ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,794 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop came on time and look 10/10”

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Posted 2 years ago

“I love ICE,quick delivery,great back up service, I tried a few places,before getting into ICE,long deliver etc, every thing you want is hear, trouble free. cyrus.”

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Posted 2 years ago

“Excellent service and delivery”

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Posted 2 years ago

“First order was a dead battery/faulty but lovely support sent a replacement without an issue and dealt with it quickly. 100% recommend.”

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Posted 2 years ago

“Top range of products and excellent customer service as always.”

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Posted 2 years ago

“Your bloody system failure to take payment again I'm not doing This again I will go elsewhere ,shame”

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Posted 2 years ago

“Just started on my grow your own journey , thanks for all your advice very much appreciated 👍Stu”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“quick discrete service”

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Posted 2 years ago

“Usually delivers on time. Been waiting about 10 days and not even hit royal mail yet. Don't say you will deliver on a day if you're still processing it 10 days later.”

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Posted 2 years ago

Hi Peter, I've taken a look at the email correspondence and I can see you have been in touch with us and a member of our team has gotten back to you. Unfortunately your order has become lost in Royal Mail's system, we dispatched your order on time. A team member has offered to either replace the missing order for you or to refund you for the missing order, we are currently awaiting a reply from you regarding your preference :)

Posted 2 years ago

“Will definitely be ordering more products! :D”

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Posted 2 years ago

“My first purchase was the cbd liquid artichoke 3 bottles one of the flavours was wrong....still waiting on my seeds coming fingers crossed”

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Posted 2 years ago

“5 out of 5 Cost Shipping”

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Posted 2 years ago

“Excellent product, perfect for the job”

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Posted 2 years ago

“Amazing couldn’t have asked for more so smooth cheap definitely buying again”

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Posted 2 years ago

“Bought for my friend. Helps him to relax. Would recommend.”

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Posted 2 years ago

“Easy ordering and quick delivery”

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Posted 2 years ago

“Very happy as always”

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Posted 2 years ago

“I am really happy with what i have bought. The CBD juice tast great and the little vape is more than what i was expecting. It has good battery life and is just the right size to carry round compared to other vapes i have used.”

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Posted 2 years ago

“A bit seedy this time around. But ok nevertheless. Fast delivery and this was unexpected and very much appreciated considering it was Christmas time.”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 15,794 reviews