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ICE Headshop Reviews

4.7 Rating 12,878 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,878 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had some issues ordering because it’s not clear which payment option is Apple Pay and because my order was then pending despite me going “back”, it meant none of the discount codes worked. It did get sorted though and I was given points to cover the discount which was great although not quite the amount the 20% would’ve covered. The free seeds were all the same too. Would’ve been nice to have some variety as other sites let you chose the freebies. First time ordering and yeah it was all reasonable and good value but I hope the issues I had can get sorted as that would make future orders 5 star.”

Posted 1 week ago

“Speedy delivery”

Posted 3 weeks ago

“Seed still not working”

Posted 4 weeks ago

“Hi having purchased 3 seeds and one free ,after 6 days of germination in heated environment only one has germinated still waiting my other seeds ,beetroot,melon ,corriander are flourishing . Delivery service excellent”

Posted 4 weeks ago

“Love these gummies there great for when your on the go or even when your home and you need to relax”

Posted 1 month ago

“No more than 3 stars because I dislike being pestered for reviews for every sodding thing I buy.”

Posted 1 month ago

“Nothing to say on the shop itself but the product I received does not function as advertised. Feels like a waste of money.”

Posted 2 months ago

“I have ordered this product many times from ice shop and almost always over £100 orders. First of all it was a powder and you loose 30% of it on what sticks to your fingers and clothes before rolling it tobacco and smoking or Dabbing it. The second from last batch was great, it wasn't a powder and was crystallised like sugar granules and was perfect for rolling that time with minimum loss pinching some to smoke in a dab or rizla. This last order I got it in a Black container (rather the the usual silver one) and again you lose 30% of the product as its a powder again. Powders are for snoring and even then I prefer granules and crush it my self to get the size what my nose handles without bleeding. The thing is CBD like THC needs to be decarboxylated to eat and I think snort up your nose into CBDa or THCa, which means heating it in an oven for 20+ minutes on a very low heat (its how you make edibles). Please go back to crystallised like before (as advertised on your product), the powder is nasty and can be easily cut.”

Posted 2 months ago

“Much too early for a review 🤣”

Posted 2 months ago

“Still Haven’t received yet..”

Posted 2 months ago

Hi Joss, I'm sorry to hear this. I've checked your tracking and this is showing as having been delivered on the 25th. If you haven't received your order then please contact us at: admin@iceheadshop.co.uk A member of our team will then be able to help you further :)

Posted 2 months ago

“Product is great but a shop that sells a product that needs cartridges to work but doesn't stock/sell them isn't much use!!”

Posted 2 months ago

“What I ordered was not in stock so I was given 3 different strains with extra seeds which I was happy about,however only 4 out of 10 popped so quite disappointing really”

Posted 2 months ago

“You didnt fill out customer declaration probably. So now it hanging. Waiting for invoice and documentation.”

Posted 3 months ago

“Didant really get alot for what I paid”

Posted 3 months ago

Hi Gemma, We appreciate your review also the product you purchased was 1 gram as selected by yourself from the drop down for the item. The Holy Grail Squidgy is quite a 'dense' substance, but you would have received the 1 gram as selected when weighed :)

Posted 3 months ago

“4 until I’ve planted them”

Posted 3 months ago

“It a Gd product, but extremely expensive. I have just had a delivery of another couple of absolutely fantastic hash product's delivered by a uk company at less than half the price and and absolutely unbelievable quality. I think I'll be sticking to them from now on. Some huge choices and very close to what we know from many years ago I have been a consultant costumer here for hash untill now. Great staff tho. Shame about the Extremely high cost”

Posted 3 months ago

“Service spot on but my freevape kit was not in my parcel.”

Posted 3 months ago

Hi David, I'm sorry to hear that there was an item missing from your order! Could you please contact us at: admin@iceheadshop.co.uk One of our team will then get back to you so that this can be resolved for you ASAP.

Posted 3 months ago

“Got only 3 seeds when I should of got 6”

Posted 4 months ago

“I bought two mystery boxes (both rrp £40). The cbd vape box was really worth it! Good box and true above £40! However the edibles box was unfortunately not worth £40 checking the prices. It's about £20 including a pack of gummies you get free when you order anyway. Customer services are amazing. Overall I'm happy and will keep ordering. Just a bit disappointed with the cbd edibles box but everything else is 5*”

Posted 5 months ago

“didnt think too much of it , flavour ok but effects very minimal .”

Posted 5 months ago

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ICE Headshop is rated 4.7 based on 12,878 reviews