ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,111 Reviews

91 %

of reviewers recommend ICE Headshop

4.7

Based on 15,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 18th August 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on the 26th June in the morning, I payed for express next day delivery via the post office option they offer! I still haven't received my order. I have emailed them twice regarding this matter and I still haven't heard anything from them. This is a complete let down as I was recommended to use this company. You should remove this express delivery as it is total lie.”

Helpful Report

Posted 1 month ago

“I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”

Helpful Report

Posted 2 months ago

“I ordered items , 24 HR delivery, I waited 4 days, nothing arrived, nothing was posted, A total waist iof my time, i”

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Posted 2 months ago

“Received bad and damaged. Contacted them, very slow to respond, promised replacement but still no replacement no refund. Avoid”

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Posted 2 months ago

“Not very happy only 2 seeds out of 5 germinated gutted had high hopes”

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Posted 3 months ago

“Sorry to leave a bad review I ordered alot of seeds around 16 from this company.an not single seed worked...and I have try to contact the company by email an no response. Very disappointed I moved to this company hopeing for better quality that some the other places I have used an had good success. All in all disappointed not just on the product but on the lack of reponse from the company”

Helpful Report

Posted 3 months ago

“my parcel got refused by neighbours and no help has been given no refund or have them sent back out. and still haven’t got a refund”

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Posted 3 months ago

“Great selection and good prices Will be back!”

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Posted 4 months ago

“Bought seeds and nothing has become of them . They did not germinate”

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Posted 4 months ago

“Bought 3 seeds and they were all duds start sprouting then died pretty quick. Feel like it was just a waste of money and time.”

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Posted 4 months ago

“Not CBD but was in CBD section and you charged £5:99 and I got two only could have got them here for £3”

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Posted 5 months ago

“The seeds didn't hatch”

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Posted 5 months ago

“I'm in the second month of waiting and no reply from the company. Wouldn't recommend it!”

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Posted 5 months ago

“I'm not getting my package since a month, and I'm not getting replies since a week to the emails I'm sending.”

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Posted 5 months ago

“Sent email regarding previous order and have had no reply in regards to bad product”

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Posted 5 months ago

“No package, no feedback!”

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Posted 5 months ago

“It's been more than 3 weeks that I haven't got my package, and 2 days since I don't have reply on the email I'm sending them to ask if that's normal. Maybe inside the UK the shop is fine, but I wouldn't recommend it for abroad.”

Helpful Report

Posted 5 months ago

“Received my order was excited to open it but shouldn't have bothered paid for a quarter it all came in little bits What's all that about won't bother again 🤔”

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Posted 6 months ago

“Bought this due to the high reviews but no joy for me and the misses, we had a better result with the Holland and Barrett CBD.”

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Posted 6 months ago

“Must be good dog chewed em up.any chanch of another pack.”

Helpful Report

Posted 7 months ago

ICE Headshop is rated 4.7 based on 15,111 reviews