ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,794 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When arrived the vape didn't work so bought a new one, contacted customer service who replaced the faulty one. Was really impressed made me feel a lot more relaxed but only using it a handful of times I couldn't get a draw from it. Raging doesn't cover it. Now having to send the faulty vape back to them before they can replace it. For the cost of it I definitely wouldn't buy again.”

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Posted 2 years ago

“Positive experience overall, also cbd isolate crystal is a good product. I combined it with fragrant cbd flowers in smoothies and raw chocolate brownies. I'm all cbded up now, and feeling more peaceful. Peace is our nature, cbd is like a friend who reminds us of this truth 💚”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Amazing customer service and fast shipping”

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Posted 2 years ago

“The CBD vape liquid is perfect for my knee pain Nice flavour. Very fast delivery and well packaged ICE headshop are very good at communicating with the customers”

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Posted 2 years ago

“I have looked at this substance for a long time .... And I can honestly say its dangerous!!!! not to go up the nose at all !!!! Doesn't work like real coke”

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Posted 2 years ago

“Service spot on but my freevape kit was not in my parcel.”

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Posted 2 years ago

Hi David, I'm sorry to hear that there was an item missing from your order! Could you please contact us at: admin@iceheadshop.co.uk One of our team will then get back to you so that this can be resolved for you ASAP.

Posted 2 years ago

“Always excellent customer service and super fast delivery, top marks all round ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Bought for my friend. Relaxing.”

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Posted 2 years ago

“Very good and good quality product”

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Posted 2 years ago

“Real letdown did not do anything I bought 3 grams and got 6 spliffs and it did absolutely nothing”

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Posted 2 years ago

“Love the website great well recommended 😍to everyone!!”

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Posted 2 years ago

“Great shop”

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Posted 2 years ago

“Customer service is always good at ice, always easy to get help with any queries.”

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Posted 2 years ago

“Ok, but let down by Royal mails 24hrs+ late delivery.”

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Posted 2 years ago

I've taken a look and I can see you have paid for the Royal 24 service which is usually next day but NOT guaranteed and is a 1st class 1-3 working day delivery service. Next working day guaranteed is £6.99 at the checkout. Your order was dispatched on the 19th and was delivered for you on the 21st which is the 2nd working day :)

Posted 2 years ago

“As always the Mon from ICE always deliver. Respect. Paul 51/10 Croydon”

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Posted 2 years ago

“Great prices, good products and fast delivery”

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Posted 2 years ago

“I'm always happy with the products I purchase from Ice head. People I've recommended Ice head to have said they will be buying more products. Fast delivery. Also great points with your purchase giving money off future purchases.”

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Posted 2 years ago

“Dry please with the speedy delivery and look forward to trying them thank A+”

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Posted 2 years ago

“Very impressive, I am a medical cannabis patient and I use CBD isolate alongside my prescription cannabis flower and terpenes to make some very potent medicine. Since I added the CBD isolate I have noticed an improvement in my balance, numbness in hands and feet , nausea and appetite, in fact my appetite is so increased I managed to gain 8lbs and I’m very glad about that ! My first time purchasing via this website but I am very happy, product delivered from the UK and quick dispatch and delivery , incredibly good quality and great price. I will definitely be buying more.”

Helpful Report

Posted 2 years ago

ICE Headshop is rated 4.7 based on 15,794 reviews