ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 16,508 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 16,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th September 2026

KAMIL PISAREK

ICE Headshop 5 star review on 6th September 2026

Derek Docherty

ICE Headshop 5 star review on 5th March 2026

Anonymous

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product”

Helpful Report

Posted 2 years ago

“Only got half my order. I emailed them twice. I then got on chat with them and all they say is wait 24/48 hours for reply and do not solve the issue. STAY AWAY PEOPLE”

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Posted 2 years ago

Hi Jason, I'm sorry to hear that you experienced an issue with your order, this is not the experience we wish our customers to have when using our store. I've taken a look at the correspondence and I can see a member of our staff contacted you on the 9th of May to resolve this issue for you.

Posted 2 years ago

“My order plus excellent freebies all arrived within a week with tracking info supplied just after my purchase!! 5 Stars 🌟 🌟 🌟 🌟 🌟”

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Posted 2 years ago

“Always good bar the last experience which was nothing short of really bad.”

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Posted 2 years ago

“Very helpful staff (shout out to Jess).Speedy delivery and brilliant range of products.”

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Posted 2 years ago

“Brilliant service and products work great 😃”

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Posted 2 years ago

“Brilliant definitely helps with the pain highly recommend”

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Posted 2 years ago

“seeds were out of stock when i ordered but even with the bank holiday they still arrived within a reasonable time and the girl on sales kept me informed all the time ..excellent Terry”

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Posted 2 years ago

“First time customer and very happy with next day delivery and even had two extra seeds so was very pleased... Can not rate this site highly enough... Will definitely be using again..”

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Posted 2 years ago

“Well packaged, prompt delivery.”

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Posted 2 years ago

“On time happy should be fine got same last year”

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Posted 2 years ago

“Another try, new seeds some came up, finally. Paid for next day delivery (7 odd quid) with 20 hours remaining to get it that Wednesday.. Needless to say, it ofcourse didn't. Did get my delivery fee back but that didn't fix me not having the presents in time to gift. The hash is good really the seed quality and delivery are my main issues with ICE headshop.”

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Posted 2 years ago

“Didn't take long to come”

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Posted 2 years ago

“Kit was great and worth the money ..not much kick off the powders tho”

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Posted 2 years ago

“Good and prompt service. Would use them again”

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Posted 2 years ago

“Excellent service. Top notch communication. Fast delivery”

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Posted 2 years ago

“Very happy with my order received an extra packet due to my original not in stock thank you”

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Posted 2 years ago

“Great👍”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Easy to navigate website, with some great priced products.”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 16,508 reviews