ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,490 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 6th November 2025

196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really don't want to give one star as I've used ICEHeadshop for a couple of years and every thing has been great!. Unfortunately this year one of my orders has not arrived(as per 13.9.25). I've attempted phoning and texting with absolutely no response?.. I'm hoping,the shop might see this and rectify this issue?. I'm very happy to up date this review,in a more positive light,if/when im happier with this situation....”

Helpful Report

Posted 1 month ago

“I ordered 5 seeds and received one free one with order. All good so far. Unfortunately only 4 germinated. I am a Grayson I regularly propagate and raise plants. I was extremely disappointed about this and I wrote to ice headshop explaining how I felt. They haven’t had the professional courtesy to answer. Won’t shop here again.”

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Posted 1 month ago

“I’m not impressed if I’m honest, I ordered x2 1g cbd extracts to try before I place a larger order. To my surprise the grape tasted like candy, nothing like a cannabis derived extract and the super lemon haze was tasteless and has no smell whatsoever so ever, I reached out to the team and explained my concerns and I got a response saying it’s fresh. I can assure you I’m no beginner and I know my stuff. A warning to anyone wanting to purchase from this company”

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Posted 2 months ago

“I never received the order”

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Posted 2 months ago

“I placed my order on the 26th June in the morning, I payed for express next day delivery via the post office option they offer! I still haven't received my order. I have emailed them twice regarding this matter and I still haven't heard anything from them. This is a complete let down as I was recommended to use this company. You should remove this express delivery as it is total lie.”

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Posted 4 months ago

“I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”

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Posted 4 months ago

“I ordered items , 24 HR delivery, I waited 4 days, nothing arrived, nothing was posted, A total waist iof my time, i”

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Posted 4 months ago

“Received bad and damaged. Contacted them, very slow to respond, promised replacement but still no replacement no refund. Avoid”

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Posted 5 months ago

“Not very happy only 2 seeds out of 5 germinated gutted had high hopes”

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Posted 5 months ago

“Sorry to leave a bad review I ordered alot of seeds around 16 from this company.an not single seed worked...and I have try to contact the company by email an no response. Very disappointed I moved to this company hopeing for better quality that some the other places I have used an had good success. All in all disappointed not just on the product but on the lack of reponse from the company”

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Posted 5 months ago

“my parcel got refused by neighbours and no help has been given no refund or have them sent back out. and still haven’t got a refund”

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Posted 6 months ago

“Great selection and good prices Will be back!”

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Posted 6 months ago

“Bought seeds and nothing has become of them . They did not germinate”

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Posted 6 months ago

“Bought 3 seeds and they were all duds start sprouting then died pretty quick. Feel like it was just a waste of money and time.”

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Posted 7 months ago

“Not CBD but was in CBD section and you charged £5:99 and I got two only could have got them here for £3”

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Posted 7 months ago

“The seeds didn't hatch”

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Posted 7 months ago

“I'm in the second month of waiting and no reply from the company. Wouldn't recommend it!”

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Posted 7 months ago

“I'm not getting my package since a month, and I'm not getting replies since a week to the emails I'm sending.”

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Posted 8 months ago

“Sent email regarding previous order and have had no reply in regards to bad product”

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Posted 8 months ago

“No package, no feedback!”

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Posted 8 months ago

ICE Headshop is rated 4.7 based on 15,490 reviews