ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 16,504 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 16,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th September 2026

KAMIL PISAREK

ICE Headshop 5 star review on 6th September 2026

Derek Docherty

ICE Headshop 5 star review on 5th March 2026

Anonymous

213

Anonymous

Anonymous // 01/01/2019

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“This vape came very quickly the customer service was amazing and great choice of items”

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Posted 2 years ago

“I Have yet to receive my goods which I have paid for Please investigate Ianmullan82@gmail.com”

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Posted 2 years ago

Hi Ian, I'm sorry to hear that there has been an issue with your order. I've taken a look and I can't see any correspondence regarding the order. This unfortunately looks to have become lost in transit upon checking the tracking information. A team member has contacted you today, if you could please reply to this email we can get this resolved for you as soon as possible.

Posted 2 years ago

“Delivered on time perfect order best by far products are amazing i highly recommend ordering from here”

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Posted 2 years ago

“Was easy to use and strait forward and will b using Gain”

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Posted 2 years ago

“Good service. Quick delivery. Outstanding Thanks”

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Posted 2 years ago

“Good service even during the Bank Holiday!”

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Posted 2 years ago

“I have been using Ice for a very long time and no matter the product you can always count on quality and speedy delivery they are an easy recomend.”

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Posted 2 years ago

“Fantastic delivery. Brilliant product.I am smiling and the sun is out.”

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Posted 2 years ago

“Products seem pretty good . Dispatch time is exceptional”

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Posted 2 years ago

“Very good product”

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Posted 2 years ago

“Outstanding customer service, excellent communication and amazing products. I will definitely be ordering again. Highly recommended 👌 👍”

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Posted 2 years ago

“Excellent service 👏”

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Posted 2 years ago

“Only one seed out of three we successful”

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Posted 2 years ago

“On this order I had a substitution which I was disappointed about it looked as though the free seeds had been duplicated and seem to be a choice of two strains or combination? It was great meeting the sales guy at your shop in Exeter and I’ve been in a couple of time or at least let me know when the seeds return back in stock please.”

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Posted 2 years ago

“Theae are actually pretty good. I was surprised how less anxious I was. Will purchase in a larger mg soon.”

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Posted 2 years ago

“Very good taste gets a bit off after constant use but if you keep a drink nearby the taste is good and consistent I have the zittles one”

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Posted 2 years ago

“Good product”

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Posted 2 years ago

“Only got half my order. I emailed them twice. I then got on chat with them and all they say is wait 24/48 hours for reply and do not solve the issue. STAY AWAY PEOPLE”

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Posted 2 years ago

Hi Jason, I'm sorry to hear that you experienced an issue with your order, this is not the experience we wish our customers to have when using our store. I've taken a look at the correspondence and I can see a member of our staff contacted you on the 9th of May to resolve this issue for you.

Posted 2 years ago

“My order plus excellent freebies all arrived within a week with tracking info supplied just after my purchase!! 5 Stars 🌟 🌟 🌟 🌟 🌟”

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Posted 2 years ago

“Always good bar the last experience which was nothing short of really bad.”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 16,504 reviews