quite a bit of stress and a delay in sending the application off.
The result of my application was favourable, so no harm there, but, it is important that the I.A.S. management and case workers understand that going through a visa/citizenship process is incredibly stressfull and that their job should be to support, update and reassure their clients by showing knowledge of the process, especially considering that their fees are NOT cheap!
Posted 1 year ago
Immigration Advice Service is rated 4.72 based on 461 reviews